Deficiency Index

The Manor of Novi

Novi, Michigan · CCN 235529

32 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
185
Surveys
32
Harm or worse
13
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file24/32

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
For profit - Corporation
Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
County
Oakland
Medicare-certified since
1992

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 82 for-profit facilities with 128 or more beds in Michigan.

Last survey on record

Apr 8, 2026

215 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.453.69
Registered-nurse hours per resident day0.57—
Annual nurse turnover61.8%43.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$67,496 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG35.4%H—I—
No harm, potential for more than minimalD3562.5%E1323.2%F58.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 56 of the 185 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at The Manor of Novi, in the surveyor’s own words.

  • Immediate jeopardy, patternF712Mar 18, 2021

    This citation pertains to Intake #MI 878. Based on observation, interview and record review, the facility failed to ensure that the attending physician conducted required visits (minimum of every sixty days) for 12 Residents currently residing in the facility (#701, #703, #705, #706, #707, #708, #709, #710, #711, #712, #713, #714) out of 14 reviewed for physician visits. This resulted in Immediate Jeopardy (IJ) when R#714 had gone more than 4 months without being seen by a physician or a Non-physician practitioner and R#701 who experienced a significant change in status that included severe weight loss, a facility acquired pressure ulcer that required surgical debridement, and hospitalization , had not received visitation by their attending physician (Dr. […]

  • Immediate jeopardy, isolatedF600Jan 13, 2022

    This citation pertains to intake: MI 440. Based on observation, interview and record review the facility failed implement a care plan/interventions identifying sexual behaviors towards residents and prevent sexual abuse occuring to three (R702, R706 and R707) of 4 residents reviewed for abuse resulting in Immediate Jeopardy when R702 breasts and vagina was fondled by R705, R705 held the wrist of R706 (a vulnerable resident) down into the front of their (R705's) brief, and R707 being asked to perform oral sex by R705. This deficient practice placed the residents residing at the facility at risk for continued abuse, serious harm or injury. Findings include: The Immediate Jeopardy (IJ) started on 12/13/21. The IJ was identified on 1/11/22 at 11:36 AM. […]

  • Actual harm, isolatedF686Apr 8, 2026

    This citation pertains to Intake 2588311.Based on observation, interview and record review, the facility failed to identify upon admission and provide treatment and services for a Stage Three pressure ulcer (having full-thickness skin loss, not involving underlying fibrous tissue) for one resident (R4) of four residents reviewed for pressure wounds resulting in a delay of treatment, pain and worsening of a sacral pressure wound. Findings include: Clinical record review revealed R4 was admitted to the facility on [DATE] for osteomyelitis (infection in the bone) of the left foot requiring amputation of the toes and required administration of intravenous (IV) antibiotics via PICC (Peripheral Inserted Central Catheter) line, had Acute Kidney Injury (AKI) due to kidney failure and required… […]

  • Actual harm, isolatedF689Apr 8, 2026

    Based on observation, interview, and record review, the facility failed to prevent avoidable falls for three residents (R#'s 5, 60, and 50) of five residents reviewed for falls resulting in R5 sustaining a fracture to their left shoulder causing pain and hospital care, and provide supervision for wandering residents for two residents (R#'s 18 and 81) of two residents reviewed for supervision. Findings include: On 4/6/26 at approximately 12:19 PM, R5 was observed lying in bed. Their left arm was in a sling and assist bars were observed on both sides of the bed. R5 was alert and able to answer all questions asked. R5 reported that they were admitted to the facility on [DATE], primarily to receive in-house Dialysis care. […]

  • Actual harm, isolatedF684Dec 21, 2023

    This citation has two deficient practices. DPS #1 This citation pertains to Intake #MI00140460. Based on observation, interview and record review the facility failed to ensure a resident with Type 1 diabetes was timely assessed for low blood sugar for one (R84) of three residents reviewed for change in condition/hospitalization resulting in R84's being found unconscious and hyperventilating with a blood sugar level of 34 causing a transfer to the emergency room and a six day stay at the hospital. Findings include: A Complaint was filed with the State Agency (SA) that alleged the facility failed to ensure R84's low blood sugar was timely addressed causing the resident to become unconscious and in need of hospitalization . […]

Read 31 findings in full →The most serious and the most recent: 31 of 185 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 6, 2026Complaint2 findings
  • Apr 8, 2026Standard and complaint19 findings · 2 harm
  • Feb 2, 2026Complaint1 finding
  • Jul 15, 2025Complaint2 findings
  • Jan 30, 2025Standard11 findings
  • Nov 13, 2024Complaint2 findings
  • Aug 27, 2024Complaint3 findings
  • Dec 21, 2023Standard and complaint13 findings · 1 harm
Show the 24 earlier surveys
  • Oct 5, 2023Complaint5 findings
  • Jan 20, 2023Standard and complaint16 findings · 1 harm
  • Jul 13, 2022Complaint4 findings
  • Jan 13, 2022Complaint5 findings · 2 harm
  • Sep 21, 2021Standard10 findings
  • Jun 9, 2021Complaint1 finding
  • May 6, 2021Complaint1 finding
  • Mar 18, 2021Complaint2 findings · 2 harm
  • Jul 30, 2020Complaint1 finding
  • May 19, 2020Complaint2 findings · 1 harm
  • Apr 27, 2020Infection control1 finding · 1 harm
  • Sep 11, 2019Standard and complaint17 findings · 1 harm
  • Feb 19, 2019Complaint1 finding
  • Jun 27, 2018Standard9 findings · 1 harm
  • Jul 25, 2017Complaint2 findings
  • May 11, 2017Standard8 findings
  • Mar 30, 2016Standard9 findings
  • Jun 9, 2015Complaint1 finding
  • May 1, 2015Standard and complaint4 findings
  • Jun 13, 2014Standard12 findings · 1 harm
  • May 22, 2013—10 findings
  • Jun 1, 2012—4 findings
  • Oct 17, 2011—1 finding
  • Aug 26, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction