Deficiency Index

Sunrise Health Services

Milwaukee, Wisconsin · CCN 525493

42 surveys since 2010, 25 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
176
Surveys
42
Harm or worse
25
Immediate jeopardy
16
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy16

Findings at the most serious level CMS records.

Beyond CMS’s monthly file33/42

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
99
Ownership
For profit - Corporation
Chain
NORTH SHORE HEALTHCARE
County
Milwaukee
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 51 for-profit facilities of 66–99 beds in Wisconsin.

Last survey on record

Feb 25, 2026

257 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.253.71
Registered-nurse hours per resident day0.60—
Annual nurse turnover29.8%44.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$113,910 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ37.7%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2666.7%E820.5%F12.6%
No harm, potential for minimalA—B—C12.6%
CMS’s current file: 39 of the 176 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F6102×

    Respond appropriately to all alleged violations.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Sunrise Health Services, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF686Mar 19, 2025

    Based on observation, interview, and record review, the facility did not ensure that residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 1 (R2) of 1 resident reviewed for pressure injuries. * R2 was admitted to the facility 1/20/25 without any pressure injuries. Upon admission R2 was identified as being at high risk for pressure injury development. The facility did not develop a potential for skin integrity care plan and R2's care plans do not address repositioning or offloading R2's feet/heels. […]

  • Immediate jeopardy, isolatedF689May 1, 2024

    Based on observation, interview, and record review, the facility did not ensure 1(R2) of 1 Resident was as free of accident hazards as is possible and that R2 received adequate supervision and assistance devices to prevent accidents, resulting in a fall from bed *On [DATE] at approximately 1:07 PM, R2 was found on the floor next to R2's bed on the right side unresponsive and with no pulse. The medical examiner's (ME) preliminary autopsy report dated [DATE] documents that R2 suffered possible positional asphyxia, small epidural hemorrhage of spinal cord and hemorrhage of posterior right neck soft tissue which resulted in R2's death. The report documents that R2 was found lying prone on the floor of R2's room upon first observation of the ME. […]

  • Immediate jeopardy, isolatedF744May 1, 2024

    Based on interview and record review the Facility did not provide appropriate treatment and services for 1 (R1) of 1 resident with a diagnosis of dementia with behavioral symptoms to allow them to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. R1 has a diagnosis of Alzheimer's Disease and dementia. The December 2023, January 2024, February 2024, & March 2024 MAR (medication administration record) for daily behavior monitoring per shift does not document any behavior. On 4/4/24 R1's behaviors began & escalated. […]

  • Immediate jeopardy, isolatedF686Apr 22, 2021

    Based on interview and record review, the Facility did not provide the necessary care and services to prevent development of pressure injuries and promote healing of pressure injuries for 1 (R12) of 2 sampled Residents. R12 had a history of [MEDICAL RECORD OR PHYSICIAN ORDER] . On 3/16/21 wounds were identified on R12 by a Licensed Practical Nurse (LPN) who found bruising on her back, an opened blister and a blister on her right anterior ankle. There was no RN assessment of the wounds, no measurements, and no updates to the resident's care plan. There was a message left for the MD but no documentation of the MD being notified. A treatment was not put in place until 3/19/21. […]

  • Immediate jeopardy, isolatedF692Apr 22, 2021

    Based on record review and interview, the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight and desirable body weight range, and failed to maintain proper parameters of hydration, such as electrolyte balance, for 1 (R12) of 2 residents reviewed for nutritional status. On 3/16/20 R12 was discharged from another facility. Her weight on discharge was 154 lbs. On admission to this facility her weight was recorded as 156 lbs. From March through November 2020 this facility recorded her weight each month in the 155-158 lb. range. On 12/24/20 the resident was weighed at 107 lbs. […]

Read 42 findings in full →The most serious and the most recent: 42 of 176 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 25, 2026Complaint1 finding
  • Jul 24, 2025Standard and complaint7 findings
  • Jul 1, 2025Complaint1 finding
  • Mar 19, 2025Complaint6 findings · 1 harm
  • May 1, 2024Complaint5 findings · 2 harm
  • Apr 4, 2024Standard and complaint5 findings
  • Jan 6, 2024Complaint2 findings
  • Aug 31, 2023Complaint2 findings
Show the 34 earlier surveys
  • Jan 17, 2023Standard and complaint10 findings
  • Apr 27, 2022Complaint1 finding
  • Dec 13, 2021Standard and complaint6 findings
  • Oct 20, 2021Complaint2 findings
  • Sep 20, 2021Complaint3 findings
  • Aug 17, 2021Complaint3 findings · 1 harm
  • Jul 15, 2021Complaint5 findings
  • Apr 22, 2021Complaint2 findings · 2 harm
  • Mar 17, 2021Complaint3 findings · 1 harm
  • Feb 11, 2021Complaint3 findings · 3 harm
  • Dec 10, 2020Complaint4 findings
  • Oct 27, 2020Complaint1 finding
  • Aug 18, 2020Complaint1 finding
  • May 1, 2020Infection control1 finding
  • Feb 21, 2020Complaint2 findings
  • Nov 4, 2019Standard4 findings
  • Aug 30, 2018Standard18 findings · 3 harm
  • Jun 19, 2017Standard and complaint4 findings
  • Jul 19, 2016Complaint7 findings · 1 harm
  • May 4, 2016Complaint1 finding · 1 harm
  • Mar 31, 2016Standard and complaint3 findings
  • Jan 20, 2016Complaint1 finding
  • Nov 5, 2015Complaint5 findings
  • Jan 8, 2015Standard and complaint3 findings
  • Aug 11, 2014Complaint1 finding
  • Apr 9, 2014Complaint1 finding
  • Jun 11, 2013—1 finding
  • Sep 26, 2012—24 findings · 5 harm
  • Jul 11, 2012—2 findings · 1 harm
  • Jan 31, 2012—4 findings
  • Oct 17, 2011—4 findings
  • Jul 21, 2011—2 findings · 1 harm
  • Jun 13, 2011—7 findings · 2 harm
  • Aug 26, 2010—8 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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