The Hallmark

In the surveyor’s words

From the most serious findings on record at The Hallmark, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 1, 2023

  Based on observation, interview and record review, the facility failed to ensure food was stored and prepared under sanitary conditions, in one of one kitchen that serviced residents, in that: - Food was found open or without labels, - The high-temp dishwasher was not reaching a temperature of 180F and chlorine levels were not being tested to ensure proper sanitation of dishes and utensils. This failure could affect residents and place them at risk of food borne illness. Findings included: Observations of the kitchen on 11/28/2023 beginning at 9:10AM revealed: - In the dry storage unit, a bag of macaroni was found open and unsealed. - In the fridge, a bin of mushrooms was found without a label of date. - In the freezer, an open bag onions ring was found unsealed. […]

• No harm, potential for more than minimal, widespreadF812Aug 12, 2022

  Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen. -The facility failed to ensure the proper labeling and dating of all foods stored in the walk-in cooler, and freezer. -The facility failed to ensure proper discarding of expired food stored in the walk-in cooler and freezer. -The sanitizing solution water in the three-compartment sink was above the manufacture recommendation. These failures could place residents at risk for food-borne illnesses. […]

• No harm, potential for more than minimal, patternF755Mar 18, 2026

  Based on observations, interviews and record reviews the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 3 of 3 residents (Residents #3, #20 and #36) and 2 of 2 (LVN A and LVN B) staff observed during medication administration. The facility failed to ensure staff Clarified any order that is incomplete, illegible, or presents any other concerns, prior to administering the medication for Resident #3, Resident #20 and Resident #36 on 03/18/2026. The failure could place residents at risk of receiving less than optimal results from their medication regimen. […]

• No harm, potential for more than minimal, patternF641Dec 1, 2023

  Based on observation, interview and record review the facility failed to accurately assess each resident's status for 2 of 4 residents (Resident #13 and Resident #15) reviewed for assessment accuracy. - The facility failed to accurately assess and document Resident #13's visual impairment requiring the use of glasses. - The facility failed to accurately assess and document Resident #15's use of continuous oxygen and visual impairment requiring the use of glasses. These failures could place residents at risk of not having accurate assessments, which could compromise their plan of care. […]

• No harm, potential for more than minimal, patternF690Dec 1, 2023

  Based on observation, interview and record review the facility failed to deliver appropriate treatment and services to prevent urinary tract infections for 1 (Resident #3) of 1 resident s reviewed for appropriate services and treatment to prevent urinary tract infections. The facility failed to ensure Resident #3 's urinary catheter bag was not left on the floor. The facility failed put a date on Resident #3's urinary catheter bag. The facility failed to change out Resident #3's urinary catheter according to physician orders 10/15/2023 and 11/15/2023. These failure could affect residents placing them at risk of not receiving appropriate treatment and services from facility staff. […]