St Joseph Chateau

In the surveyor’s words

From the most serious findings on record at St Joseph Chateau, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF562Dec 19, 2023

  Based on interviews, the facility failed to provide resident representatives and health care professionals access to residents when the facility failed to have continuous phone service available in the facility from 11/24/23 to 12/10/23. This effected two reaidents, when resident #4 was unable to make a phone call to family and when health care professionals were unable to speak to the facility's nursing staff regarding resident #1's care in the emergency room when phones were unanswered by the facility. The facility census was 63. […]

• No harm, potential for more than minimal, widespreadF567Dec 21, 2022

  Based on interviews and record review, the facility operator failed to ensure that residents had access to their funds. This affected three of three sampled resident's (Resident's #1, #2, #3, #4, and #5). Residents #1, #2, #3, and #4 were not able to purchase Christmas gifts for his/her family in a timely manner. Resident #5 was not able to make vending machine purchases. The facility census was 56. Review of the resident funds policy dated 9/1/21 showed: - The facility will maintain a resident's personal funds that do not exceed $100 in a non-interest bearing account, interest bearing account or petty cash. […]

• No harm, potential for more than minimal, widespreadF574Apr 29, 2022

  Based on observation and interview, the facility failed to ensure residents knew were to find the name and phone number of the local ombudsman. The facility census was 62. Observation on all days of the survey, 4/24/22 through 4/29/22, showed a black picture frame hanging on the wall outside the administrator's office with what looked like a piece of typing paper and OMBUDSMAN typed on it along with two phone numbers. The sign did not include the name of the local Ombudsman or the address of the office. During a group meeting on 4/25/22 at 10:04 A.M., 21 residents present said they did not know the name of the local local Ombudsman. During an interview on 4/28/22 at 9:58 A.M., the Administrator said the local Ombudsman has not been here since the last one left employment. […]

• No harm, potential for more than minimal, widespreadF812Apr 29, 2022

  Based on observation, record review and interview, the facility failed to store food in a sanitary manner and failed to maintain the kitchen in a sanitary manner. This had the potential to affect all residents in the facility. The facility census was 62. Review of the facility's Food Storage: Dry Goods policy, dated 9/2017, showed: -All dry good will be appropriately stored in accordance with the Food and Drug Administration (FDA) Food Code. -All items will be stored on shelves at lease 6 inches above the floor. -Foods stored on moveable racks or dollies may be stored at less than 6 inches from the floor. -Items will not be stored within 18 inches of a sprinkler unit. […]

• No harm, potential for more than minimal, patternF584Aug 27, 2024

  Based on observation, record review and interviews, the facility failed to ensure they maintained a safe, clean, comfortable environment for the residents when staff failed to keep all areas of the facility clean and in good repair and did not act on recommendations of the pest control contractor to maintain areas of the building to prevent rodents. The facility census was 43. Review of the facility's Pest Control Program policy, dated 9/1/22, included; it is the policy of this facility to maintain an effective pest control program that eradicates and contains common household pests and rodents (e.g., bed bugs, lice, roaches, ants, mosquitos, flies, mice and rats). […]