The Blossoms at Conway Rehab & Nursing Center

In the surveyor’s words

From the most serious findings on record at The Blossoms at Conway Rehab & Nursing Center, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689Aug 22, 2024

  Based on observations, interviews, and record review, the facility failed to ensure adequate and/or increased supervision was provided by staff during periods of increased exit-seeking and aggressive behaviors for 1 (Resident #4) of 3 sampled residents reviewed for elopement. The lack of effective supervision resulted in Resident #4 eloping from the facility and facility staff being unaware of the resident's whereabouts for approximately one hour before the resident walked back into the facility. […]

• No harm, potential for more than minimal, widespreadF812May 21, 2025

  Based on observation, interview, and facility policy review, the facility failed to ensure 1 of 1 ice machine was maintained in a sanitary condition; dietary staff washed their hands between clean tasks when contaminated; food stored in the freezer was covered; expired food items were promptly removed/discarded on or before the expiration or use by date; food items were free of discoloration, and hot food items were maintained at 135 degrees Fahrenheit or above on the steam table while awaiting service for 1 of the 2 meals observed. The findings are: On [DATE] at10:17 AM, there was a piece of hair inside the lid of the ice machine in the kitchen. The Dietary Manager was asked to describe what was observed inside the lid of the ice machine. She stated it was hair. […]

• No harm, potential for more than minimal, widespreadF812Mar 7, 2024

  Based on observation, interview, and record review, the facility failed to ensure that food was utilized prior to the expiration date, that equipment was clean to prevent potential cross contamination, and that hands were washed between clean and dirty tasks. These failed practices had the ability to affect all 47 residents who receive their meals from one of one kitchen according to a list provided by the administrator on 3/7/23 at 9:15 AM. The findings are: On 03/04/2024 at 09:55 AM, the kitchen floor is observed to be worn through revealing the concrete underneath and missing in places. The Dietary Manager (DM) reported being told multiple times that the floor is going to be replaced. The floor is discolored in the corners with debris under several appliances, worktables, and cabinets. […]

• No harm, potential for more than minimal, widespreadF812Sep 3, 2021

  Based on observation, interview and record review, the facility failed to ensure the walk-in refrigerator, ice machine and can opener were maintained in clean condition, food items stored in the refrigerator were covered, sealed and dated, food in the refrigerator was utilized prior to the expiration date, and dry goods were sealed and dated to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The findings are: 1. On 08/30/21 at 11:04 A.M., the following observations were made in the walk-in refrigerator: a. On 08/30/21 at 11:04 A.M., the bottom shelf on the right side of the walk-in refrigerator contained two large trays. Both trays contained dried liquid that was reddish-brown in color. […]

• No harm, potential for more than minimal, widespreadF814Sep 3, 2021

  Based on observation and interview, the facility failed to ensure trash was properly contained within 1 of 2 dumpsters, to minimize the presence of foul odors and decrease the potential for pest infestation. The findings are: 1. On 08/30/21 at 11:43 A.M., the dumpster was open on the right side. Behind the dumpster was a discarded bedside commode and upholstered chair. 2. On 08/30/21 at 11:43 A.M., a large black, metal container was behind the dumpster. The Dietary Manager was asked what the container was. The Dietary Manager stated, That's where we dump out old grease. The lid of the container was open and when the Dietary Manager attempted to close the lid, it would not close. She stated, It's warped or something. 3. […]