Deficiency Index

Skyland Terrace and Rehabilitation

Waynesville, North Carolina · CCN 345411

21 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
99
Surveys
21
Harm or worse
10
Immediate jeopardy
6
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file17/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Corporation
Chain
Independent
County
Haywood · rural
Medicare-certified since
1992

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Feb 19, 2026

263 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.393.42
Registered-nurse hours per resident day0.65—
Annual nurse turnover53.3%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,512 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG17.7%H—I—
No harm, potential for more than minimalD969.2%E323.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 13 of the 99 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6021×

    Protect each resident from the wrongful use of the resident's belongings or money.

  • F6411×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Skyland Terrace and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF745Dec 6, 2024

    Based on record review, observations, and resident, staff, Physician, Nurse Practitioner (NP), Physician Assistant (PA) and neurology office Scheduler interviews the facility failed to ensure a neurology appointment was scheduled for a resident (Resident #14). The Physician ordered a neurology referral for Resident #14 first on 8/23/24 for evaluation of her tremors. A second neurology consult was ordered by the NP on 11/5/24 again for evaluation of her tremors. Resident #14 had tremors to her upper and lower extremities, including her hands and feet. Resident #14 reported her tremors had worsened, were unmanageable, made her feel awful, and like she could not do anything. […]

  • Actual harm, isolatedF689Dec 16, 2021

    Based on medical record review, resident and staff interviews, the facility failed to provide 2 staff members when using a sit-to-stand mechanical lift for 1 of 2 residents (Resident #21) as per the care plan which resulted in a fall with fractures of the distal tibia (shin bone) and fibula (calf bone) with displacement. The findings included: Resident #21 was admitted to the facility on [DATE] with diagnoses that included muscle weakness, charcot's joint of the right ankle and foot (a complication which affects the bones, joints, and soft tissues of the foot and ankle causing the bones to become weak and break, or the joints to dislocate), type 2 diabetes, and lumbago with sciatica (pain that radiates along the sciatic nerve which runs down one or both legs from the lower back). […]

  • No harm, potential for more than minimal, widespreadF880Dec 16, 2021

    Based on observations and staff interviews the facility failed to implement a Legionella prevention program that could have affected 55 of 55 residents. The facility also failed to have hand sanitizer or a functioning hand washing station available in 1 of 2 laundry rooms that could have affected 43 of 55 residents reviewed for infection control. 1. Review of the Emergency Preparedness workbook with the Administrator on 12/16/21 at 11:27 AM revealed no information on water safety management for Legionella. He explained he would speak with the Director of Maintenance to acquire about the information. The water safety plan workbook for Legionella dated 09/23/2018 was reviewed. There were no updated facility risk assessments or monitoring logs since 2018. […]

  • No harm, potential for more than minimal, patternF756Jul 14, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and Medical Director (MD), the Consultant Pharmacist failed to identify drug irregularities and provide recommendations for 2 of 7 residents reviewed for unnecessary medications (Residents #24 and Resident #38). The findings included: 1.Resident #24 was admitted to the facility on [DATE] with diagnoses that included hyperlipidemia. Review of the medical record for Resident #24 revealed a lipid panel had not been completed since she was admitted to the facility on [DATE]. Review of the physician orders dated 11/12/21 revealed an order for Resident #24 to receive 1 tablet of atorvastatin 20 milligrams (mg) by mouth once daily at bedtime for hyperlipidemia. […]

  • No harm, potential for more than minimal, patternF760Jul 14, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and the Medical Director (MD), the facility failed to prevent a significant medication error when nurses failed to follow physician's perimeter setting as ordered during insulin administration. As a result, Resident #24 received 2 doses of unnecessary Novolog insulin within 1 day, and Resident #38 had received 34 doses of unnecessary Novolog insulin in June 2023, 13 doses of unnecessary Novolog insulin in July 2023. […]

Read 28 findings in full →The most serious and the most recent: 28 of 99 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 19, 2026Standard3 findings
  • Apr 30, 2025Complaint1 finding
  • Dec 6, 2024Standard and complaint4 findings · 1 harm
  • Jul 14, 2023Standard5 findings
  • Dec 16, 2021Standard and complaint6 findings · 1 harm
  • Oct 17, 2019Complaint2 findings
  • Jul 30, 2019Complaint1 finding · 1 harm
  • Mar 13, 2019Complaint1 finding
Show the 13 earlier surveys
  • Jan 17, 2019Standard1 finding
  • Aug 8, 2018Complaint1 finding
  • Dec 7, 2017Standard1 finding
  • Jul 21, 2017Complaint3 findings
  • Oct 27, 2016Standard and complaint26 findings
  • Mar 24, 2016Complaint13 findings · 7 harm
  • Dec 4, 2015Standard and complaint12 findings
  • Feb 27, 2015Standard and complaint8 findings
  • Jun 17, 2013—1 finding
  • Mar 8, 2013Complaint3 findings
  • Aug 9, 2012—2 findings
  • Jan 18, 2012Complaint2 findings
  • Jul 28, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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