Casa Arena Healthcare LLC
Alamogordo, New Mexico · CCN 325043
30 surveys since 2011, 23 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 243
- Surveys
- 30
- Harm or worse
- 23
- Immediate jeopardy
- 11
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 117
- Ownership
- For profit - Corporation
- Chain
- OPCO SKILLED MANAGEMENT
- County
- Otero · rural
- Medicare-certified since
- 1985
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 1
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 23 for-profit facilities of 100–127 beds in New Mexico.
Last survey on record
May 11, 2026
182 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.92 | 3.18 |
| Registered-nurse hours per resident day | 0.29 | — |
| Annual nurse turnover | 60.8% | 51.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $124,375 across 2 penalties
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J11.1% | K— | L11.1% |
| Actual harm | G11.1% | H— | I— |
| No harm, potential for more than minimal | D3437.0% | E4751.1% | F77.6% |
| No harm, potential for minimal | A— | B— | C11.1% |
Most frequently cited here
In CMS’s current monthly file.
- F6095×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F5844×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6554×
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F6564×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6574×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
In the surveyor’s words
From the most serious findings on record at Casa Arena Healthcare LLC, in the surveyor’s own words.
- Immediate jeopardy, widespreadF726Oct 24, 2023
41755 49313 Based on record review and interview, the facility failed to ensure that nursing staff demonstrated competency in skills and techniques necessary to safely administer medications to residents for 4 (RN #1, RN #33, LPN #31, and LPN #32) of 6 (RN #1, RN #31, RN #33, LPN #31, LPN #32, and CMA #31) employees sampled for training. This deficient practice likely resulted in R #1 receiving another residents medication, resulting in R #1 being admitted to the hospital on 06/02/23 for accidental overdose and hypotension (low blood pressure). The findings are: A. Record review of the facility Medication Administration Nursing Manual Policy and Procedure undated revealed IV. Nursing Staff will keep in mind the seven 'rights' of medication when administering medication: A. […]
- Immediate jeopardy, isolatedF684Apr 24, 2024
49313 Based on observation, record review, and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #108) of 2 (R #78 and R #108) residents when they failed to: 1. Notify the provider about R #108's abnormal lab values (high potassium). 2. Notify the provider about potential drug-to-drug interactions for R #108. 3. Monitor potassium levels for R #108 who had elevated potassium blood levels, chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), and an order for medications that can cause hyperkalemia (elevated potassium blood levels). 4. Notify the provider about R #108 experiencing nausea and vomiting. […]
- Actual harm, isolatedF760Oct 24, 2023
Based on record review and interview, the facility failed to ensure residents are free of any significant medication errors for 1 (R #1) of 6 (R #1, R #2, R #3, R #4, R #5, and R #6) residents reviewed for neglect, when they failed to administer medication to the correct resident. This deficient practice likely resulted in R #1 experiencing adverse (unwanted, harmful, or abnormal result) side effects and admission to the hospital. The findings are: A. On 10/16/23 at 2:15 PM, during a phone interview, R #1's daughter stated the following: 1. She received a phone call from the nurse at the facility on 06/02/23 at 10:00 PM stating R #1 received another resident's medications along with her own and was being sent to the hospital. 2. R #1 was hospitalized for six to seven days. […]
- No harm, potential for more than minimal, widespreadF725Jun 5, 2025
Based on observation, record review, and interview, the facility failed to maintain appropriate staffing levels to meet the needs of the residents. This failure has the potential to affect all 98 residents (residents were identified by the resident census list provided by the Administrator on 06/01/25). This deficient practice could likely result in residents not receiving the care and service needed while in the facility. The findings are: A. On 06/02/25 at 9:14 AM during an interview with R #31 and her daughter. R #31's daughter stated that she comes in the mornings because the facility is short staffed, and staff don't give R #31 her dentures, and get R #31 situated for breakfast. R #31's daughter stated R #31's hair hasn't been washed since she entered the facility a few weeks ago. […]
- No harm, potential for more than minimal, widespreadF851Jun 5, 2025
Based on record review and interview, the facility failed to submit direct care staffing information to the federal agency overseeing certification for long term care facilities for July 2024 through December 2024. This has the potential to affect all 98 residents in the facility, (residents were identified by the Resident Matrix provided by the Administrator on 06/01/25). This deficient practice could likely result in inaccurate direct care staffing information for residents/facility. The findings are: A. Record review of Payroll Base Journal (PBJ) Staffing Data Report (report from the data base of the federal agency overseeing certification for long term care facilities) dated Quarter #3 and #4 2024 (July 1 through December 31) revealed low weekend staffing. B. […]
Read 42 findings in full →The most serious and the most recent: 42 of 243 on record.
Every survey on record
FindingsAt actual harm or above
- May 11, 2026Complaint1 finding
- Mar 13, 2026Complaint4 findings
- Dec 23, 2025Complaint1 finding
- Jul 14, 2025Complaint4 findings
- Jun 5, 2025Standard19 findings
- Oct 18, 2024Complaint4 findings
- Aug 21, 2024Complaint2 findings
- Apr 24, 2024Standard and complaint27 findings · 1 harm
Show the 22 earlier surveys
- Oct 24, 2023Complaint4 findings · 2 harm
- Apr 6, 2023Standard26 findings
- Feb 16, 2023Complaint4 findings
- Sep 27, 2022Complaint4 findings
- May 31, 2022Complaint2 findings
- Jan 25, 2022Standard and complaint12 findings
- Aug 13, 2021Complaint3 findings
- Sep 25, 2020Standard5 findings
- Feb 28, 2019Standard17 findings
- Apr 2, 2018Standard21 findings
- Apr 21, 2017Standard3 findings
- Nov 14, 2016Complaint16 findings · 5 harm
- Oct 3, 2016Complaint18 findings · 4 harm
- Jun 23, 2016Complaint4 findings · 3 harm
- May 17, 2016Complaint10 findings
- Feb 18, 2016Standard9 findings
- Sep 4, 2015Complaint4 findings · 2 harm
- Mar 27, 2015Standard and complaint3 findings · 3 harm
- Jun 13, 2014Standard and complaint5 findings · 2 harm
- Jun 5, 2013—2 findings
- May 2, 2012—4 findings
- Jun 17, 2011—5 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction