Every finding on record at The Heights of Atascosa

Based on observation and interview, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 5 Fire Alarm Pull Stations (Nurses station) reviewed for safe and functioning equipment. The nurse's station manual fire alarm pull station failed to activate the fire alarm when tested, 8/28/2026 at 10:18 am. This failure could affect individuals and staff in the facility by slowing or impeding emergency services response, which could result in smoke inhalation and bodily injury in the event of a fire. Findings Include: Observation on 8/28/2026 at 10:18 am, fire drill was conducted with the maintenance director. The pull station at the nurses' station did not activate the fire alarm. Interview on 8/28/2026 at 12:25 pm, Resident #1, stated she was not affected by the fire alarm pull station malfunction. Interview on 8/28/2026 at 12:26 pm, Resident #2, stated her care was not interrupted nor was she affected by the fire alarm pull station issue. Interview on 8/28/2026 at 12:29 pm, Resident #3 and Resident #4, stated they were not affected by the fire alarm pull station issue. They stated their care was not interrupted either. Interview on 8/28/2026 at 12:31 pm, Resident #5, stated his care was not affected or interrupted during the fire alarm pull station issue. Interview on 8/28/2026 at 1:18 pm, the ADM, stated that the pull station by the nurse's station would not necessarily affect resident care because it was for that specific zone and staff were able to activate other pull stations if needed. Interview on 8/28/2026 at 2:10 pm, the maintenance director, stated that the pull station would only affect that zone. He said the other zones and pull stations would not be affected, so it should not affect resident care. Record review of the facility policy titled, Physical Environment, dated February 2017, revised January 2023, showed. The preventive maintenance program is characterized by the following: Essential equipment (e.g., boiler room equipment, nursing unit/medication room refrigerators, kitchen refrigerator/freezer, and laundry equipment) is kept in safe operating condition.

Based on observation, interview, and record review, the facility failed to procure, store, prepare, distribute, and serve food in accordance with professional standards for food services safety for one of one kitchen.1. The facility failed to ensure the cook and the kitchen aide used required hair restraints and beard guards.2. The facility failed to sign off on temperature logs required for the refrigerator, freezer, and dishwasher monitoring.3. The facility failed to properly label and date sugar free syrup, prepared salads, tea, water, thickener, ground beef, cheese, chicken, pancakes, pizza crust, and hamburger patties. 4. The facility failed to repair a floor drain beneath the rear preparation counter that contained standing water and debris. These deficient practices have the potential to affect all residents receiving food prepared by kitchen staff, which could result in food borne illnesses.Findings included: 1. Observation on 06/28/2026 at 10:18am revealed the cook was without a beard guard, and the kitchen aide was observed without a hair restraint.Interview on 06/28/2026 at 10:23am the [NAME] acknowledged beard guards and hair restraints were required.Interview on 06/29/2026 at 12:10pm the Dietary Supervisor confirmed all dietary staff are expected to wear beard guards and hair restraints whenever handling food and stated hair contamination could present a sanitation concern.Record review of training and certificates for the Dietary staff were up to date and in compliance with regulations. 2. Observation on 06/28/2026 at 10:25am revealed the temperature logs for the refrigerators and freezers and the dishwasher were not signed off on 06/28/2026 in the prep area.Interview on 06/28/2026 at 10:27am the [NAME] stated the employee who opened in the morning was responsible for documenting temperatures in the prep area.Interview on 06/29/2026 at 12:10pm the Dietary Supervisor confirmed this expectation.3. Observation on 06/28/2026 at 10:35am revealed undated sugar free syrup, prepared salads, tea, water, thickener, ground beef, cheese, chicken, pancakes, pizza crust, and hamburger patties. Interview on 06/28/2026 at 10:46am the [NAME] acknowledged these items should have been dated, sealed, or discarded and stated improperly stored or out-of-date food could make residents sick. The Dietary Supervisor confirmed food is expected to be dated when received and when opened, and products removed from original packaging should be sealed and labeled.Record Review of the facility Food Storage policy Nutritious Lifestyles, Inc Food Storage dated 12/01/2011 stated food to be safely stored, identified, labeled, dated, and maintained according to the state and federal codes. 4. Observation on 06/28/2026 at 10:50am revealed the kitchen floor drain beneath the rear preparation counter contained standing water and debris.Interview on 06/28/2026 at 10:54am the [NAME] stated the condition was unsafe and could make residents sick.Interview on 06/29/2026 at 12:10pm the Dietary Supervisor stated the drain should not contain standing water.Interview on 06/29/2026 at 4:42pm the Maintenance Director explained debris accumulated on drain covers, restricting drainage, and that removal of the drain covers restored proper drainage.Record Review of the facility policy titled General Kitchen Sanitation Nutritious Lifestyles, Inc. dated 12/01/2011 #6 stated Non-food-contact surfaces of equipment are cleaned at intervals as necessary to keep them free of dust, dirt, and food particles. Required maintenance of sanitary kitchen conditions.On 6/28/26 at 10:54 a.m. policies were requested from the [NAME] for hair/beard restraints and temperature logs but were not received by time of exit.

Based on interview, and record review, the facility failed to ensure the resident assessment accurately reflected the resident's status for 1 of 6 residents (Resident #5) who were reviewed for resident assessments. The facility failed to document Resident #5's use of diuretic medication on the MDS assessment. This failure could place residents at risk of improper or incorrect care or of not receiving services necessary for their physical, mental, and psychosocial well-being.The findings included: Record review of Resident #5's admission sheet dated 6/08/2026 documented a [AGE] year-old female resident with diagnoses including heart failure, heart disease, hypertension (high blood pressure), and kidney disease. Record review of Resident #5's MDS assessment dated [DATE] documented a BIMS score of 5 indicating severe cognitive impairment and recorded the use of antianxiety, antibiotic, antiplatelet, and anticonvulsant mediation. Further review of the MDS revealed the assessment did not include the use of diuretic medication. Record review of Resident #5's order summary documented an order for the diuretic medication Furosemide with an order date of 6/08/2026. Furosemide was ordered as Furosemide 20 mg, Give 1 tablet by mouth one time a day related to heart failure. Record review of Resident #5's June 2026 MAR documented the resident had been receiving Furosemide as prescribed during the lookback period from 6/09/2026 through 6/15/2026. Record review of Resident #5's care plan with an initiation date of 6/09/2026 documented the resident had heart disease but did not document the resident's use of diuretic medication. During an interview with the MDS LVN on 6/30/2026 at 1:51 PM, the MDS LVN stated she was responsible for ensuring the accuracy of the MDS. The MDS LVN stated the MDS should be accurate because it painted a picture of the resident and for the care plan. The MDS LVN stated the care plan could be affected if something was missed on the MDS and could affect the resident's care. During an interview with the DON on 6/30/2026 at 2:28 PM, the DON stated her expectation for the MDS assessments was that they were accurate and reflect what was on the orders. The DON stated it was important for the MDS to be accurate, because it reflects the care a resident is receiving. During an interview with the Administrator on 6/30/2026 at 2:47 PM, the Administrator stated they used the RAI manual as their policy for MDS assessments. Record review of the RAI Manual, dated 10/2025, stated, an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record.

Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 of 6 residents (Resident #61) reviewed for care plans: The facility failed to ensure Resident #61's care plan reflected the resident received antiplatelet medication. This deficient practice could cause confusion for staff members responsible for providing direct care to the residents and place residents at risk of receiving improper care and services.The findings included: Record review of Resident #61's admission sheet dated 3/13/2025 with an initial admission date of 4/30/2023 documented an [AGE] year-old male resident with diagnoses including dementia, epilepsy (seizure disorder), hyperlipidemia (high cholesterol), hypertension (high blood pressure), and stroke. Record review of Resident #61's MDS assessment documented a BIMS score of 12 suggesting moderate cognitive impairment and recorded the use of antidepressant, anticoagulant, opioid, antiplatelet, and anticonvulsant medications. Record review of Resident #61's order summary included an order for Cilostazol (a PDE III inhibitor which causes reversible platelet aggregation. A PDE III inhibitor is a drug therapy for acute heart failure.) with an order date of 3/14/2025. Cilostazol was ordered as Cilostazol 100 mg, Give 1 tablet by mouth two times a day. Record review of Resident #61's care plan with an initiation date of 5/11/2023 did not document the resident was treated with an antiplatelet medication. During an interview with the MDS LVN on 6/30/2026 at 1:51 PM, the MDS LVN stated Cilostazol was coded on Resident #61's MDS as an antiplatelet medication because it had an antiplatelet effect. During an interview with the DON on 6/30/2026 at 2:28 PM, the DON stated the use of antiplatelet medications should be on the care plan, because the care plan let everyone know what the resident was on. The DON stated her expectation was for the care plans to be accurate, because it was how the care was going to be provided to the resident. Record review of the facility policy titled Care Plan Development, Review, and Update Policy with a revision date of January 2026 noted the purpose of the care plan was To ensure that each resident receives an individualized, person-centered care plan that reflects their assessed needs, goals, preferences, risks, and strengths, and that the care plan is developed, implemented, and updated in accordance with federal regulations and RAI Manual guidance.

Based on observation, interview, and record review, the facility failed to ensure drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled for 1 of 3 carts (H nurse cart) reviewed for pharmacy services. The facility failed to ensure the controlled substance reconciliation log was signed for accuracy of medication quantities during shift change. This failure could place residents at risk of not receiving their prescribed medications, experiencing untreated pain and anxiety, and a decreased quality of life. The findings included: During an observation of the H nurse cart with LVN A on 6/30/2026 at 8:38 AM, one signature was missing from the controlled medication reconciliation log on 6/30/2026. During an interview with LVN A on 6/30/2026 at 8:43 AM, LVN A stated the reconciliation log should be signed when the count of the controlled mediations was performed at shift change. LVN A stated there was no risk of missing medications or risk to residents if the log was not signed at the time of the audit, because she had her keys her entire shift. During an interview with the DON on 6/30/2026 at 8:53 AM, the DON stated the controlled medication audit log should be signed at every shift change. The DON stated it was important to sign the log each time, because the receiving staff member was taking responsibility of the cart. The DON stated her expectation for staff was to document on the reconciliation log each time the count is conducted, to make sure everything was right and to prevent drug discrepancies. Record review of the facility policy titled Narcotic Medications: Controlled Drugs - Fentanyl Patch Disposal, with a revision date of 10/2022, noted Reconcile all narcotic count records/logs (in descending order) at the beginning of and at the end of each shift exchange.

Based on interview and record review, the facility failed to ensure that all allegations involving abuse, neglect, exploitation and mistreatment were reported immediately, but no later than 2 hours after the allegation was made to the State Survey Agency for 1 of 4 residents (Resident #1) reviewed for reporting of allegation of abuse, in that: The facility failed to report to the State Survey Agency (Health and Human Services Commission) an allegation of sexual abuse made by Resident #1. This failure could place residents at risk for harm to include neglect and a diminished quality of life. The findings included: Record review of Resident #1's admission record, dated 10/15/25, reflected a [AGE] year-old female, admitted [DATE] with diagnoses to include bipolar disorder (mental health condition that causes extreme mood swings) and schizoaffective disorder (mental health condition that can include psychotic symptoms such as hallucinations or delusions). Record review of Resident #1's care plan, undated, reflected focus Psycho-social/Behavioral Risk, initiated 08/27/25, with intervention RISK-BEHAVIORS MONITORING-Calm and re-assure resident/patient is safe, initiated 08/27/25. Record review of Letters of Guardianship, certified July 22, 2005, reflected Resident #1's family member was appointed guardian of Resident #1, an incapacitated person. Record review of TULIP (online system to streamline Long Term Care applications like facility reports of incidents) from July 2025 to September 2025, accessed 10/15/25, reflected no self-reports reflecting Resident #1 having sexual abuse allegations. Record review of Nursing Progress Note, dated 07/23/25 at 12:05 AM and authored by LVN A, reflected resident woke up from her sleep telling nurse that she thinks something is wrong. She thinks her rapist is back and going to get her pregnant and she will die. Vital signs taken. Nurse asked resident if she thinks she was just having a bad dream, she got upset saying I don't believe her. Record review of Nursing Progress Note, dated 07/25/25 at 11:58 PM and authored by LVN A, reflected resident turned on call light and told nurse that her rapist [unknown male] was back but not in person, now he is raping her by computer using new technology. Record review of Nursing Progress Note, dated 07/30/25 at 03:15 AM and authored by LVN E, reflected . Per resident, 'I need to go to the hospital. I'm having a baby. It's [unknown male]'s baby. Nobody here will help me.'. Record review of Nursing Progress Note, dated 08/13/25 at 02:35 AM and authored by LVN D, reflected, . Resident began to speak of her rapist, who she states is named [unknown male], and believes he has changed form into facility aide. Record review of Nursing Progress Note, dated 08/19/25 at 11:44 PM and authored by LVN A, reflected, . Resident began to speak of her rapist, who she states is named [unknown male], and believes he has changed form into facility aide and her roommate. Record review of Nursing Progress Note, dated 09/20/25 at 09:39 PM and authored by LVN E, reflected, . Resident talking about [unknown male], raping [sic] me over and over again. My [family member] said to take a sleeping pill. I don't want to be raped again. He has rapped me three times.'. Interview on 10/15/25 at 09:21 PM, LVN A revealed Resident #1 had schizophrenia and hallucinations. She revealed Resident #1 had statements on and off and would refer to her rapist [unknown male]. She revealed Resident #1 would say people were transforming into [unknown male]. She revealed there was no one with this name that came into the facility. She revealed she reported this allegation to the DON and the DON told her to document everything in order to record Resident #1's delusions as Resident #1 had a history of delusion. LVN A further revealed if there was an allegation of abuse or neglect, she would report to ADM immediately. She revealed she should have called the Administrator to report this allegation. Interview on 10/16/25 at 10:01 AM, CNA B revealed Resident #1 had schizophrenia and would always mention she was raped. She revealed Resident #1 would say all kinds of statements and she would make sure to report these allegations to her nurse who would report to DON. She revealed there were no residents or staff members with this name. Interview on 10/16/25 at 10:13 AM, CNA C revealed Resident #1 hallucinated and had schizophrenia. She revealed she would say she was being raped in the facility. CNA C revealed she would report this allegation to her nurse. She revealed the DON knew about these allegations and would speak with Resident #1. Interview on 10/16/25 at 11:59 AM, LVN D revealed Resident #1 would have delusions at times but not every day. She revealed Resident #1 would say she had a rapist in the past and her roommate would change gender and become her rapist. She reported this to the DON about behaviors and delusions. Interview on 10/16/25 at 12:08 PM, LVN E revealed Resident #1 did make allegations of abuse, but Resident #1 had this issue prior. She revealed she reported this to her DON and the ADM immediately. Interview on 10/16/25 at 12:42PM, the DON and current ADM revealed they were aware of these allegations, but Resident #1 had these delusions due to her diagnoses to include schizophrenia, personality disorder, and bipolar disorder. They revealed the allegations were unsubstantiated because Resident #1 would make claims like her roommate transformed into her rapist, so they switched Resident #1's room and then she was fine. The DON revealed Resident #1 would also say [unknown male] was a rapist from another facility. The DON revealed this was not reported to state because it was a part of delusions and there were no concerns Resident #1 was being raped in the facility. The DON revealed there was no one with this name in the facility. The DON was also at another facility with this resident and Resident #1 made these allegations and it was not reported at the other facility when this happened. Interview on 10/16/25 at 01:09 PM, the current ADM revealed she was not at this facility when Resident #1 was a resident. She revealed she spoke with the DON and the facility had done an investigation where the facility found these allegations were hallucinations. She revealed if she had completed an internal investigation and found the allegations were hallucinations the harm was not present so she would not report this to the state. Interview on 10/16/25 at 01:16PM, the former ADM revealed Resident #1 would make some comments about someone transforming into different, not realistic things so they deemed these comments as hallucinations. She revealed there were no team members, health care providers, or vendors named [unknown male]. She revealed they did not report to the state because it was not suspicious and it was not a realistic allegation based on her comments. Record review of facility's policy Abuse Guidance: Preventing, Identifying, and Reporting, dated February 2017, reflected Report alleged or suspicions of abuse to [Health and Human Services Commission] by email reporting or via TULIP reporting within designated time frames in accordance with HHSC's PL 19-17. Are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury.

