Deficiency Index

The Springs Broadway

West Memphis, Arkansas · CCN 045195

26 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
120
Surveys
26
Harm or worse
2
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file21/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
119
Ownership
For profit - Limited Liability company
Chain
THE SPRINGS ARKANSAS
County
Crittenden
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 85 for-profit facilities of 100–127 beds in Arkansas.

Last survey on record

Jul 1, 2026

131 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.893.91
Registered-nurse hours per resident day0.44—
Annual nurse turnover37.5%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD836.4%E1254.5%F14.5%
No harm, potential for minimalA—B14.5%C—
CMS’s current file: 22 of the 120 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8043×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6882×

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

In the surveyor’s words

From the most serious findings on record at The Springs Broadway, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Nov 10, 2022

    Based on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed, and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; expired dairy products and food items were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria; dietary staff washed their hands between dirty and clean tasks and before they handled clean equipment or food items to prevent the potential for cross contamination. These failed practices had the potential to affect all residents who received meals from the kitchen (total census: 70) as documented on a list provided by Dietary Supervisor. The findings are: 1. […]

  • No harm, potential for more than minimal, widespreadF812Jul 23, 2021

    Based on observation and interview, the facility failed to ensure food items stored in the refrigerator, freezer and storage area were covered and sealed; dietary staff washed their hands before handling clean equipment or food Items; kitchen appliances (deep fryer and the shelf below the deep fryer) were clean and free of stains and spills; frozen food items were kept frozen until used; supplements were maintained at a temperature at or below 41 degrees Fahrenheit; and hot foods were maintained at or above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. […]

  • No harm, potential for more than minimal, patternF677Mar 27, 2025

    Based on observation, record review, and interview, the facility failed to ensure that activities of daily living (ADL) were performed, and nail care was completed for 2 (Resident #9 and Resident #49) residents of 8 sampled residents reviewed for ADLs. The findings are: A review of the facility policy Activities of Daily Living, Supporting revised in March 2025, indicated that Policy Statement: Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. 4. If residents with cognitive impairment or dementia resist care, staff will attempt to identify the underlying cause of the problem and not just assume the resident is refusing or declining care. […]

  • No harm, potential for more than minimal, patternF688Mar 27, 2025

    Based on observation, record review, and interview, the facility failed to ensure that limited range of motion did not worsen for 2 residents (Resident #9 and Resident #49) of 3 sampled residents reviewed for range of motion. The findings include: A review of the facility policy Resident Mobility and Range of Motion revised in July 2024, 1. Residents will not experience an avoidable reduction in the range of motion (ROM). 2. Residents with limited range of motion will receive treatment and services to increase and/or prevent a further decrease in ROM. 3. […]

  • No harm, potential for more than minimal, patternF805Mar 27, 2025

    Based on observation, facility record review and interview, the facility failed to ensure food was in the proper form for the residents, affecting six residents with orders for pureed diets in the facility. The findings include: A review of the facility policy QRT Food Palatability issued on 9/1/2021 indicated that Food and liquids are prepared and served in a manner, form, and texture to meet resident's needs. A review of the Recipe Pureed Chicken Pot Pie indicated Blend until smooth adding liquid/thickener needed to obtain a pudding like consistency. On 03/25/2025 at 10:35 AM, this surveyor observed Dietary [NAME] (DC) #2 add 8 four-ounce scoops of chicken pot pie to the food processor. […]

Read 22 findings in full →The most serious and the most recent: 22 of 120 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 1, 2026Complaint1 finding
  • Mar 27, 2025Standard and complaint4 findings
  • Apr 23, 2024Complaint1 finding
  • Feb 2, 2024Standard11 findings
  • Nov 10, 2022Standard and complaint7 findings
  • Jan 27, 2022Complaint5 findings
  • Jan 12, 2022Complaint5 findings
  • Oct 1, 2021Complaint2 findings
Show the 18 earlier surveys
  • Jul 23, 2021Standard16 findings
  • Oct 22, 2020Infection control1 finding
  • Jan 30, 2020Standard12 findings
  • Jan 11, 2019Standard9 findings
  • Oct 4, 2018Complaint4 findings · 1 harm
  • May 24, 2018Complaint2 findings
  • Sep 29, 2017Standard4 findings
  • Jun 22, 2017Complaint1 finding · 1 harm
  • Aug 11, 2016Standard2 findings
  • Feb 24, 2016Complaint2 findings
  • Dec 23, 2015Complaint1 finding
  • Jul 31, 2015Standard3 findings
  • Aug 22, 2014Standard4 findings
  • Sep 13, 2013—1 finding
  • May 2, 2013—2 findings
  • Feb 22, 2013—6 findings
  • Jul 25, 2012—4 findings
  • Jun 29, 2011—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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