The Arbor
Pittsboro, North Carolina · CCN 345539
6 surveys since 2011, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 14
- Surveys
- 6
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 16
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Chatham
- Medicare-certified since
- 2006
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 5
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=6, floor 20).
Last survey on record
Mar 12, 2025
607 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.46 | 5.15 |
| Registered-nurse hours per resident day | 1.20 | — |
| Annual nurse turnover | 0.0% | 32.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $2,117 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D350.0% | E116.7% | F116.7% |
| No harm, potential for minimal | A— | B116.7% | C— |
In the surveyor’s words
From the most serious findings on record at The Arbor, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF851Mar 12, 2025
Based on record review and staff interview, the facility failed to electronically submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid (CMS) as required for quarter 3 of federal fiscal year (FY) 2024 (April 1 through June 30, 2024). This failure occurred for 1 of 4 quarters reviewed. The findings included: Review of the Payroll Based Journal (PBJ) Staffing Data report from the Certification and Survey Provider Enhanced Reports (CASPER) database revealed the facility failed to submit the required PBJ Staffing Data for the third quarter of federal FY 2024. The PBJ Staffing Data for the third quarter of the federal FY 2024 was blank. […]
- No harm, potential for more than minimal, patternF760Jan 10, 2024
Based on Medical Director, Psychiatrist, Director of Nursing, and Consultant Pharmacist interviews, and record reviews, the facility failed to identify the need to clarify a physician's medication order for crushing Bupropion HCl SR (a sustained release antidepressant) for 1 of 6 residents reviewed for significant medication errors (Resident #65). This resulted in Resident #65 receiving 11 crushed doses of the medication over a 6-day period. Findings included: Resident #65 was admitted to the facility on [DATE] with diagnoses which included major depressive disorder, vascular dementia, and cognitive communication deficit. […]
- No harm, potential for more than minimal, isolatedF695Jan 10, 2024
Based on record reviews, observations, and staff resident interviews, the facility failed to administer oxygen at the prescribed rate for 1 of 1 resident reviewed for respiratory care (Residents #64). The findings included: Resident #64 was admitted to the facility on [DATE] with diagnoses which included acute respiratory failure with hypoxia, vascular dementia, and hypertension. Resident #64's admission summary dated 01/05/24 indicated he had cognitive impairment and was using oxygen. A review of the physician orders for Resident #64 indicated an order dated 01/05/24 to apply 2 liters of oxygen for shortness of breath or for oxygen saturations of 90% or less as needed for shortness of breath. […]
- No harm, potential for more than minimal, isolatedF761Jan 10, 2024
Based on observations, record review and staff interviews, the facility failed to discard expired medications in 1 of 1 medication storage room (Juniper Hall Med Storage Room). Findings included: An observation was conducted on 01/08/24 at 10:11 AM of the Juniper Hall medication storage room in the presence of Nurse #1. The observation revealed 9 unopened bottles of aspirin Enteric Coated (EC) 81mg tablets with an expiration date of 12/2023 marked on each bottle. Nurse #1 verified the bottles of aspirin were expired, removed them from the cabinet and put them in a basket to return to pharmacy. Nurse #1 confirmed the medications should not have been in the medication storage room. An interview was conducted on 01/10/24 01:49 PM with the Director of Nursing (DON). […]
- No harm, potential for more than minimal, isolatedF887Jan 10, 2024
Based on record review and interviews with the resident, the resident's representative and staff, the facility failed to educate and offer the COVID-19 vaccine on admission and failed to maintain a resident's record of COVID-19 vaccine history. This was for 1 of 5 residents reviewed for immunizations (Resident #2). Findings included: Review of the undated facility policy revealed in part: The facility will educate and offer the COVID-19 vaccine to residents, resident representative, or staff and maintain documentation of such. The resident's medical record will include documentation of the following: a. Education to the resident or resident representative regarding the risks, benefits, and potential side effects of the COVID-19 vaccine. b. […]
Every survey on record
FindingsAt actual harm or above
- Mar 12, 2025Standard1 finding
- Jan 10, 2024Standard5 findings
- Jun 25, 2019Standard2 findings
- Jul 6, 2016Standard2 findings
- Aug 12, 2015Standard3 findings
- Feb 16, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Arbor Acres United Methodist Retirement CommunityWinston Salemno harm findings
- The Gardens of Taylor Glen Retirement CommunityConcordno harm findings
- Willowbrooke Court SC Ctr at Matthews GlenMatthewsno harm findings
- Novant Health Presbyterian Medical Center-SnuCharlotteno harm findings
- Bryan Health and RehabScotland Neckno harm findings
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