United Helpers Canton Nursing Home

In the surveyor’s words

From the most serious findings on record at United Helpers Canton Nursing Home, in the surveyor’s own words.

• Actual harm, isolatedF580Jun 10, 2026

  Based on record review and interviews, the facility failed to consult with the physician when there was a significant change in a resident's physical status for one of three residents (Resident #1) reviewed. Specifically, Resident #1 had an acute physical decline on 05/24/2026, including inability to swallow, unresponsiveness, and increased signs and symptoms of discomfort, and the physician was not notified of the resident's change in status. Resident #1 was subsequently hospitalized upon the family's request and diagnosed with sepsis (extreme response to infection). This resulted in actual harm to Resident #1 that was not Immediate Jeopardy. […]

• No harm, potential for more than minimal, patternF584Aug 9, 2024

  48052 48895 Based on record review, observation, and interview during the recertification survey conducted 8/6/2024-8/9/2024, the facility did not ensure residents had the right to a safe, clean, comfortable, and homelike environment for 2 of 2 resident neighborhoods (North and [NAME] Neighborhoods). Specifically, hot water was not maintained at acceptable temperatures in the North and [NAME] neighborhoods; resident wheelchairs were soiled and in disrepair on the [NAME] Neighborhood; there were sticky floors in several areas of the North Neighborhood; and the kitchenettes on the North and [NAME] Neighborhoods were in disrepair. […]

• No harm, potential for more than minimal, isolatedF760Aug 9, 2024

  Based on observation, record review, and interview during the recertification survey conducted 8/6/2024-8/9/2024, the facility did not ensure residents were free of any significant medication errors for 3 of 4 resident (Residents #9, #53, and #59) reviewed. Specifically, Residents #9 and #53 did not receive medications as ordered and the medical provider was not notified, and Resident #59 did not receive their medication for Parkinson's disease (a progressive neuorological disorder) timely as ordered. Findings include: The facility policy, Medication Policies Program, revised 9/16/2024, documented all drugs were to be administered in compliance with the physician's orders, were administered safely, and were administered without error. […]

• No harm, potential for more than minimal, isolatedF761Aug 9, 2024

  Based on observation and interview during the recertification survey conducted 8/6/2024-8/9/2024, the facility did not ensure drugs and biologicals were labelled and stored in accordance with currently accepted professional principles and included the appropriate accessory and cautionary instructions when applicable for 1 of 4 medication carts (North neighborhood, Oak, and Elm Cart) reviewed. Specifically, the North neighborhood (the secured unit) Oak and Elm medication cart was left unlocked and unattended. […]

• No harm, potential for more than minimal, isolatedF584Jun 9, 2022

  Based on observation, interview, and record review during the recertification survey conducted 6/7/22-6/9/22, the facility failed to exercise reasonable care for the protection of resident property from loss for 1 of 3 residents (Resident #26) reviewed. Specifically, Resident #26's hearing aids were missing and there was no documented evidence the missing hearing aids were reported or an investigation was initiated. Findings include: The facility policy Misappropriation of Resident Property revised 6/26/17 documented: - All employees have the responsibility to protect the resident's property and to alert the appropriate individuals of any occurrence of misappropriation. […]