Sterling Hills Rehabilitation and Healthcare Cente

In the surveyor’s words

From the most serious findings on record at Sterling Hills Rehabilitation and Healthcare Cente, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Oct 19, 2023

  Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for dietary services, in that: 1)The facility failed to ensure foods were processed and pureed under sanitary conditions. 2) The facility failed to ensure foods were stored in a manner to prevent contamination. 3) The facility failed to ensure foods were served at temperature above 135 degrees Fahrenheit. These failures could place residents at risk for food contamination and foodborne illness. […]

• No harm, potential for more than minimal, widespreadF812Aug 25, 2022

  Based on observation, interview and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for 3 of 3 staff (Dietary staff A and B and Dietary Manager), in that: 1)The facility failed to ensure Dietary staff (Dietary Manager and Dietary staff A) used sanitizers as directed and sanitizer levels were maintained according to manufacturer recommendations, 2) The facility failed to ensure Dietary staff (Dietary staff A) used good hygienic practices during dietary duties (handwashing/glove changes), 3) The facility failed to ensure foods and food contact equipment were protected from possible contamination during processing and service (Dietary Manager and Dietary staff A and B) These failures could place… […]

• No harm, potential for more than minimal, patternF585Dec 12, 2024

  Based on observation, interview and record review the facility failed to notify residents individually or through postings in prominent locations throughout the facility of the right to file grievances orally or in writing; the right to file grievances anonymously; the contact information of the grievance office with whom a grievance can be filed, that is, his or her name business address and business phone number, a reasonable expected time frame for completing the review of the grievance, and the contact information of independent entities with whom grievances may be filed, that is, the pertinent State agency, Quality Improvement Organization, State Survey Agency and State Long-Term Care Ombudsman program or protection and advocacy system for 20 of 20 confidential residents reviewed for… […]

• No harm, potential for more than minimal, patternF645Oct 19, 2023

  Based on interviews and record review, the facility failed to ensure all Pre-Admission Screening and Resident Review (PASRR) Level I residents with mental illness were provided with an accurate PASRR Level I for 3 of 24 residents (Residents #8, #35, and #59) reviewed for PASRR screening, in that: Residents #8, #35, and #59 did not have an accurate PASRR Level 1 assessments when they had a diagnosis of mental illness. These failures could place residents with an inaccurate PASRR Level 1 Evaluation and no PASRR Level 2 Evaluation at risk for not receiving care and services to meet their needs. The findings included: Resident #8: Record review of Resident #8's electronic face sheet dated 10/18/2023 revealed a [AGE] year-old female most recently admitted to the facility on [DATE]. […]

• No harm, potential for more than minimal, patternF880Oct 19, 2023

  Based on observation, interview and record review, the facility failed to maintain an infection control program designed to provide a safe, comfortable and sanitary environment to help prevent the development and transmission of diseases for 4 of 4 (Residents #19, #26, #59, and #171) and 5 of 7 (LVN A, CNA A, CNA C, CNA E, and CNA F) staff reviewed for infection control. 1. LVN A failed to wear gloves while checking the blood sugar for Resident #26 or perform hand hygiene after the procedure. 2. CNA A failed to perform hand hygiene between glove changes when providing incontinent care for Resident #19. 3. CNA C failed to perform hand hygiene between glove changes when providing incontinent care for Resident #171. 4. […]