Based on observations, interviews, and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety for 1 of 1 kitchen observed. 1. The deep fryer was not clean from previous day usage. 2. The deep fryer was still uncleaned after 2 meals were served for the day. This failure could place residents who received meals and or snacks from the kitchen at risk for food borne illness. The findings included: Observation on 05/13/25 at 09:30 AM the kitchen had a deep fryer that sat next to the stove, that had 2 frying baskets with crumbs and food in the weaves of the baskets. There was a pan underneath the baskets that covered the opening of the fryer, it also had crumbs and grease on the pan. There was grease and crumbs on the outside of the deep fryer as well. Interview on 5/13/2025 at 9:32 AM the DM said the fryer was used yesterday evening. Observation on 5/13/2025 at 11:35 AM revealed the deep fryer still had the baskets and the pan were still not cleaned. Observation and interview on 5/13/2025 at 2:40 PM revealed the deep fryer and the baskets still had not been cleaned. The DM said the deep fryer was used yesterday to fry shrimp and it should have been cleaned after it was used, and it should be cleaned after each use. The DM said it was all staffs' responsibility to ensure the cleanliness of the kitchen. The DM said when cooks use an appliance, they should make sure the appliance and everything used with it were cleaned. She said they had daily cleaning, weekly and monthly deep cleaning schedules. Interview on 5/16/2025 at 12:28 PM the RD said dirty utilities or appliances for cooking could run the risk of contamination for the residents or food borne illness. The RD said items in the kitchen should be cleaned daily and the fryer should have been cleaned on the day it was used. Interview on 5/16/2025 at 12;33 PM the DM said the items that were used in the kitchen needed to be cleaned to prevent cross contamination and food borne illness. Record review of the facility policy titled General Kitchen Sanitation dated 2018 stated: The facility recognizes that food borne illness has the potential to harm elderly and frail residents. All Nutrition and Food service employees will maintain clean, sanitary kitchen facilities in accordance with the state and US Food Codes in order to minimize the risk of infection and food borne illness. Section 4 stated, in part: Clean and sanitize all multi-use utensils and food-contact surfaces of equipment used in preparation.

Based on observations, interviews, and record reviews, the facility failed to implement a person-centered care plan for 2 of 8 (Resident #25, Resident #75) reviewed for care plans. The facility failed to follow care planned interventions for Resident#25 and Resident #75 on 5/13/2025 when their call lights were not placed in reach. This failure could place the resident at risk of not receiving person-centered care that is needed for communicating with staff to ensure the residents' needs are met. Findings included: Record review of Resident #25's face sheet dated 5/16/2025 revealed a [AGE] year-old male admitted to the facility on [DATE] initially with diagnoses that included: hemiplegia following a stroke, atrophy (muscle wasting away), vascular dementia. Record review of Resident #25's Annual MDS dated [DATE] revealed he had a BIMS score of 8, indicative of moderate cognitive deficit. Record review of Resident #25's Care Plan dated 4/23/2025 revealed pain due to a history of fractures, falls related to balance problems. Intervention for falls was for his call light to be in reach. Record review of Resident #75's face sheet dated 5/16/2025 revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included: stroke, epilepsy, type 2 diabetes, and above the knee amputation of the left leg. Record review of Resident #75's Quarterly MDS dated [DATE] revealed he had a BIMS score of 14, indicative of cognition intact. Record review of Resident #75's Care Plan dated 3/21/2025 revealed risk for falls due to attempting to void standing in front of the toilet, pain or discomfort due to amputation and other diagnoses. Intervention for falls was for his call light to be in reach. Observation on 5/13/2025 at 10:01 AM Resident #25 was sitting in his bed with the head of his bed at a 90-degree angle. Resident #25's call light was dangling on the left side of his bed, wedged between the bed rail and the mattress. Interview on 5/13/2025 at 10:01 AM Resident #25 said when he used the call light they answered quickly. He said it was on his side of the bed (left side). Observation on 5/13/2025 at 10:23 AM Resident #75 was sitting up in his bed. Resident #75's call light was on the floor at the head of the bed near the wall. Interview on 5/13/2025 at 10:23 AM Resident #75 said staff did not play when it came to answering the call light. He said the call light was around somewhere but did not know where. Interview on 5/13/2025 at 10:30 AM RN E said it was important for the call lights to be in reach for the residents' safety. She said the call lights needed to always be in reach for the residents. Interview on 5/13/2025 at 2:12 PM LVN D said she was not aware of the call lights for Resident #25 and Resident #75. She said it was important for the residents to have the call lights in reach because it could be an emergency or need help and the call light was the way to notify staff. She said the call light needed to be accessible to the residents. LVN D said the Care Plan should be followed because it indicated the care needed for each resident. Interview on 5/16/2025 at 1:22 PM the DON said the Care Plan should be followed for patient centered care. The DON said the call should always be within reach for the residents because they could have a fall or a medical emergency and would not be able to call for help. Record review of facility's policy titled Care Plans dated 1/2023 stated in part, The care plan in conjunction with the plan of care is developed and recommended to attain or maintain the resident's highest practicable physical, mental, and psychosocial wellbeing. and The care plan should be utilized in conjunction with the entire medical record. The care plan should serve as a guide that identifies risks, direct care needs .

