Capitol Lakes Health Center
Madison, Wisconsin · CCN 525305
26 surveys since 2010, 10 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 108
- Surveys
- 26
- Harm or worse
- 10
- Immediate jeopardy
- 5
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 49
- Ownership
- Non profit - Corporation
- Chain
- PACIFIC RETIREMENT SERVICES
- County
- Dane
- Medicare-certified since
- 1979
CMS ratings
- Overall
- 4
- Health inspection
- 3
- Staffing
- 5
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 52 not-for-profit facilities with fewer than 66 beds in Wisconsin.
Last survey on record
Mar 10, 2026
244 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 6.69 | 4.48 |
| Registered-nurse hours per resident day | 2.00 | — |
| Annual nurse turnover | 57.3% | 49.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J17.7% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D753.8% | E17.7% | F430.8% |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
From the most serious findings on record at Capitol Lakes Health Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF678Mar 10, 2026
Based on interview and record review, the facility failed to honor a resident's advanced directive of choosing to have basic life support measures provided including cardiopulmonary resuscitation (CPR) for 1 of 1 resident (R34) reviewed during a closed record review. R34, whose advanced directive indicated he chose to have basic life support performed in the event of an emergency situation, was found unresponsive by facility staff. R34's activated health care power of attorney (HCPOA) was contacted, stated he did not wish CPR to begin, and facility staff members were instructed not to begin CPR on R34. R34 passed away at the facility. […]
- Actual harm, isolatedF580Jun 21, 2023
Based on interview and record review, the facility did not ensure that the resident's physician was consulted when there was a significant change in the resident's physical, mental, or psychosocial status for 1 of 35 residents (R1.) R1 had a change of condition during the night shift on 3/29/23 following a fall that occurred on the late afternoon of 3/28/23. The facility did not consult R2's physician in a timely manner. This is evidenced by: The facility policy entitled, Change in Condition, with revision date of 6/21, states, in part: . PROCEDURE: . The Licensed Nurses will notify the physician, the resident and or resident's responsible party when there is a change of condition and will document such notification in the health record . […]
- No harm, potential for more than minimal, widespreadF804Nov 6, 2024
Based on observation and interview, the facility did not ensure that each resident receives food and drink that is palatable and at a safe and appetizing temperature. This has the potential to affect the total census of 30 residents. Residents (R) voiced concerns of food not being served at a desirable temperature (R132 and R133). 2 of 2 test trays were observed to not be served at desirable temperatures. Evidenced by: The facility policy titled Food Production and Food Safety: Food Temperatures, dated 2023, includes in part: 1. All hot food items must be cooked to appropriate internal temperatures, held and served at a temperature of at least 135 degrees Fahrenheit. A. […]
- No harm, potential for more than minimal, widespreadF812Nov 6, 2024
Based on observation and interview, the facility did not distribute and serve food in accordance with professional standards for food service safety. This has the potential to affect all 30 residents. Facility staff were observed touching multiple items in the kitchenette while serving and handling food without changing gloves or performing proper hand hygiene. Multiple cooks and dietary aide were observed dishing up lunch from the steam table with gloves on, stepping away from the steam table, touching other surfaces in the kitchenette, and returning to the steam table for meal plating with the same gloves on. […]
- No harm, potential for more than minimal, widespreadF880Nov 6, 2024
Based on interview and record review, the facility failed to ensure that there was a system in place for standard transmission-based precautions to be followed to prevent the spread of infections. This had the potential to affect all 30 residents. The facility failed to do the following: The facility had 14 residents and 9 staff that tested positive for COVID 19. The facility did not complete contact tracing or broad-based testing timely of all residents to identify if others were COVID positive. CNA L (Certified Nursing Assistant) worked for three (3) shifts while experiencing symptoms of cough, body aches, headache, and a sore throat. CNA L did not notify staff of his symptoms until they worsened while he was working at the facility. […]
Read 28 findings in full →The most serious and the most recent: 28 of 108 on record.
Every survey on record
FindingsAt actual harm or above
- Mar 10, 2026Standard1 finding · 1 harm
- Nov 6, 2024Standard and complaint8 findings
- Oct 5, 2023Standard4 findings
- Jun 21, 2023Complaint2 findings · 1 harm
- Aug 11, 2022Standard8 findings
- May 26, 2021Standard4 findings
- Nov 19, 2020Infection control1 finding · 1 harm
- Jan 16, 2020Complaint2 findings
Show the 18 earlier surveys
- Mar 7, 2019Standard1 finding
- Jan 23, 2018Standard6 findings
- Dec 4, 2017Complaint4 findings
- Nov 30, 2016Standard2 findings
- Feb 16, 2016Standard5 findings
- Jun 1, 2015Complaint1 finding
- Apr 16, 2015Complaint1 finding
- Jan 8, 2015Standard5 findings
- Oct 6, 2014Complaint3 findings · 1 harm
- Jul 1, 2014Complaint2 findings
- May 19, 2014Complaint1 finding
- Jan 7, 2014—1 finding
- Oct 30, 2013—10 findings
- Jul 25, 2013—4 findings
- Aug 2, 2012—17 findings · 2 harm
- Jan 24, 2012—2 findings · 1 harm
- May 10, 2011—9 findings · 3 harm
- Oct 6, 2010—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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