The Oaks Healthcare Center
Poteau, Oklahoma · CCN 375166
28 surveys since 2011, 9 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 181
- Surveys
- 28
- Harm or worse
- 9
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 158
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Le Flore · rural
- Medicare-certified since
- 1994
CMS ratings
- Overall
- 1
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 1
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 41 for-profit facilities with 128 or more beds in Oklahoma.
Last survey on record
Dec 3, 2025
341 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.07 | 3.58 |
| Registered-nurse hours per resident day | 0.14 | — |
| Annual nurse turnover | 57.3% | 56.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1540.5% | E2259.5% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8804×
Provide and implement an infection prevention and control program.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F7582×
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F8832×
Develop and implement policies and procedures for flu and pneumonia vaccinations.
In the surveyor’s words
From the most serious findings on record at The Oaks Healthcare Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF804Aug 21, 2025
Based on observation, record review, and interview, the facility failed to serve food that was palatable and at a safe and appetizing temperature for the residents.The DON identified 103 residents received meals prepared by the kitchen and two residents received nutrition via percutaneous endoscopic gastrostomy tube. Findings:On 08/21/25 at 12:44 p.m., a meal test tray was obtained. The plate had turkey pot pie, salad, and a hot roll. The plate was not on a plate warmer and was covered with a lid. The turkey pot pie temped at 140 degrees F, the salad temped at 87.2 degrees F, and the hot roll temped at 94.3 degrees F. […]
- No harm, potential for more than minimal, patternF880Aug 21, 2025
Based on observation, record review, and interview, the facility failed to maintain an infection prevention and control program during wound care for 2 (#2 and #3) of 3 sampled residents reviewed for enhanced barrier precautions. The DON identified 18 residents with wounds and 27 residents on enhanced barrier precautions. Findings:1.On 08/21/25 at 9:26 a.m., LPN #1 obtained supplies to perform wound care for Resident #2. LPN #1 donned a pair of gloves and a gown. LPN #1 positioned the resident for comfort and removed the current dressing. LPN #1 removed their gloves and exited the room to obtain more supplies. LPN #1 did not remove or change their gown when exiting and reentering the room. LPN #1 continued with the wound care. LPN #1 changed wound areas and needed more supplies. […]
- No harm, potential for more than minimal, patternF550Feb 26, 2025
Based on observation, record review, and interview the facility failed to ensure a resident's dignity was maintained by providing clean clothes after meals for 1 (#72) and failed to ensure dignity with dining for 1 (#48) of 2 sampled residents reviewed for dignity. Corporate Nurse #1 identified 87 residents who resided in the facility. Findings: 1. Resident #72 had diagnoses which included dementia. On 02/20/25 at 4:02 p.m., the resident was observed in the dining room waiting to be served dinner wearing a black T-shirt with food debris on it. […]
- No harm, potential for more than minimal, patternF759Feb 26, 2025
Based on observation, record review, and interview, the facility failed to ensure a medication error rate of less than five percent for one (#47) of four sampled residents who were observed to receive medications. The medication error rate was 6.9% The corporate nurse identified 87 residents who received medications from the facility. Findings: On 02/25/25 at 7:24 a.m., CMA #1 was observed to administer an albuterol sulfate hydrofluoroalkane inhalation aerosol 90 mcg per actuation. CMA #1 was observed to administer two puffs to Resident #47 without waiting one minute between puffs. CMA #1 was observed to administer aller-flo fluticasone 50 mcg/spray with 2 sprays to Resident #47 in each nostril. They administered one spray, then counted to three and administered another spray. […]
- No harm, potential for more than minimal, patternF761Feb 26, 2025
Based on observation, record review, and interview, the facility failed to ensure medications were secured for 2 (300 hall and 400 hall) medication/treatment carts of 6 medication/treatment carts observed. The DON identified 6 medication/treatment carts in the facility. Findings: On 02/20/25 at 3:45 p.m., LPN #3 was observed to enter room [ROOM NUMBER]. The 300 hall medication/treatment cart was observed to be left unattended and unlocked for less than one minute. On 02/20/25 at 3:55 p.m., LPN #3 was observed to leave the 300 hall medication/treatment cart unattended and unlocked. On 02/20/25 at 3:56 p.m., LPN #7 was observed to lock the 300 hall medication/treatment cart. On 02/20/25 at 4:11 p.m., LPN #3 was observed to enter room [ROOM NUMBER]. […]
Read 27 findings in full →The most serious and the most recent: 27 of 181 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 3, 2025Complaint1 finding
- Aug 21, 2025Complaint2 findings
- Feb 26, 2025Standard11 findings
- Nov 1, 2024Complaint1 finding
- Aug 23, 2024Complaint1 finding
- Jul 11, 2024Complaint5 findings
- Oct 27, 2023Standard10 findings
- Jul 13, 2022Standard and complaint6 findings
Show the 20 earlier surveys
- Jan 26, 2021Infection control2 findings
- Dec 5, 2019Standard and complaint20 findings · 2 harm
- Sep 4, 2019Complaint4 findings
- Dec 5, 2018Complaint3 findings
- Nov 1, 2018Standard14 findings
- Sep 27, 2018Complaint7 findings
- Aug 8, 2018Complaint1 finding
- Oct 17, 2017Complaint1 finding
- Aug 17, 2017Standard10 findings
- Dec 13, 2016Complaint1 finding
- Oct 11, 2016Complaint1 finding
- Aug 31, 2016Complaint2 findings
- May 26, 2016Standard3 findings
- Mar 20, 2015Standard11 findings
- Feb 14, 2014Standard and complaint22 findings · 2 harm
- Jan 10, 2013—11 findings
- Aug 29, 2012Complaint7 findings · 4 harm
- Nov 9, 2011—6 findings
- Aug 28, 2011—3 findings
- Jan 14, 2011—15 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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