Based on observations, interviews, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 1 (Resident #47) out of 18 residents reviewed for environmental concerns. Resident #47's window blind was broken, and it could not cover the window fully. This failure could place residents at risk of a diminished quality of life due to exposure to an environment that is unpleasant, unsanitary, and unsafe. The findings were: Record review of Resident #47's face sheet, dated 05/16/2025, revealed the resident was [AGE] years old female, originally admitted on [DATE], and readmitted to the facility on [DATE] with the diagnosis of cerebral infarction (area of brain tissue that dies due to cessation of blood flow), type 2 diabetes mellitus (the body has trouble controlling blood sugars and using it for energy), muscle weakness, hypertension (high blood pressures), and chronic kidney disease (kidneys not waste and excess fluid from the body). Record review of Resident #47's quarterly MDS, dated [DATE], revealed the resident's BIMS score was 14 out of 15, which indicated the resident's cognition was intact and required setup or clean up assistance (helper sets up or clean up; resident completes activity) to all activities of daily living, such as eating, sit to stand, chair to bed transfer, and toilet transfer. Record review of Resident #47's comprehensive care plan, dated 01/28/2025, revealed the resident had occasional incontinence related to disease process and for intervention, check and change on rounds and as needed and incontinent care assistance every shift and as needed. Observation on 05/13/2025 at 4:03 p.m. revealed Resident #47 was on the bed and watching on TV. There was a window at bedside, and the window had a blind, but the blind was broken so that it could not cover the window. Further observation revealed the surveyor and resident could see some people from outside were walking around the facility though the window. Interview on 05/13/2025 at 4:04 p.m. Resident #47 stated the resident could not cover the window with the blind because it was broken, so when the resident changed her clothes in her room by herself, the resident worried about her privacy because people could see the resident through the window. Further interview with Resident #47 stated the resident did not know when the blind was broken, and the resident thought she reported her broken blind to the facility. Interview on 05/15/2025 at 2:35 p.m. with CNA-A stated Resident #47's window blind was broken, so it could not cover the window. Further interview with CNA-A said Resident #47 could change her clothes in her room by herself, and the resident might have privacy issue because any person could see her from outside through the window, and CNA-A did not know the resident's window blind was broken because the resident did not say it. However, sometimes CNAs helped Resident #47's incontinent care, and CNAs usually covered window with blinds to protect residents' privacy. Interview on 05/15/2025 at 2:38 p.m. with LVN-B said Resident #47 might have privacy issues because the resident's blind was not working correctly, so it could not cover the window. Somebody from outside might see inside through the window. All staff had responsibility to protect residents' privacy while they were providing care. Interview on 05/16/2025 at 11:17 a.m. with the DON stated Resident #47's broken blind might affect the resident's privacy because somebody from outside could see the resident through the window. Resident #47 did not report to the facility regarding her broken blind, but it was all staff's responsibility to protect residents' privacy while they were providing care. Record review of the facility policy, titled Rights of Nursing Home Residents, 2003, revealed Right to privacy and confidentiality - Private and unrestricted communication with any person of their choice, and during treatment and care of one's personal needs.

Based on observations, interview, and record review, the facility failed to ensure the resident has a right to personal privacy for 1 (Resident #47) of 18 residents reviewed the privacy. Resident #47 did not have privacy in the resident's room because the resident's room was seen from outside due to the broken blinds of window. This failure could place residents at risk of violation of right to personal privacy. The findings were: Record review of Resident #47's face sheet, dated 05/16/2025, revealed the resident was [AGE] years old female, originally admitted on [DATE], and readmitted to the facility on [DATE] with the diagnosis of cerebral infarction (area of brain tissue that dies due to cessation of blood flow), type 2 diabetes mellitus (the body has trouble controlling blood sugars and using it for energy), muscle weakness, hypertension (high blood pressures), and chronic kidney disease (kidneys not waste and excess fluid from the body). Record review of Resident #47's quarterly MDS, dated [DATE], revealed the resident's BIMS score was 14 out of 15, which indicated the resident's cognitive was intact and required setup or clean up assistance (helper sets up or clean up; resident completes activity) to all activities of daily living, such as eating, sit to stand, chair to bed transfer, and toilet transfer. Record review of Resident #47's comprehensive care plan, dated 01/28/2025, revealed the resident had occasional incontinence related to disease process and for intervention, check and change on rounds and as needed and incontinent care assistance every shift and as needed. Observation on 05/13/2025 at 4:03 p.m. revealed Resident #47 was on the bed and watching on TV. There was a window at bedside, and the window had a blind, but the blind was broken so that it could not cover the window. Further observation revealed the surveyor and resident could see some people from outside were walking around the facility though the window. Interview on 05/13/2025 at 4:04 p.m. Resident #47 stated the resident could not cover the window with the blind because it was broken, so when the resident changed her clothes in her room by herself, the resident worried about her privacy because people could see the resident through the window. Further interview with Resident #47 stated the resident did not know when the blind was broken, and the resident thought she reported her broken blind to the facility. Interview on 05/15/2025 at 2:35 p.m. with CNA-A stated Resident #47's window blind was broken, so it could not cover the window. Further interview with CNA-A said Resident #47 could change her clothes in her room by herself, and the resident might have privacy issue because any person could see her from outside through the window, and CNA-A did not know the resident's window blind was broken because the resident did not say it. However, sometimes CNAs helped Resident #47's incontinent care, and CNAs usually covered window with blinds to protect residents' privacy. Interview on 05/15/2025 at 2:38 p.m. with LVN-B said Resident #47 might have privacy issues because the resident's blind was not working correctly, so it could not cover the window. Somebody from outside might see inside through the window. All staff had responsibility to protect residents' privacy while they were providing care. Interview on 05/16/2025 at 11:17 a.m. with the DON stated Resident #47's broken blind might affect the resident's privacy because somebody from outside could see the resident through the window. Resident #47 did not report to the facility regarding her broken blind, but it was all staff's responsibility to protect residents' privacy while they were providing care. Record review of the facility policy, titled Rights of Nursing Home Residents, 2003, revealed Right to privacy and confidentiality - Private and unrestricted communication with any person of their choice, and during treatment and care of one's personal needs.

