Deficiency Index

St Francis Healthcare Center

Hayward, California · CCN 555418

17 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
65
Surveys
17
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file12/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
62
Ownership
For profit - Limited Liability company
Chain
PACS GROUP
County
Alameda
Medicare-certified since
1990

CMS ratings

Overall
4
Health inspection
3
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

Apr 10, 2026

213 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.284.36
Registered-nurse hours per resident day0.90—
Annual nurse turnover52.9%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1361.9%E838.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 21 of the 65 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at St Francis Healthcare Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Jan 27, 2022

    Based on observation, interview, and record review, the facility failed to follow their policies and procedures to mitigate the spread of COVID-19 (a respiratory virus that can cause mild to serious respiratory illness) when resident room doors were left open in the COVID-19 positive wing with no physical barrier between COVID-19 positive and COVID-19 negative residents and when an employee did not wear personal protective equipment (PPE, equipment worn to minimize exposure to hazards) before entering a room requiring transmission-based precautions (infection-control precautions in health care). These deficient practices had the potential to spread infection among residents and for Residents 3, 16, 48, 50, 51, 71, 72, 77, 80, 85, 96, 98. 99. […]

  • No harm, potential for more than minimal, patternF609Apr 10, 2026

    Cross Reference F607, F610 Based on interview and record review, the facility failed to report allegations of abuse involving one of 18 sampled residents (Resident 27) to the appropriate agencies including the California Department of Public Health (CDPH), within the required timeframe. This failure to report allegations of abuse placed Resident 27 at risk of further abuse. A review of Resident 27's Face Sheet (information containing contact details, brief medical history at-a-glance) indicated Resident 27 was admitted to the facility on [DATE] with diagnoses which hemiplegia and hemiparesis due to a stroke (hemiplegia means paralysis on one side of the body and hemiparesis means weakness in one side of the body).Resident 27's Minimum Data Set (MDS, a standardized assessment tool) dated… […]

  • No harm, potential for more than minimal, patternF610Apr 10, 2026

    Based on interview and record review, the facility did not report Resident 27's alleged abuse investigation results to the State Agency.This failure placed Resident 27 at risk for further harm and abuse.A review of Resident 27's Face Sheet (information containing contact details, brief medical history at-a-glance) indicated Resident 27 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis due to a stroke (hemiplegia means paralysis on one side of the body and hemiparesis means weakness in one side of the body).During a review of Resident 27's Minimum Data Set (MDS, a standardized assessment tool), dated 3/20/26, it indicated that Resident 27 had a Brief Interview for Mental Status (BIMS, an assessment tool for cognition) score of 8, reflective of… […]

  • No harm, potential for more than minimal, patternF755Apr 10, 2026

    Based on observation, interview, and record review, for three of 18 sampled residents (Residents 37, 3 and 6), the facility failed to ensure pharmaceutical services were provided when ordered medications were not available for administration.1. For Resident 37, the physician-ordered as-needed pain medication was not available for administration. This resulted in Resident 37's inadequate pain management.2. Resident 3's physician-ordered Namenda tablet 10 mg (Memantine HCl - indicated for the treatment of moderate to severe dementia of the Alzheimer's type) was not available for administration. This failure had the potential to result in decreased therapeutic benefit and decline in overall functioning.3. […]

  • No harm, potential for more than minimal, patternF759Apr 10, 2026

    Based on observations, interviews, and record review, the facility failed to ensure that medication error rate was below 5%. There were four errors out of 31 medication pass observations which resulted in 12.9% error rate. 1. Resident 6's Resident 6's physician-ordered Ipratropium-Albuterol Solution (medication used to help control the symptoms of lung diseases) was not available for administration. Resident 6's Minoxidil (medication used to treat high blood pressure) oral tablet was not administered. Resident 6's Hydralazine (medication used to treat high blood pressure) oral tablet was not administered. These failures had the potential to affect Resident 6's health and safety due to worsening of respiratory illness and high blood pressure.2. […]

Read 20 findings in full →The most serious and the most recent: 20 of 65 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 10, 2026Standard and complaint13 findings
  • Jul 24, 2025Standard4 findings
  • Aug 26, 2024Complaint2 findings
  • Mar 22, 2024Standard2 findings
  • Mar 18, 2024Complaint1 finding
  • Nov 14, 2023Complaint2 findings
  • Jan 27, 2022Standard5 findings
  • Dec 30, 2020Infection control1 finding
Show the 9 earlier surveys
  • Mar 28, 2019Standard4 findings
  • Feb 7, 2018Standard4 findings
  • Feb 16, 2017Standard1 finding
  • Feb 17, 2016Complaint2 findings
  • Jan 29, 2016Standard4 findings
  • Nov 21, 2014Standard and complaint7 findings
  • Sep 19, 2013—4 findings
  • Jun 15, 2012—6 findings
  • Apr 27, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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