Deficiency Index

University Crossing

Jacksonville, Florida · CCN 105820

13 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
45
Surveys
13
Harm or worse
4
Immediate jeopardy
3
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file10/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
111
Ownership
Non profit - Corporation
Chain
Independent
County
Duval
Medicare-certified since
1993

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=5, floor 20).

Last survey on record

Dec 19, 2024

690 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.873.59
Registered-nurse hours per resident day1.00—
Annual nurse turnover44.6%37.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD480.0%E—F120.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 5 of the 45 citations on record.

In the surveyor’s words

From the most serious findings on record at University Crossing, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Jan 20, 2023

    Based on kitchen food service observations, staff interviews, facility document review, and facility policy and procedure review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness, with the potential to affect all residents who consumed foods from the facility, by failing to date mark numerous open food packages in the dry storage room, the refrigerator, and the freezer. Food handling and sanitation is important in health care settings serving nursing home residents. Unsafe food handling practices represent a potential source of pathogen exposure. The findings include: A tour of the kitchen was conducted on 1/17/2023 at 8:20 a.m. […]

  • No harm, potential for more than minimal, isolatedF677Dec 19, 2024

    Based on observations, interviews, and record review, the facility failed to ensure that one (Resident #151) of two residents reviewed for activities of daily living (ADLs) assistance, out of 29 residents in the total survey sample, received necessary services to maintain good grooming and personal hygiene, specifically fingernail care. The findings include: A review of the medical record revealed that the resident was admitted to the facility on [DATE] with diagnoses including the following: Surgical aftercare following surgery on the circulatory system, acute combined systolic and diastolic heart failure, major depressive disorder, muscle weakness (generalized), hypertension, shortness of breath, diabetes mellitus and legal blindness. […]

  • No harm, potential for more than minimal, isolatedF695Dec 19, 2024

    Based on observations, record review, and interviews, the facility failed to ensure that one (Resident #154) of one resident observed for respiratory care, from a total survey sample of 29 residents, received respiratory care consistent with professional standards of practice and the resident's care plan. Resident #154 was not receiving oxygen at the flow rate ordered by the physician. The findings include: On 12/16/24 at 10:13 AM, Resident #154 was observed receiving oxygen through a nasal cannula at a flow rate of three liters per minute. (Photographic evidence obtained) On 12/17/24 at 10:35 AM, a second observation was made of Resident #154 receiving oxygen through a nasal cannula at a flow rate of three liters per minute. […]

  • No harm, potential for more than minimal, isolatedF645Jun 10, 2021

    Based on interviews and record reviews, the facility failed to ensure the completion of pre-admission screening for individuals with a mental disorder and individuals with an intellectual disability for one (Resident #39) of 27 residents in the sample. The findings include: A medical record review for Resident #39 indicated he was admitted to the facility on [DATE]. His diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . His physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . A 5-day admission Minimum Data Set (MDS) assessment revealed the resident had not been evaluated via Level II Pre-admission Screening and Resident Review (PASRR) to determine serious mental illness and/or mental [CONDITION(S)] or related condition. […]

  • No harm, potential for more than minimal, isolatedF761Jun 10, 2021

    Based on observations, interviews, and record reviews, the facility failed to ensure that drugs and biologicals used in the facility were safely stored for two (Residents #321 and #322) in a total sample of 27 residents. The findings include: 1. On 6/7/2021 at 10:30 AM, Resident #321 was observed lying in bed. There was a container of medication observed on the bedside table. (Photographic evidence obtained) Resident #321 stated in an interview on 6/7/21 at 10:35 AM that she was admitted to the facility on [DATE]. Upon arrival, she was notified that her transplant medication was not available. She stated she had to ask a friend to bring the medication from home, as she could not stay without it. She further stated she had been taking it as prescribed. […]

Read 20 findings in full →The most serious and the most recent: 20 of 45 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 19, 2024Standard2 findings
  • Jan 20, 2023Standard1 finding
  • Jun 10, 2021Standard2 findings
  • Jun 15, 2019Standard9 findings · 4 harm
  • Apr 23, 2018Complaint1 finding
  • Mar 8, 2018Standard6 findings
  • Jan 20, 2017Standard4 findings
  • Nov 25, 2015Standard5 findings
Show the 5 earlier surveys
  • Oct 29, 2014Standard3 findings
  • Nov 27, 2013—4 findings
  • Oct 11, 2012—5 findings
  • Apr 12, 2012—2 findings
  • Jul 21, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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