Based on observations, interviews, and record reviews, the facility failed to ensure that residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents for 2 of 8 residents (Resident # 25, Resident #75) reviewed for call lights. 1. Resident #25's call light was not in reach. 2. Resident #75's call light was not in reach. This failure could place residents at risk of achieving independent functioning, dignity, and wellbeing. The findings included: Record review of Resident #25's face sheet dated 5/16/2025 revealed a [AGE] year-old male admitted to the facility on [DATE] initially with diagnoses that included: hemiplegia following a stroke, atrophy (muscle wasting away), vascular dementia. Record review of Resident #25's Annual MDS dated [DATE] revealed he had a BIMS score of 8, indicative of moderate cognitive deficit. Record review of Resident #25's Care Plan dated 4/23/2025 revealed pain due to a history of fractures, falls related to balance problems. Record review of Resident #75's face sheet dated 5/16/2025 revealed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included: stroke, epilepsy, type 2 diabetes, and above the knee amputation of the left leg. Record review of Resident #75's Quarterly MDS dated [DATE] revealed he had a BIMS score of 14, indicative of cognition intact. Record review of Resident #75's Care Plan dated 3/21/2025 revealed risk for falls due to attempting to void standing in front of the toilet, pain or discomfort due to amputation and other diagnoses. Observation on 5/13/2025 at 10:01 AM Resident #25 was sitting in his bed with the head of his bed at a 90-degree angle. Resident #25's call light was dangling on the left side of his bed, wedged between the bed rail and the mattress. Interview on 5/13/2025 at 10:01 AM Resident #25 said when he used the call light they answered quickly. He said it was on his side of the bed (left side). Observation on 5/13/2025 at 10:23 AM Resident #75 was sitting up in his bed. Resident #75's call light was on the floor at the head of the bed near the wall. Interview on 5/13/2025 at 10:23 AM Resident #75 said staff did not play when it came to answering the call light. He said the call light was around somewhere but did not know where. Interview on 5/13/2025 at 10:30 AM RN E said it was important for the call lights to be in reach for the residents' safety. She said the call lights needed to always be in reach for the residents. Interview on 5/13/2025 at 2:12 PM LVN D said she was not aware of the call lights for Resident #25 and Resident #75 were out of reach. She said it was important for the residents to have the call lights in reach because it could be an emergency or need help and the call light was the way to notify staff. She said the call light needed to be accessible to the residents. LVN D said staff that go in the room should make sure the call light was accessible to the residents before they left the room. Interview on 5/16/2025 at 1:22 PM the DON said the call should always be within reach for the residents because they could have a fall or a medical emergency and would not be able to call for help. The DON said all staff that interact with the residents were responsible to make sure the call lights were in reach for the residents. Record review of facility policy titled Routine Resident Care dated 1/2024 stated, 9. Call lights should be placed within easy reach of the resident.

Based on observation, interviews, and record reviews, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #46) out of 18 residents reviewed for medical records. Facility nurses did not document their initials when they changed Resident #46's oxygen tubing and nasal cannular on the resident's medication administration record. This failure placed residents at risk for missed treatment regarding changing oxygen tubing and nasal cannular as ordered which could result in decline in healing and well-being. Findings included: Record review of Resident #46's face sheet, dated 05/16/2025, revealed the resident was [AGE] years old male and admitted to the facility on [DATE] with diagnosis of osteomyelitis of vertebra (spinal infection), discitis (infection at disc space), heart failure (heart not pumping enough blood to the body), hypertension (high blood pressure), muscle weakness, urinary tract infection (bladder infection), and cirrhosis of liver (chronic liver damage from a variety of causes leading to scarring and liver failure). Record review of Resident #46's admission MDS, dated [DATE], revealed the resident's BIMS was 13 out of 15, which indicated the resident's cognitive was intact, required substantial/maxima; assistance (helper does more than half the effort) to most activities of daily living such as sit to stand, chair to bed, and toilet transfer, and receiving oxygen therapy on Section O (Special Treatments and Programs). Record review of Resident #46's comprehensive care plan, dated 05/14/2025, revealed Oxygen therapy related to heart failure. For intervention - Monitor for signs and symptoms of respiratory distress and report to medical doctor as needed. Record review of Resident #46's physician order, dated 04/24/25, revealed the resident had the orders of continuous oxygen 2 liter per minute via nasal cannular for heart failure and change oxygen tubing every week - every night shift every Sunday. Record review of Resident #46's treatment administration record from 05/01/2025 to 05/31/2025 revealed changing oxygen tubing every Sunday night was scheduled to 05/04/2025 (Sunday) and 05/11/2025 (Sunday), but the dates (5/4/25 and 5/11/25) were left blank. Observation on 05/15/2025 at 4:23 p.m. revealed Resident #46 was sleeping on the bed in his room. The resident had oxygen 2 liter per minute via nasal cannular, and the oxygen tubing and nasal cannular had label for change, and the label indicated they were changed on 05/11/2025. Interview on 05/15/2025 at 4:27 p.m. with ADON stated night nurses changed Resident #46's oxygen tubing and nasal cannular on 05/04/2025 and 05/11/2025, but they did not document on the resident's treatment administration record. Night nurses should have documented on Resident #46's treatment administration record after changing the resident's oxygen tubing and nasal cannular to keep accurate medical record and communicate with other nurses with the documentation. Interview on 05/16/2025 at 11:17 a.m. with DON stated the facility did not have specific policy regarding documenting oxygen tubing and/or nasal cannular after changing them. However, based on reasonable nursing practice, nurses should have documented on Resident #46's treatment administration record after changing the resident's oxygen tubing and nasal cannular to keep accurate medical record and communicate with other nurses with the documentation.

