Taos Healthcare

In the surveyor’s words

From the most serious findings on record at Taos Healthcare, in the surveyor’s own words.

• Immediate jeopardy, patternF684Mar 11, 2021

  Based on record review and interview, the following was identified: 1. A resident was found unresponsive and [MEDICATION NAME] ([MEDICATION NAME] is a prescription medicine used for the treatment of [REDACTED]. 2. The facility failed to have readily available emergency/lifesaving medications, such as [MEDICATION NAME] and [MEDICATION NAME] (a hormone used to raised the level of glucose, a type of sugar, in the blood). 3. The facility failed to train nursing staff on how to access these lifesaving/emergency use medications. These deficient practices resulted in Immediate Jeopardy being called on [DATE] at 8:17 pm. The facility Administrator (ADM) and Director of Nursing (DON) were notified at this time. A first plan of removal was received on [DATE] at 7:50 am and was rejected. […]

• Actual harm, patternF658Mar 11, 2021

  Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 4 (R#6, #9, #14 and #52) of 4 (R#6, #9, #14 and #52) residents by: 1. Not administering oxygen (O2) in accordance with the physician's orders [REDACTED]. 2. Not administering medication in accordance with the physician's orders [REDACTED]. If the facility is not administering oxygen and pain medications as ordered, the resident is likely to not receive the therapeutic benefits as needed, actual harm occurred when R#6 failed to receive their pain medication, resulting in unmanaged pain. The findings are: Findings for O2: A. Record review of R #52's physician orders [REDACTED]. […]

• No harm, potential for more than minimal, widespreadF812Dec 4, 2024

  Based on record review, observation, and interview, the facility failed to store and serve food under sanitary conditions when staff failed to: 1. Ensure opened food items in the refrigerator, freezer, and dry storage room were dated and labeled. 2. Ensure staff utilized a sanitizing solution when cleaning various food related surfaces. 3. Ensure eggs and cheese were stored in a manner to prevent food borne pathogen growth when not in the refrigerator. 4. Ensure all storage areas are kept clean and free of debris. 5. […]

• No harm, potential for more than minimal, widespreadF725Sep 26, 2024

  Based on record reviews and interviews, the facility failed to ensure the facility had sufficient staff to meet the needs of all 77 residents who resided in the facility when staff failed to: 1. Offer baths or showers to residents as scheduled and per resident preference. 2. Effectively communicate with residents to meet their needs. These deficient practices are likely to negatively impact resident comfort. The findings are: Resident Baths and Showers: A. Refer to F561 and F677 for related findings. B. On 09/25/24 at 1:23 pm during an interview with an anonymous staff member (ASM), they stated the facility did not have enough staff which resulted in resident baths or showers being missed often. C. […]

• No harm, potential for more than minimal, widespreadF812Sep 26, 2024

  Based on observation, interview, and record review, the facility failed to maintain the kitchen in a sanitary manner when staff failed to: - Store food in a manner that prevented cross contamination when staff did not label and date open food items. - Utilize hair restraints and beard guards in a manner which restrained all hair while in the kitchen. - Test the sanitizer level in a sanitizing bucket. - Failure to store ice scoop appropriately. These failures have the potential to result in cross contamination, the growth of foodborne pathogens, and foodborne illness. This failure had the potential to affect all residents who ate food from the kitchen. The findings are: Unlabeled and Undated Food Items: A. […]