Deficiency Index

United Pioneer Home

Luck, Wisconsin · CCN 525680

16 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
81
Surveys
16
Harm or worse
9
Immediate jeopardy
3
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
50
Ownership
Non profit - Corporation
Chain
Independent
County
Polk · rural
Medicare-certified since
2004

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 52 not-for-profit facilities with fewer than 66 beds in Wisconsin.

Last survey on record

Sep 24, 2025

411 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.874.48
Registered-nurse hours per resident day0.93—
Annual nurse turnover45.0%49.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.2%H—I—
No harm, potential for more than minimalD1770.8%E28.3%F416.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 24 of the 81 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F7582×

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at United Pioneer Home, in the surveyor’s own words.

  • Actual harm, isolatedF689Aug 29, 2025

    Based on observation, interview and record review, the facility did not ensure the resident's environment remains as free of accident hazards as possible. The facility did not implement new interventions and increase supervision when needed to prevent accidents for 2 of 3 residents (R) (R1, R2) reviewed.-R1 is at risk for falls and fell on [DATE], 12/30/24, 01/01/25, 01/09/25, 05/13/25, 06/06/25, 08/04/25, 08/05/25, and the facility did not place new interventions or increase supervision to prevent further fall incidents. On 08/06/25, x-ray results revealed a left humeral head fracture. On 08/08/25, additional x-rays of left knee related to complaints of pain, revealed an acute transverse non-displaced fracture of the mid portion of the left patella. […]

  • No harm, potential for more than minimal, widespreadF812Sep 24, 2025

    Based on observation and interview, the facility did not ensure food was stored and prepared in a sanitary manner that prevents foodborne illness to the residents. This practice had the potential to affect all 40 residents within the facility.*Open food noted in cold storage, not labeled and dated.*Cook D did not have a hair net on mustache. Findings:Labeling open foods:The 2022 FDS Food Code documents at 3-501.18 Ready-to-Eat, Time/Temperature Control for Safety Food: Disposition .A date marking system may be used which places information on the food, such as on an overwrap or on the food container, which identifies the first day of preparation, or alternatively, may identify the last day that the food may be sold or consumed on the premises. […]

  • No harm, potential for more than minimal, widespreadF880Jul 10, 2024

    Based on observation, interview and record review, the facility did not maintain an infection prevention program designed to provide a safe and sanitary environment to prevent the transmission of communicable disease and infection. This has the potential to affect all 33 residents residing in the facility. The facility did not implement Standard of Practice (SOP) for documentation of Infection Control Surveillance and Monitoring with isolation precaution type, start date, and stop date. […]

  • No harm, potential for more than minimal, widespreadF881Jul 10, 2024

    Based on interview and record review, the facility did not establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, the following elements: An antibiotic stewardship program that includes a system to monitor/review antibiotic use. This has the potential to affect all 33 residents residing in the facility. The facility did not follow a Standard of Practice (SOP) for antibiotic stewardship for antibiotic use for residents on the line list logs from January 2024 through June 2024 line lists. The facility did not implement a SOP for antibiotic stewardship to monitor/review antibiotic usage, outcome measures, and summarizing of antibiotic resistance. […]

  • No harm, potential for more than minimal, widespreadF908Aug 2, 2023

    Based on observations, interviews and kitchen temperature log review, the facility did not ensure the dishwashers were maintained and in safe operating condition. This has the potential to affect all 32 residents. The dishwasher did not reach manufacturer recommended temperatures to effectively sanitize dishes. Findings include: On 08/01/23 at 9:20 AM, Surveyor observed the dishwasher in kitchenette on Harmony House. The dishwasher had been running prior to Surveyor entering the area. Surveyor observed the wash temperature go up to 145 after Dietary Aide (DA) G restarted it 3 times. The dishwasher is a Champion hot water machine. For a high temperature dishwasher (heat sanitization) the wash temperature should be 150 - 165 degrees F. […]

Read 28 findings in full →The most serious and the most recent: 28 of 81 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 24, 2025Standard6 findings
  • Aug 29, 2025Complaint1 finding · 1 harm
  • Jul 10, 2024Standard and complaint8 findings
  • May 7, 2024Complaint2 findings
  • Aug 2, 2023Standard7 findings
  • Aug 3, 2022Standard4 findings
  • May 12, 2021Standard4 findings
  • Nov 25, 2019Complaint1 finding
Show the 8 earlier surveys
  • Apr 10, 2019Standard3 findings
  • Jan 14, 2016Standard11 findings · 3 harm
  • Jan 22, 2015Standard5 findings
  • Apr 21, 2014Standard1 finding
  • Mar 20, 2014Standard and complaint10 findings · 2 harm
  • Oct 1, 2013—1 finding
  • Feb 18, 2013—7 findings · 3 harm
  • Dec 1, 2011—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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