Deficiency Index

Trinity Village

Hickory, North Carolina · CCN 345152

13 surveys since 2013. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
25
Surveys
13
Harm or worse
1
Immediate jeopardy
0
The record, 2013–2026
’13’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
104
Ownership
Non profit - Corporation
Chain
LUTHERAN SERVICES CAROLINAS
County
Catawba
Medicare-certified since
1976

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=7, floor 20).

Last survey on record

Mar 11, 2026

243 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day6.504.62
Registered-nurse hours per resident day1.12—
Annual nurse turnover28.1%41.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,512 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG120.0%H—I—
No harm, potential for more than minimalD480.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 5 of the 25 citations on record.

In the surveyor’s words

From the most serious findings on record at Trinity Village, in the surveyor’s own words.

  • Actual harm, isolatedF600Apr 23, 2024

    Based on record review and resident and staff interviews, the facility failed to protect resident's right to be free from abuse for 1 of 3 residents reviewed for abuse, when Nurse Aide (NA) #1 struck Resident #1 in the shoulder two times with an open hand during incontinence care, resulting in Resident #1 crying. The findings included: Resident #1 admitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis following a stroke and dementia with mood disturbance. Review of Resident #1's quarterly Minimum Data Set assessment dated [DATE] revealed her to be cognitively impaired without delirium, rejection of care, or instances of wandering. […]

  • No harm, potential for more than minimal, isolatedF657Mar 11, 2026

    Based on record review and staff interviews, the facility failed to update and revise an individualized person-centered comprehensive care plan for 1 of 5 residents whose comprehensive care plans were reviewed (Resident #72).The findings included:Resident #72 was admitted to the facility on [DATE] with diagnoses which included non-traumatic brain dysfunction, Alzheimer's disease, non-Alzheimer's dementia, and seizure disorder.A quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #72 had severe cognitive impairment and required substantial/maximal assistance (helper does more than half the effort) with the ability to roll left and right while in bed. […]

  • No harm, potential for more than minimal, isolatedF689Mar 11, 2026

    Based on record review and staff interviews, the facility failed to provide care in a safe manner when a resident was rolled out of bed hitting the floor face first during incontinence care. This deficient practice affected 1 of 3 residents reviewed for accidents (Resident #72).The findings included:Resident #72 was admitted to the facility on [DATE] with diagnoses that included non-traumatic brain dysfunction, Alzheimer's disease, non-Alzheimer's dementia, and seizure disorder.A quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #72 had severe cognitive impairment and required substantial to maximal assistance (helper does more than half the effort) with the ability to roll left and right while in bed.Review of Resident #72's Medication Administration Record (MAR)… […]

  • No harm, potential for more than minimal, isolatedF880Mar 11, 2026

    Based on observations, record review, and staff interviews, the facility failed to follow their Hand Hygiene Policy when the Wound Care Nurse failed to doff her gloves, sanitize her hands, and don clean gloves after cleaning Resident #57's sacral wound and surrounding area and prior to cutting and placing the alginate with silver (highly absorbent wound dressing) on his wound bed during wound care. The deficient practice occurred for 1 of 8 staff observed for infection control practices (Wound Care Nurse).The findings included:Review of the facility's policy entitled Hand Hygiene which is part of the Infection Control Policies and Procedures, last revised on 10/12/23 read in part, Policy:Practicing hand hygiene is a simple yet effective way to prevent infections. […]

  • No harm, potential for more than minimal, isolatedF607Apr 23, 2024

    Based on observations, record reviews, staff and resident interviews the facility failed to protect a resident from further abuse when Nurse Aide #2 witnessed NA #1 striking Resident #1 when she became combative during care and did not immediately report the incident to her supervisors which resulted in NA #1 striking Resident #1 a second time, resulting in Resident #1 crying for 1 of 3 residents reviewed for abuse. The findings included: A review of the facility's policy titled Abuse Investigation and Reporting for Senior Services last revised on 01/26/23 revealed: Retaliation by staff, regardless of whether harm was intended, is also considered abuse. The policy also stated physical abuse is defined as hitting, slapping, pinching, kicking, etcetera. […]

Read 20 findings in full →The most serious and the most recent: 20 of 25 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 11, 2026Standard3 findings
  • Apr 23, 2024Complaint2 findings · 1 harm
  • Jan 19, 2023Complaint1 finding
  • Apr 28, 2022Standard1 finding
  • Aug 1, 2019Standard and complaint4 findings
  • Jun 14, 2018Standard4 findings
  • Jul 20, 2017Standard1 finding
  • Mar 3, 2017Complaint1 finding
Show the 5 earlier surveys
  • Jan 31, 2017Complaint2 findings
  • Jun 3, 2016Standard and complaint1 finding
  • Apr 30, 2015Standard1 finding
  • Dec 18, 2013—3 findings
  • May 30, 2013—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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