Based on interview and record review, the facility failed to ensure the assessment accurately reflected the resident's status for 1 of 18 residents (Resident #64) whose assessments were reviewed, in that: Resident #64's Admission MDS assessment incorrectly documented the resident as not receiving hospice services. This failure could place residents at-risk for inadequate care due to inaccurate assessments. The findings were: 1. Record review of Resident #64's physician orders, dated 03/21/2024, revealed an admitted [DATE], with diagnoses that included: Type 2 diabetes mellitus(high level of sugar in the blood), Depression (Mental state of low mood and aversion to activity), Alzheimer's disease (brain disorder that slowly destroys memory and thinking skills), Dementia (decline in cognitive abilities), Hyperlipidemia (Elevated level of any or all lipids(fat) in the blood). Further review of the physician orders revealed an order for Admit to [ .[ Hospice. No weights, no labs, Hospice nurse to pronounce [ .] with a start date of 2/27/2024. Record review of Resident #64's Admission MDS, dated [DATE], revealed the assessment indicated Resident #64 was not receiving hospice services. During an interview with the MDS Coordinator B on 03/22/24 at 11:15 a.m., the MDS Coordinator confirmed she had completed the MDS. The MDS Coordinator confirmed Resident #64's Admission MDS was coded as the resident having not received hospice services. The MDS Coordinator confirmed that Resident's 64 had orders for Hospice services. The MDS Coordinator revealed the RAI was used as reference for the MDS and she had access electronically to the RAI on her computer. During an interview with the DON on 03/22/2024 at 11:30 a.m., the DON confirmed Resident #64 was on hospice services and should have been coded for hospice services in the Admission MDS assessment. The DON revealed the inaccuracy of the MDS assessment could negatively impact the care received Record review of, Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, Version 1.18.11, October 2023, revealed, O0110K1, Hospice care. Code residents identified as being in a hospice program for terminally ill persons where an array of services is provided for the palliation and management of terminal illness and related conditions. The hospice must be licensed by the state as a hospice provider and/or certified under the Medicare program as a hospice provider.

Based on observation, interview, and record review, the facility failed to ensure residents have a right to personal privacy for 1 of 6 resident (Resident #42) reviewed for privacy, in that: LVN A did not completely close Resident #42's privacy curtain while providing colostomy (an opening for the colon through the abdomen) care for the resident. This deficient practice could place residents at-risk of loss of dignity due to lack of privacy. The findings include: Record review of Resident #42's face sheet, dated 03/21/2024, revealed an admitted [DATE] and, a readmitted [DATE], with diagnoses which included: Hemiplegia (Paralysis of one side of the body), Dysphasia (language disorder), Congestive heart failure (impairment of the heart's blood pumping function), Alzheimer's disease (brain disorder that slowly destroys memory and thinking skills), Hyperlipidemia(Elevated level of any or all lipids(fat) in the blood), Mood disorder (any of a group of conditions of mental and behavioral disorder causing a disturbance in the person's mood), Colostomy (an opening for the colon through the abdomen) status. Record review of Resident #42's Significant change status MDS assessment, dated 02/05/2024, revealed the resident had a BIMS score of 12, indicating he was mildly impaired. Resident #42 had a ostomy and, was always incontinent of bladder. Observation on 03/21/24 at 09:41 a.m. revealed LVN A provided colostomy care for Resident #42, exposing the end of the resident's bed which could be seen from the door if someone had entered the room during care. Further observation revealed the curtain was either too short to cover the end of the bed or a curtain was missing at the end of the bed. During the care laundry staff knocked at the door and started to enter the room before being stopped by LVN A. During an interview with LVN A on 03/21/2024 at 10:00 a.m., LVN A confirmed the privacy curtain was not closed while they provided care for Resident #42 but it should have been. They confirmed the privacy curtain was too short to cover the end of the bed. During an interview with the ADON on 03/21/2024 at 10:10 a.m., the ADON confirmed privacy must be provided during nursing care and Resident #42's privacy curtains should have been closed completely. He revealed laundry services were in charge to change the curtain once a week and the curtain had been changed on Monday 3/18/2024. The ADON confirmed the resident would have been provided care, to include incontinent care, and therefore would have been been exposed without a full privacy curtain multiple times since Monday. During an interview with the DON on 03/22/2024 at 11:30 a.m., the DON confirmed privacy must be provided during nursing care and Resident #42's privacy curtains should have been closed completely. She revealed the staff could write a note directly in the electronic records when they noticed something was wrong in a resident's room. She confirmed the privacy curtain missing in the resident's room should have been reported by staff. Review of the facility's policy titled Statement of Resident Rights, dated January 2023, revealed, Personal privacy includes accommodations, medical treatment [ .] personal care, visits and meetings of family and resident groups, but this does not require the facility to provide a private room for each resident .

Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infection for 1 of 6 residents (Resident #18) reviewed for infection control, in that: CNA D failed to wash or sanitize her hands or change her gloves after touching the privacy curtain and the bed remote before starting incontinent care. This deficient practice could place residents at-risk for infection due to improper care practices. The findings included: Record review of Resident #18's face sheet, dated 03/21/2024, revealed an admitted [DATE] and, a readmitted [DATE] with diagnoses which included: Type 2 diabetes mellitus (high level of sugar in the blood), Atrial fibrillation (abnormal heart rhythm), Schizophrenia (mental disorder characterized by reoccurring episodes of psychosis), Metabolic encephalopathy (Brain function is disturbed due to different diseases or toxins in the body), Alzheimer's disease (brain disorder that slowly destroys memory and thinking skills), Hypertension (high blood pressure). Record review of Resident #18's Annual MDS assessment, dated 02/15/2024, revealed Resident #18 had a BIMS score of 9, indicating moderate cognitive impairment and, was always incontinent of bowel and bladder. Record review of Resident #18's care plan, dated 03/06/2024, revealed a problem of My skin is fragile and I am at risk for skin injury--new or worsening skin condition. chronic incontinent dermatitis to peri area, daily cream applied., with an intervention of Keep clean & dry and apply skin barrier cream as indicated. Observation on 03/21/24 at 10:10 a.m. revealed while providing incontinent care for Resident #18, CNA D washed her hands and put on gloves. CNA D touched the resident's privacy curtain and bed remote with her gloved hands, then without changing gloves or sanitizing her hands started assisting CNA C in providing care for the resident. CNA D touched the wet wipes, the resident skin and helped fasten the clean brief. During an interview on 03/21/2024 at 10:19 a.m. with CNA D, she confirmed the environment around the resident was considered dirty and she should have changed her gloves and sanitized her hands prior to providing care. She confirmed she received infection control training within the year. During an interview with the DON on 03/22/24 at 11:30 a.m., she confirmed the environment around the resident was considered dirty and the staff should change their gloves and wash. Staff should sanitize their hands after touching anything in the environment, before touching the resident and at the start of care. She confirmed the staff were in-serviced in infection control and incontinent care and skills were checked annually. She revealed the RN Supervisor would spot check the staff's skills over the weekends. Record review of the annual skills check for CNA D revealed CNA D passed competency for infection control on 10/18/2023. Record review of the facility policy, titled Hand washing/Hand hygiene, dated 01/2023, revealed Use an alcohol-based hand rub [ .] for situations such as: [ .] After handling used dressing, contaminated equipment, etc

Based on observation, interview and record review the facility failed to in accordance with State and Federal laws, store all drugs and biologicals in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 1 of 4 medication storage carts (200 hall medication storage cart) reviewed for medication storage. The facility failed to ensure residents medications were secured in the 200-hall medication storage cart. This failure could place residents at risk for harm by misappropriation of property and/or drug diversion. The findings include: During an observation on 05/25/2023 at 09:23 AM, revealed the 200-hall medication cart stationed on the left side of the hall with the drawers facing resident rooms on the right side of the hall, was unlocked and unattended for an undetermined amount of time. No residents were observed wandering the hall. During an observation on 05/25/2023 at 09:26 AM revealed LVN B and CMA A inside Resident #1's room attending to the resident. LVN B and CMA A were out of the line-of-sight for the 200-hall medication cart. During an interview on 05/25/2023 at 09:29 AM, CMA A stated she had left her cart unattended and unlocked. She stated she always locked her med cart except for today . CMA stated she was trained to always lock the medication cart when it was not attended. CMA A stated LVN B was her charge nurse and immediate supervisor. During an interview on 05/25/2023 at 09:32 AM, LVN B stated she was CMA A's supervisor. LVN B stated the medication cart should always be locked when unattended. LVN B stated the failure could place residents at risk for harm by misuse of their medications. During an interview on 05/25/2023 at 09:45 AM the DON stated all medication carts should be locked when left unattended and unsupervised. The DON stated CMA A was experienced and trained to always lock the medication cart when she left it. The DON stated the cart left unlocked placed residents at risk for misappropriation of medication property and could place residents at risk for medications received by others not as intended.

Based on interview and record review, the facility failed to ensure MDS assessments accurately reflected the residents' medications ordered for 3 of 8 residents (Resident #35, #37, #62) whose records were reviewed for accuracy, in that Resident #35's Quarterly MDS misidentified a medication as an anticoagulant instead of an anti-clotting agent; Resident #37's Annual MDS misidentified a medication as an anticoagulant instead of an anti-clotting agent; Resident #62's Quarterly MDS misidentified a medication as an anticoagulant instead of an anti-clotting agent; This deficient practice could affect residents who required an MDS assessment and could result in an inaccurate reflection of their care needs. The findings were: Record review of Resident #35's Admission Record dated 02/09/23 revealed an [AGE] year-old female admitted to facility on 08/10/22. Resident #35's diagnoses included Type 2 diabetes mellitus with hyperglycemia (a chronic disease characterized by high levels of sugar in the blood), unspecified sequelae of cerebral infarction (unspecified residual effects of a stroke) and chronic kidney disease, Stage 3. Record review of Resident #35's Physician's Orders dated 02/09/23 revealed an order for Plavix Tablet 75 mg (Clopidogrel Bisulfate) to be given one time a day. Record review of Resident #35's Quarterly MDS dated [DATE] Section N0410 Medications Received revealed item E. Anticoagulant was marked as having been given for the last 7 days. The instructions for this section read, Indicate the number of DAYS the resident received the following medications by pharmacological classification, not how it is used, during the last 7 days or since admission/entry or reentry if less than 7 days. Record review of Resident #37's Admission Record dated 02/09/23 revealed a [AGE] year-old female admitted to facility on 04/01/21. Resident #37's diagnoses included Type 2 diabetes mellitus with unspecified complications (a chronic disease characterized by high levels of sugar in the blood), hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (muscle weakness or paralysis following a stroke) and dysphagia following cerebral infarction (swallowing difficulties after a stroke). Record review of Resident #37's Physician's Orders dated 02/09/23 revealed an order for Clopidogrel Bisulfate Tablet 75 mg with instructions to give 1 tablet by mouth one time a day for blood clot prevention related to cerebral infarction due to unspecified occlusion or stenosis of other precerebral arteries. Record review of Resident #37's Annual MDS dated [DATE] Section N0410 Medications Received revealed item E. Anticoagulant was marked as having been given for the last 7 days. The instructions for this section read, Indicate the number of DAYS the resident received the following medications by pharmacological classification, not how it is used, during the last 7 days or since admission/entry or reentry if less than 7 days. Record review of Resident #62's Admission Record dated 02/09/23 revealed an [AGE] year-old male admitted to facility on 10/06/21. Resident #62's diagnoses included Type 2 diabetes mellitus without complications (a chronic disease characterized by high levels of sugar in the blood), peripheral vascular disease (a slow and progressive circulation disorder and narrowing, blockage, or spasms in a blood vessel), and atherosclerotic heart disease of native coronary artery without angina pectoris (buildup of plaque inside the artery walls and a reduction of oxygen-rich blood supply to the heart muscle). Record review of Resident #62's Physician's Orders dated 02/09/23 revealed an order for Clopidogrel Bisulfate Tablet 75 mg with instructions to give 1 tablet by mouth one time a day for blood clot prevention/post angiogram. Record review of Resident #62's Quarterly MDS dated [DATE] Section N0410 Medications Received revealed item E. Anticoagulant was marked as having been given for the last 7 days. The instructions for this section read, Indicate the number of DAYS the resident received the following medications by pharmacological classification, not how it is used, during the last 7 days or since admission/entry or reentry if less than 7 days. On 02/09/23 at 12:22 p.m., an interview with MDS Coordinators RN H and LVN I, revealed they would research the coding on the identified residents medications. During an interview with the Regional MDS Coordinator, RN J, on 02/09/22 at 1:00, RN J stated she agreed the MDS forms had been incorrectly coded and MDS Coordinators RN H and LVN I had been inserviced on the medication issue identified. The Regional MDS Coordinator, RN J, said the MDS was coded that the residents received an anticoagulant the past 7 days and they did not. It should have been a 0. Review of instructions for MDS 3.0 RAI Manual v1.17 - Section N state: N0410E, Anticoagulant (e.g., warfarin, heparin, or low- molecular weight heparin): Record the number of days an anticoagulant medication was received by the resident at any time during the 7-day look-back period (or since admission/entry or reentry if less than 7 days). Do not code antiplatelet medications such as aspirin/extended release, dipyridamole, or clopidogrel here.

Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen and 2 of 3 standard size refrigerators reviewed for sanitation and storage, in that: 1. The facility failed to properly store food in the walk-in dry food storage area. 2. The facility failed to properly store food in the large commercial style refrigerator. 3. The facility failed to properly store drinks/food in 1 of 2 standard size refrigerators observed on the hallways accessible to staff and Residents. These deficient practices could place residents who eat food from the kitchen at-risk of foodborne illness. Findings include: Observation on 02/07/2023 at 9:50 a.m. of the dry food storage area, with the Cook at 9:50 a.m. revealed a 5- pound container of peanut butter partially used with no open date. Observation on 02/09/2023 at 10:55 a.m. of the commercial style refrigerator, with the Dietary Manager revealed a plastic storage bag sealed containing another opened plastic manufacturer bag that contained 6 boiled eggs dated 1/26 on the outside of the plastic storage bag with black writing. Observation on 2/07/2023 at 12:16 p.m. of CNA D serving Resident #41 cranberry juice from an unlabeled pitcher, (there was not item name on the pitcher), after telling him there was no more apple juice. Observation on 02/07/2023 at 12:20 p.m., 4 unlabeled half gallon pitchers in the standard size refrigerator on hall 100. Observation on 02/07/2022 at 12:25 p.m. 4 unlabeled half gallon pitchers in the standard size refrigerator on hall 300 labeled with item name and date on each pitcher. During an interview on 02/07/2023 at 9:50 a.m. with the cook, she stated the peanut butter container should be labeled with the date it is received and the date it is opened according to the rules. Since the peanut butter was not labeled with the date it was opened and some was used out of the container then we don't know if it is fresh and we always want the residents to get fresh food. During an interview on 02/07/2023 at 12:21 p.m. CNA D said, I thought the pitcher was orange juices there is no label with the name on it so I couldn't tell. I told the resident there was no more apple juice they look the same. She said the pitchers just have dates on them and no names when the orange juice settles at the bottom it can be hard to tell and then pulled the cranberry and tea pitchers to the front of the others and said they can look alike as well. CNA D said it is important to serve the residents what they want. During an interview with the DM on 02/09/2023 at 2:00 p.m. the DM said the food items and drink items like the pitchers are supposed to be labeled with the name and date by dietary and or nursing if needed. The DM said the peanut butter according to policy should have been labeled with an open date and was not. She said they have a new staff member that might have forgotten. She said all food items should be labeled according to facility policy. During an interview on 02/10/2023 at 2:18 p.m. the DON said any food items or drinks should be labeled with the name and date by dietary and if needed nursing, we take a team approach. During an interview on 02/10/2023 at 9:21 a.m. with Resident #41, he said he does not drink tea or orange juice so his only choices are cranberry and apple. Resident #41 said, if they don't have what I want there is nothing I can do. Record review of the facility's policy titled, Food Storage, dated 2018, revealed, 1. Refrigerators: (d) Date, label and tightly seal all refrigerated food using clean, nonabsorbent, covered containers that are approved for food storage.

Based on observation, interview, and record review, the facility failed to ensure residents have a right to personal privacy for 1 of 6 resident (Resident #1) reviewed for privacy, in that: LVN E did not completely close Resident #1's privacy curtain and window curtain while providing wound care for the resident. This deficient practice could place residents at-risk of loss of dignity due to lack of privacy. The findings include: Record review of Resident #1's face sheet, dated 02/09/2023, revealed an admitted [DATE], and a readmitted [DATE], with diagnoses which included: Congestive heart failure(condition in which the heart doesn't pump blood as efficiently as it should), Type 2 diabetes mellitus (blood glucose, also called blood sugar, is too high.), Chronic obstructive pulmonary disease(a chronic inflammatory lung disease that causes obstructed airflow from the lungs), Cirrhosis of liver(late stage of scarring (fibrosis) of the liver caused by many forms of liver diseases and conditions), Chronic kidney disease (gradual loss of kidney function), Dementia (loss of cognitive functioning - thinking, remembering, and reasoning), Pain, Alzheimer's disease(brain disorder that causes problems with memory, thinking and behavior) Record review of Resident #1's Quarterly MDS, dated [DATE], revealed the resident had a BIMS score of 6, indicating severe impairment. Resident #1 required extensive assistance and was always incontinent of bowel and bladder and was coded for having 3 stage 3 pressure ulcers. Observation on 02/09/23 at 09:45 a.m. revealed LVN E provided wound care for Resident #1, LVN E did not pull the curtains completely around Resident #1's bed and did not close the window curtain completely to offer privacy to the resident during care. Resident #1's wounds were on the sacrum and coccyx area. During an interview with LVN E on 02/09/2023 at 10:02 a.m., LVN E confirmed the staff was supposed to provide complete privacy during care and close completely the privacy curtain and window curtain. She confirmed the end of bed was uncovered and confirmed the window curtain was partially opened. She stated the window curtain was broken and needed to be replaced. She confirmed receiving training about privacy during care. During an interview with the DON on 02/10/2023 at 1:20 p.m., the DON confirmed the curtains and window curtain should have been closed during care to provide privacy. The DON confirmed the staff received training on resident rights. The facility did annual skill checklists with the staff. The RN weekend supervisor did audits every weekend on different staff to check their knowledge and skills. Review of the facility's policy titled Standards for clinical procedures, dated 01/2022, revealed, Prior to the initiation of any clinical procedure: [ .] g. Pull the privacy curtain between the residents, even if the roommate is not present. Close the window blinds.

Based on interview and record review, the facility failed to ensure Residents have the right to formulate an advance directive for 1 of 18 resident (Resident #46) reviewed for advanced directive in that: The facility failed to have the physician's license number recorded on the Out of Hospital Do Not Resuscitate (OOHDNR) order, which made the advanced directive invalid. This failure could affect any resident in the facility who had an OOHDNR in their chart and place them at risk of having cardiopulmonary resuscitation (CPR) performed against their wishes. Findings: Record review of Resident #46's face sheet dated [DATE] revealed an admission on [DATE] with diagnosis which include: Alzheimer's disease; Unspecified dementia, unspecified severity, without behavioral disturbance, mood disturbance and anxiety; and muscle weakness. Record review of Resident #46's Quarterly MDS review assessment revealed a BIMS of 15, which revealed the resident is cognitively intact. Record review of Resident #46's Care Plan, dated [DATE] revealed code status of DNR (no CPR). Record review of Resident #46's active Physician Order Summary Report revealed an active order for DNR as of [DATE]. Record review of Resident #46's OOH-DNR, dated [DATE], revealed the physician's medical license number was missing from the form. During an interview with the SW on [DATE] at 4:40 p.m., while reviewing Resident #46's OOH-DNR, the SW stated the physician's license number should be on there and it is not. SW the said she does review the facility OOH-DNR's usually and if EMS came to provide services to the Resident #46 and looked at the current OOH-DNR they might not accept it because it does not have the physician's license number on it. She further stated, it would be a rights violation because he would be considered full code and EMS would take measure to keep him alive when the DNR shows that is not what he wanted. During an interview with the Administrator on [DATE] at 4:47 p.m., the Administrator said Resident #46's OOH-DNR should have the physician's license number on it, in the designated place or it is not complete and valid. She explained the Residents should receive the care they want. Record review of the Texas Health and Human Services webpage titled, Out of Hospital Do Not Resuscitate Program, updated ,d+[DATE], accessed [DATE] revealed, Out-of-Hospital Do-Not-Resuscitate Form section D requires the patient's attending physician to sign and date the form, print or type his/her name and give his/her license number. Upon exit the Administrator provided a blank copy of an OOH- DNR in lieu of policy.