Deficiency Index

The Ridge Post Acute

San Jose, California · CCN 555799

24 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
128
Surveys
24
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
54
Ownership
For profit - Limited Liability company
Chain
LINKS HEALTHCARE GROUP
County
Santa Clara
Medicare-certified since
2002

CMS ratings

Overall
5
Health inspection
4
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

Jun 9, 2026

153 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.934.36
Registered-nurse hours per resident day0.27—
Annual nurse turnover48.3%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2356.1%E1229.3%F37.3%
No harm, potential for minimalA—B37.3%C—
CMS’s current file: 41 of the 128 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

In the surveyor’s words

From the most serious findings on record at The Ridge Post Acute, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF726Jan 12, 2026

    Based on observation, interview, and record review, the facility failed to ensure staff were trained and competent in the use of Wander Management Transmitters (wander guard, a device placed on a resident's wrist, ankle, or wheelchair that alarms to notify the staff if a resident tries to leave the facility) used for two of two residents (Residents 7 and 35). This failure had the potential to result in transmitter equipment failure or system failure and resident elopement (to leave a health facility without notification or permission).Findings: Review of Resident 7's face sheet indicated she was admitted to the facility with diagnoses including dementia (decline in mental capacity affecting daily function) and type 2 diabetes mellitus (a condition which affects the way the body processes… […]

  • No harm, potential for more than minimal, widespreadF880Oct 25, 2024

    Based on observation, interview and record review, the facility failed to ensure, infection prevention and control practices were implemented when: 1. a laundry cart with clean linens was left in the passageway of the laundry room where the carts with dirty linens pass by; 2. laundry staff did not sanitize the laundry cart from outside before placing the clean linens in the cart; 3. a large bucket, full of soiled linens, was left open without cover; 4. there were missing logs in the laundry dryer cleaning inspection logs; 5. 2 out of 3 kitchen staffs did not know the sanitizer testing procedure; 6. cleaning chemicals were kept in the emergency food storage area and 7. […]

  • No harm, potential for more than minimal, widespreadF925Oct 25, 2024

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program when two live cock roaches were observed in the social services office by health facilities evaluator nurses, during a recertification survey. This finding had the potential to put residents and staffs' health and safety at risk. Findings: During an observation on 10/24/24, at 2:30 p.m., in the social services office, a live cockroach was observed on the floor under the desk. During an observation on 10/24/24, at 2:47 p.m., in the social services office, a live cockroach was observed on top of the desk. […]

  • No harm, potential for more than minimal, patternF656Jan 12, 2026

    Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for four out of fifteen sampled residents (Residents 12, 5, 8 and 31): 1. For Resident 12, there was no comprehensive, person-centered care plan for his side rail or bed rail (bars attached to the side of the bed for safety and mobility aids);2. For Resident 5, she had no bed rail care plan; 3. For Resident 8, staff did not implement a care plan intervention of monitoring oxygen saturation (measurement of how much oxygen is in the blood) every shift. 4. For Resident 31, she had no activity care plan. […]

  • No harm, potential for more than minimal, patternF732Jan 12, 2026

    Based on interview and record reviews, the facility failed to ensure that the nurse staffing information was kept and maintained for at least eighteen months when their direct care service hours per patient day (DHPPD, a critical staffing metric for skilled nursing facilities requiring a minimum of 3.5 total hours of which 2.4 hours per patient day must be performed by certified nursing assistants or CNA) for 7/1/25 to 9/30/25, were not available and provided when requested.This failure had the potential to affect the quality of care that were provided to the forty-six residents residing in the facility that could also affect the residents' quality of life and well-being. […]

Read 22 findings in full →The most serious and the most recent: 22 of 128 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 9, 2026Complaint1 finding
  • Jan 12, 2026Standard and complaint9 findings
  • Oct 25, 2024Standard8 findings
  • May 22, 2024Complaint3 findings
  • Oct 13, 2023Complaint2 findings
  • Apr 21, 2023Standard20 findings
  • Mar 30, 2023Complaint1 finding
  • Oct 27, 2021Complaint1 finding
Show the 16 earlier surveys
  • Dec 16, 2020Infection control2 findings
  • Feb 5, 2020Standard7 findings
  • May 23, 2019Complaint1 finding
  • Jan 4, 2019Standard9 findings · 2 harm
  • Dec 14, 2017Standard3 findings
  • Jun 7, 2017Complaint1 finding
  • May 31, 2017Complaint2 findings
  • Jan 25, 2017Standard6 findings
  • Jan 21, 2016Standard12 findings
  • Dec 30, 2015Complaint1 finding
  • Feb 6, 2015Standard and complaint4 findings
  • Nov 13, 2014Complaint1 finding
  • Mar 19, 2014Standard11 findings
  • Jun 17, 2013—8 findings
  • Aug 24, 2012—5 findings
  • Nov 17, 2011—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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