The Greens at Hendersonville
Hendersonville, North Carolina · CCN 345312
28 surveys since 2012, 10 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 119
- Surveys
- 28
- Harm or worse
- 10
- Immediate jeopardyall corrected before survey
- 6
Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Corporation
- Chain
- CCH HEALTHCARE
- County
- Henderson
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.
Last survey on record
Jan 16, 2026
297 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.35 | 3.47 |
| Registered-nurse hours per resident day | 0.85 | — |
| Annual nurse turnover | 69.9% | 49.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $101,733 across 2 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J25.9% | K— | L— |
| Actual harm | G12.9% | H— | I— |
| No harm, potential for more than minimal | D2779.4% | E12.9% | F25.9% |
| No harm, potential for minimal | A— | B12.9% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6092×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6442×
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F6582×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
In the surveyor’s words
From the most serious findings on record at The Greens at Hendersonville, in the surveyor’s own words.
- Immediate jeopardy, isolatedF604Feb 5, 2025
Based on record review, photographic evidence review, and staff, Law Enforcement Officer, Wound Nurse Practitioner, and Medical Doctor interviews, the facility failed to protect a vulnerable resident's right to be free from physical restraints when Resident #1 was found with socks placed on each hand and held in place by rubber bands wrapped around each wrist for 1 of 3 residents reviewed for restraints (Resident #1). On 01/27/25 at approximately 12:00 AM, Resident #1 was observed with socks covering each hand that were secured with rubber bands wrapped around each wrist, effectively forming tourniquets (device often used in emergency situations to apply pressure to a limb or extremity to stop blood flow) on her wrists, but not in a controlled manner. […]
- Immediate jeopardy, isolatedF607Feb 5, 2025
Based on record review, photographic evidence review and staff interviews, the facility failed to implement their abuse policy and procedure when nursing staff failed to identify and immediately report the use of a physical restraint for a resident with no medical symptoms along with no assessment for the need for a physical restraint. Staff reported observing socks placed on Resident #1's hands held in place by rubber bands wrapped around each wrist on 01/24/25 without immediately reporting to the Administrator. […]
- Immediate jeopardy, isolatedF600Nov 21, 2022
Based on record review and staff, Responsible Party, Nurse Practitioner and facility Medical Director (MD) interviews, the facility failed to protect a resident from injuries of unknown origin for 1 of 3 residents reviewed for abuse (Resident #1). On the evening of 08/09/22, Resident #1 was observed guarding her right hip and displaying pain during care. On the morning of 08/10/22, Resident #1 hollered out in pain when care was attempted, was sent out to the hospital for evaluation due to increase lethargy, and subsequently admitted for further treatment when diagnosed with the following fractures: 1) an acute (symptoms that are severe and sudden in onset) intertrochanteric fracture (type of hip fracture between the bony points of the top of the bone where the muscles of the thigh and hip… […]
- Actual harm, isolatedF684Apr 25, 2024
Based on record review and interviews with the Medical Doctor, Family Member, and staff the facility failed to initiate medical services for treatment of an acute change in the level of consciousness (LOC) when a resident (Resident #1) appeared lethargic and difficult to arouse. Neurological checks showed Resident #1 was drowsy at 8:30 AM with confused conversation and remained at the facility until emergency medical services was called at 5:47 PM resulting in a delay of treatment. Resident #1 was admitted to the hospital 3/31/2024 secondary to drowsiness and altered mentation. […]
- No harm, potential for more than minimal, widespreadF812Nov 1, 2024
Based on observations and staff interviews the facility failed to store a staff member's opened drink bottle separate from residents' stored food in 1 of 3 kitchen refrigerators. The facility failed to maintain and clean 1 of 1 milk cooler, 1 of 2 ice machines, and 1 of 1 floor kitchen drains, and 1 of 1 baking sheet storage rack. The facility failed to date an opened nutritional supplement in 1 of 1 nourishment refrigerators. This practice had the potential to affect one-hundred and five (105) residents who resided at the facility. Findings Included 1. […]
Read 27 findings in full →The most serious and the most recent: 27 of 119 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 16, 2026Standard2 findings
- Feb 5, 2025Complaint3 findings · 2 harm
- Nov 1, 2024Standard and complaint6 findings
- Jun 21, 2024Complaint1 finding
- Apr 25, 2024Complaint4 findings · 1 harm
- Oct 16, 2023Complaint4 findings
- Aug 4, 2023Standard14 findings
- Jan 27, 2023Complaint1 finding
Show the 20 earlier surveys
- Nov 21, 2022Complaint6 findings · 1 harm
- May 24, 2022Complaint1 finding
- Dec 9, 2021Standard and complaint11 findings
- Aug 22, 2019Standard4 findings
- Apr 9, 2019Complaint1 finding · 1 harm
- Aug 30, 2018Standard and complaint4 findings
- Oct 24, 2017Complaint1 finding
- Sep 22, 2017Standard and complaint8 findings
- Jun 7, 2017Complaint3 findings
- Apr 27, 2017Complaint2 findings
- Mar 23, 2017Complaint1 finding
- Dec 21, 2016Complaint3 findings · 3 harm
- Aug 5, 2016Standard13 findings · 1 harm
- Jul 11, 2016Complaint3 findings
- Feb 11, 2016Complaint5 findings
- Jul 17, 2015Standard and complaint9 findings · 1 harm
- Aug 1, 2014Complaint3 findings
- Sep 6, 2013—1 finding
- Feb 7, 2013—3 findings
- Jan 26, 2012—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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