Deficiency Index

The Springs of Park Ave

Hot Springs, Arkansas · CCN 045142

30 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
148
Surveys
30
Harm or worse
7
Immediate jeopardy
5
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file26/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
95
Ownership
For profit - Limited Liability company
Chain
THE SPRINGS ARKANSAS
County
Garland
Medicare-certified since
1989

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 67 for-profit facilities of 66–99 beds in Arkansas.

Last survey on record

Aug 6, 2025

460 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.833.83
Registered-nurse hours per resident day0.41—
Annual nurse turnover47.0%46.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1147.8%E1147.8%F14.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 23 of the 148 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at The Springs of Park Ave, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812May 8, 2024

    Through observation, record review, and interviews, the facility failed to ensure open food packages were properly closed, ensure walls and floors were in sanitary condition, canned goods were dent free, dietary staff washed their hands between dirty and clean tasks, chemicals were kept away from serving items, food on the steam table was properly covered, and proper serving sizes were provided. The findings are as follows: 1) On 05/05/24 at 10:45 AM, two trash cans were not covered by the hand washing sink and the reach in refrigerator in the main kitchen prep area. […]

  • No harm, potential for more than minimal, widespreadF812Feb 24, 2022

    Based on observation and interview, the facility failed to ensure the kitchen and the dish washing room walls were clean and sanitary, failed to ensure an opened bottle of lemon juice was stored in the refrigerator to prevent potential for spoilage and dry food item were covered or sealed to prevent cross contamination for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 51 residents who received meals from the kitchen (total census: 51), as documented on a list provided by Dietary Supervisor on 2/23/22 at 10:32 AM. The findings are: 1. On 2/22/22 at 4:28 PM, the following observations were made in the kitchen: a. An open box of corn starch was stored on a shelf above the microwave b. […]

  • No harm, potential for more than minimal, widespreadF885Jun 17, 2021

    Based on record review and interview, the facility failed to inform residents, their representatives and/or families by 5:00 P.M. the next calendar day following the occurrence of a single confirmed COVID-19 infection and the facility failed to include mitigating actions to prevent or reduce the risk of transmission, including if visitation in the nursing home would be altered for 2 (Residents #2 and #5) of 5 case mix residents who had not been vaccinated and were at greater risk to contract COVID-19 while residing in the facility. These failed practices had the potential to affect all 55 residents who resided in the facility according to the Daily Census provided by the Acting Administrator on 6/16/2021. The findings are: 1. Resident #2 had diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, patternF677Aug 6, 2025

    Based on observation, interview, record review, and facility policy review, it was determined the facility did not ensure incontinence care was provided in a manner that was timely and promoted cleanliness, good hygiene, and/or prevented infection for two (Resident #27 and Resident #54) of two sampled residents. The findings include: Resident #27 During an observation on 08/03/2025 at 11:59 AM, this surveyor observed Certified Nursing Assistant (CNA) #1 provide incontinence care to Resident #27. CNA #1 had the resident roll to their left side. This surveyor noted Resident #27's incontinence brief was saturated with urine, there were two wet incontinence pads, and the resident's fitted sheet was wet. CNA #1 wiped the resident's buttocks towards their genitals. […]

  • No harm, potential for more than minimal, patternF803Aug 6, 2025

    Based on observation, interview, and facility document review, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for one of one meal observed. The findings include: During an observation on 08/03/2025 at 12:43 PM, this surveyor observed Dietary [NAME] (DC) #7 use a #20 scoop, which was equal to 1.5 ounces, to serve a single portion of ground roast turkey to the residents who received mechanical soft diets instead of 3 ounces, per the menu. During an observation and interview on 08/03/2025 at 12:48 PM, this surveyor observed DC #7 using a #12 scoop, which was equal to 1/3 cup, to serve a single portion of pureed baked sweet potato, instead of 1/2 cup per the menu. […]

Read 27 findings in full →The most serious and the most recent: 27 of 148 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 6, 2025Standard3 findings
  • Dec 31, 2024Complaint2 findings
  • May 8, 2024Standard8 findings
  • May 12, 2023Standard10 findings
  • Aug 31, 2022Complaint2 findings
  • Feb 24, 2022Standard4 findings
  • Jun 17, 2021Infection control1 finding
  • May 5, 2021Complaint1 finding
Show the 22 earlier surveys
  • Dec 4, 2020Standard7 findings
  • Aug 21, 2020Complaint2 findings
  • Aug 4, 2020Complaint1 finding
  • Jul 9, 2019Complaint1 finding
  • Jun 13, 2019Standard2 findings
  • Apr 25, 2019Complaint1 finding
  • Oct 31, 2018Complaint1 finding · 1 harm
  • Jul 20, 2018Standard8 findings
  • Mar 2, 2017Standard3 findings
  • May 6, 2016Standard and complaint26 findings
  • Jul 2, 2015Standard3 findings
  • Aug 7, 2014Complaint2 findings · 2 harm
  • Jun 27, 2014Standard4 findings
  • Jul 19, 2013—12 findings · 1 harm
  • Oct 12, 2012—1 finding
  • Aug 10, 2012Standard and complaint21 findings
  • Jan 17, 2012—1 finding
  • Nov 23, 2011—2 findings
  • Sep 23, 2011—1 finding
  • Jul 30, 2011—15 findings
  • May 10, 2011—2 findings · 2 harm
  • Jan 20, 2011—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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