Deficiency Index

Sterling Health Care and Rehab Center

Media, Pennsylvania · CCN 396083

35 surveys since 2010, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
128
Surveys
35
Harm or worse
8
Immediate jeopardyall corrected before survey
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file27/35

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
164
Ownership
For profit - Corporation
Chain
NATIONWIDE HEALTHCARE SERVICES
County
Delaware
Medicare-certified since
2002

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 173 for-profit facilities with 128 or more beds in Pennsylvania.

Last survey on record

Apr 27, 2026

196 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.513.39
Registered-nurse hours per resident day0.52—
Annual nurse turnover51.3%49.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$25,625 across 2 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K12.9%L—
Actual harmG25.9%H—I—
No harm, potential for more than minimalD2367.6%E720.6%F12.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 34 of the 128 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6102×

    Respond appropriately to all alleged violations.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Sterling Health Care and Rehab Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Oct 25, 2024

    Based on review of facility policy, clinical records, hospital records, facility investigative documentation, and staff interviews, it was determined the facility failed to provide an environment free from physical abuse and timely abuse reporting for one of 28 residents reviewed (Resident 78). The facility's failure to protect Resident 78 resulted in Resident 78 being sent to the hospital for facial bruising and a hematoma (collection of blood that pools outside of a blood vessel in an organ, tissue, or body space) to the forehead. The facility's failure to timely report the witnessed abuse continued to put Resident 78 and residents from two of four units at risk for further abuse when Employees E3 and E4 continued to provide care. […]

  • Actual harm, isolatedF689Oct 25, 2024

    Based on review of facility policy, clinical record, facility investigation documentation, and staff interviews, it was determined the facility failed to ensure that residents received adequate supervision and assistance to prevent accidents, which resulted in a laceration to the forehead requiring 10 staples to close, for one of seven residents reviewed (Resident 97). Findings Include: Review of Resident 97's clinical record revealed diagnoses including but not limited to; Unspecified Dementia (neurodegenerative disease effecting memory, thinking, and social abilities), lack of coordination, Abnormal posture, muscle weakness, Anxiety disorder, and Intervertebral Disc Degeneration lumbar region (cartilage between the vertebrae begins to deteriorate). […]

  • Actual harm, isolatedF686Dec 30, 2022

    Based on facility policy, clinical record review, and staff interviews, it was determined the facility failed to monitor the skin of residents at risk for skin impairment causing actual harm by discovering a pressure ulcer at an advanced stage for one of eight residents reviewed (Resident 81). Findings include: Review of the facility's policy and procedure titled Prevention of Pressure Injuries, revised in April 2020, revealed to inspect the skin daily when performing or assisting with personal care or ADLs (Activities of Daily Living). Identify any signs of developing pressure injuries. For darkly pigmented skin, inspect for changes in skin tone, temperature, and consistency. […]

  • No harm, potential for more than minimal, widespreadF812Oct 25, 2024

    Based on observations and staff interviews, it was determined that the facility failed to maintain safe and sanitary conditions in the kitchen area. Findings include: Observation during a tour of the kitchen was conducted on October 22, 2024, at 10:00 a.m., in the presence of the Dining Director Employee E8. Observation during the tour revealed a black colored substance on the ceiling with peeling white paint above the sink by the dishwasher machine area. Further observation also revealed that the vent right above the dishwasher had a moderate amount of black lint covering the edges of the vent. Interview with Employee E8 conducted on October 22, 2024, at 10:15 a.m., revealed maintenance took care of the ceiling a few months ago. […]

  • No harm, potential for more than minimal, patternF755Feb 8, 2024

    Based on clinical record review and staff interview it was determined that the facility failed to ensure that the pharmacy provided medications timely for two of three residents reviewed (Resident R1 and R2). Findings include: Review of Resident R1's clinical record revealed Resident R1 was admitted [DATE], with diagnoses of but not limited to Hematuria (blood in the urine), acute angle-closure Glaucoma (condition that causes pressure to go up quickly in the eye and block the drainage system), CVA (cerebral vascular accident - stroke), hypertension (high blood pressure), and Depression. […]

Read 26 findings in full →The most serious and the most recent: 26 of 128 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 27, 2026Complaint1 finding
  • Dec 3, 2025Complaint1 finding
  • Oct 25, 2024Standard9 findings · 2 harm
  • Aug 21, 2024Complaint1 finding
  • Feb 8, 2024Complaint1 finding
  • Jan 23, 2024Complaint1 finding
  • Oct 27, 2023Standard7 findings
  • Dec 30, 2022Standard13 findings · 1 harm
Show the 27 earlier surveys
  • Nov 1, 2021Standard6 findings
  • Nov 20, 2020Infection control1 finding
  • Jan 15, 2020Standard5 findings
  • Feb 15, 2019Standard6 findings · 1 harm
  • Apr 10, 2018Complaint1 finding
  • Dec 11, 2017Standard5 findings · 2 harm
  • Jan 24, 2017Standard8 findings
  • Nov 30, 2016Complaint2 findings
  • Sep 14, 2016Complaint1 finding
  • May 25, 2016Complaint1 finding · 1 harm
  • Feb 29, 2016Standard4 findings
  • Oct 16, 2015Complaint4 findings
  • Jan 15, 2015Complaint2 findings
  • Dec 12, 2014Standard and complaint11 findings
  • Aug 14, 2014Complaint3 findings
  • Jan 17, 2014—8 findings
  • Oct 1, 2013—1 finding
  • Apr 9, 2013—3 findings · 1 harm
  • Feb 4, 2013—7 findings
  • Jul 17, 2012—1 finding
  • Jan 30, 2012—1 finding
  • Dec 23, 2011—5 findings
  • Oct 19, 2011—2 findings
  • Jan 28, 2011—1 finding
  • Dec 1, 2010—1 finding
  • Oct 21, 2010—3 findings
  • Sep 24, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction