Deficiency Index

The Pines Healthcare & Rehab CTRS Machias Campus

Machias, New York · CCN 335578

12 surveys since 2011, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
42
Surveys
12
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file8/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
115
Ownership
Government - County
Chain
Independent
County
Cattaraugus · rural
Medicare-certified since
1977

CMS ratings

Overall
2
Health inspection
2
Staffing
5
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=11, floor 20).

Last survey on record

Feb 3, 2025

644 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.763.60
Registered-nurse hours per resident day0.49—
Annual nurse turnover36.8%49.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$125,453 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG18.3%H—I—
No harm, potential for more than minimalD758.3%E—F325.0%
No harm, potential for minimalA—B18.3%C—
CMS’s current file: 12 of the 42 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at The Pines Healthcare & Rehab CTRS Machias Campus, in the surveyor’s own words.

  • Actual harm, isolatedF600Feb 3, 2025

    Based on observation, interview, and record review conducted during a Complaint investigation (#NY00359779, and #NY00363581) during an Extended Standard survey completed on 2/3/2025, the facility failed to protect residents from abuse by other residents for three (3) (Resident #17, #71, and #75) of 12 residents reviewed. Specifically, on 11/4/2024, Resident #68 struck Resident #71 in the face with their walker, resulting in a laceration across the bridge of Resident #71's nose, and skin tears to their right cheek and chin. Additionally, on 12/5/2024, 12/10/2024, and 12/11/2024, physical altercations occurred between Residents #17 and #75, who were roommates and remained roommates until after the third altercation on 12/11/2024. […]

  • No harm, potential for more than minimal, widespreadF607Feb 3, 2025

    Based on interview and record review conducted during an a Complaint investigation (#NY00330289, #NY00331807, #NY00341814, #NY00354482, #NY00357719, #NY00359779, #NY00363581, and #NY00363961) during the extended Standard survey completed on 2/3/25, the facility did not implement written policies and procedures for screening employees, that would prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property. In addition the facility did not ensure their abuse reporting policy and procedures were updated to include current regulations and guidance. Specifically, the facility did not ensure their policy for abuse reporting was current. This affected 10 (Residents #17, 30, 42, 47, 68, 71, 72, 75, 95, and #161) of 12 residents reviewed. […]

  • No harm, potential for more than minimal, widespreadF609Feb 3, 2025

    Based on interviews and record review conducted during a Complaint investigations (#NY00330289, #NY00359779, #NY00363581, #NY00341814, #NY00354482, #NY00331807, #NY00357719, #NY00363961) completed during an extended Standard survey on 2/3/25, the facility did not ensure that all alleged violations involving abuse, neglect, mistreatment, including injuries of unknown source are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to administrator of the facility and to other officials (including to the State Survey Agency) for 10 (#17, #30, #42,… […]

  • No harm, potential for more than minimal, widespreadF835Feb 3, 2025

    Based on interview and record review conducted during an extended Standard survey completed on 2/3/2025, the facility was not administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility must operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards and principles that apply to professionals providing services in such a facility. […]

  • No harm, potential for more than minimal, patternF880Mar 3, 2021

    Based on interview and record review conducted during the COVID-19 Infection Control Focus Survey completed on 3/3/21, the facility did not establish and maintain an Infection Control Program to ensure the health and safety of residents to help prevent the transmission of COVID-19. Specifically, the facility did not ensure three of three employees (Certified Nurse Aide (CNA) #1, Licensed Practical Nurse (LPN) #s1, 2) reviewed were screened for COVID-19 symptoms (e.g., fever, cough, difficulty breathing, or other respiratory symptoms), including temperature checks every 12 hours while on duty. […]

Read 21 findings in full →The most serious and the most recent: 21 of 42 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 3, 2025Standard6 findings · 1 harm
  • Sep 13, 2023Complaint1 finding
  • Jan 27, 2023Standard and complaint3 findings
  • Mar 3, 2021Infection control1 finding
  • Jan 15, 2020Standard2 findings
  • Dec 11, 2018Standard2 findings
  • Jul 18, 2017Standard3 findings
  • May 4, 2016Standard4 findings
Show the 4 earlier surveys
  • Mar 6, 2015Standard8 findings
  • Jan 16, 2014—2 findings
  • Nov 1, 2012—6 findings · 1 harm
  • Sep 15, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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