Deficiency Index

Trinity Grove

Wilmington, North Carolina · CCN 345554

11 surveys since 2012. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
37
Surveys
11
Harm or worse
5
Immediate jeopardyall corrected before survey
3
The record, 2012–2025
’12’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file7/11

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
Non profit - Church related
Chain
LUTHERAN SERVICES CAROLINAS
County
New Hanover
Medicare-certified since
2011

CMS ratings

Overall
3
Health inspection
2
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 19 not-for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Sep 18, 2025

417 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.374.62
Registered-nurse hours per resident day0.83—
Annual nurse turnover45.5%41.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$102,910 across 4 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K213.3%L—
Actual harmG213.3%H—I—
No harm, potential for more than minimalD533.3%E426.7%F—
No harm, potential for minimalA—B16.7%C16.7%
CMS’s current file: 15 of the 37 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6003×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5651×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F5851×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

In the surveyor’s words

From the most serious findings on record at Trinity Grove, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Aug 5, 2024

    Based on record review and staff interviews the facility failed to protect residents' right to be free from physical abuse perpetrated by Nurse Aide (NA) #2. On the evening of [DATE], NA #1 heard a slapping sound when 3 nurse aides were providing care. NA #1 turned around and asked NA #2 what happened. NA #2 stated she popped Resident #3 on the nose. During the day shift while two aides were providing care on [DATE], NA #1 observed NA #2 slap Resident #4 on the face. Resident #4 put her hand to her cheek and had a look of disbelief and shock after she was slapped. During the day shift, 15 minutes later, on [DATE] while two nurse aides were providing care, NA #3 observed NA #2 pop Resident #6 in the mouth two times. […]

  • Immediate jeopardy, patternF607Aug 5, 2024

    Based on record review and staff interviews the facility failed to identify and report abuse on [DATE] in the Alzheimer's unit when NA #1 heard a slapping sound while NA #1, NA #2, and NA #4 were providing care to Resident #3. NA #1 heard a slapping sound and turned around and asked NA #2 what happened. NA #2 stated she popped Resident #3 on the nose. NA #1 stated she did not know if what she witnessed was actual abuse and did not report it to Nurse #1 until [DATE]. The facility failed to protect other residents from physical abuse perpetrated by Nurse Aide (NA) #2 on [DATE] when NA #1 and NA #3 failed to report physical abuse to the nurse on the evening of [DATE] for Resident #3 and not until 4:00 PM on [DATE] for Resident #4 and Resident #6. […]

  • Actual harm, isolatedF600Sep 18, 2025

    Based on record review, observation, and staff, Power of Attorney, and Nurse Practitioner interview, the facility failed to protect a severely cognitively impaired resident (Resident #65) from the right to be free of physical abuse. On 08/29/25 at approximately 10:30 PM, when Nurse Aide (NA) #1 and NA #2 were providing care for Resident #65 who was agitated and combative, NA #2 struck the resident with an open hand on the left side of her face. This action would have caused a reasonable person psychosocial harm such as feelings of anger, fearfulness, humiliation, and helplessness. […]

  • Actual harm, isolatedF600Oct 10, 2024

    Based on record review, and staff and the Medical Director's interviews, the facility failed to protect a resident's right to be free from physical abuse. On 5/18/24 a severely cognitively impaired resident (Resident #34) was grabbed around the neck using both hands and choked by another cognitively impaired resident (Resident #61) in the dining area of the locked dementia unit. Staff reported Resident #34 was crying and seemed distraught immediately following the incident. A second resident to resident altercation occurred on 5/25/24, 7 days later, when Resident #61 grabbed another cognitively impaired resident (Resident #17) by her neck with one hand and pushed her to the floor. […]

  • No harm, potential for more than minimal, patternF565Sep 18, 2025

    Based on record review and staff and resident interviews, the facility failed to act upon concerns that were reported by the Resident Council and communicate the efforts to address concerns that were reported during Resident Council Meetings for 7 of 9 months reviewed (November 2024, March 2025, April 2025, May 2025, June 2025, July 2025 and August 2025). Findings included: a. The Resident Council Agenda dated 10/28/24 indicated in the notes section of the form that the following concerns were voiced: more sugar-free desserts, updated call bell system, and call bell response time. Staff in attendance at the meeting were Social Worker #1, the Director of Nursing and the Dietary Manager. b. […]

Read 21 findings in full →The most serious and the most recent: 21 of 37 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 18, 2025Standard and complaint5 findings · 1 harm
  • Oct 10, 2024Standard3 findings · 1 harm
  • Aug 5, 2024Complaint3 findings · 2 harm
  • Jul 13, 2023Standard4 findings
  • May 9, 2023Complaint1 finding
  • Apr 28, 2022Standard and complaint4 findings
  • Oct 30, 2019Standard and complaint8 findings · 1 harm
  • Nov 16, 2018Standard5 findings
Show the 3 earlier surveys
  • Oct 12, 2017Standard2 findings
  • Jan 28, 2016Standard1 finding
  • Jan 26, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction