Signature Healthcare of Elizabethton Rehab & Welln

In the surveyor’s words

From the most serious findings on record at Signature Healthcare of Elizabethton Rehab & Welln, in the surveyor’s own words.

• No harm, potential for more than minimal, isolatedF600Jul 29, 2026

  Based on facility policy review, medical record review, text message review, and interviews, the facility failed to protect the resident's right to be free from abuse for 1 resident (Resident #32) of 24 residents reviewed for abuse. The findings include: Review of the facility policy titled, Abuse, Neglect, and Misappropriation of Property, revised on 9/15/2023, revealed .it is the organization's intention to prevent the occurrence of abuse .the organization will include prevention, identification, protection to provide protection for the health, welfare, and rights of each resident residing in the facility .Mental abuse .includes but not limited to humiliation, or any other statements or behaviors that a reasonable person would consider to be humiliating, demeaning .verbal abuse . […]

• No harm, potential for more than minimal, isolatedF609Jul 29, 2026

  Based on facility policy review, medical record review, text message review, and interviews, the facility failed to report an allegation of abuse to the appropriate state agencies for 1 resident (Resident #32) of 24 residents reviewed for abuse. The findings include: Review of the facility policy titled, Abuse, Neglect and Misappropriation of Property, revised 9/15/2023, revealed .It is the orgnaization's intention .to assure that alleged violations of federal or State laws which involve abuse .are .reported immediately to the Facility Administrator, the State Survey Agency, and other appropriate State and local agencies in accordance with Federal and State law .The Facility Administrator is responsible for reporting all investigations' results to applicable State agencies .Mental abuse… […]

• No harm, potential for more than minimal, isolatedF610Jul 29, 2026

  Based on facility policy review, medical record review, text message review, staff assignment sheets, staff time sheets, and interviews, the facility failed to investigate an allegation of abuse for 1 resident (Resident #32) of 24 residents reviewed for abuse.The findings include: Review of the facility policy titled, Abuse, Neglect, and Misappropriation of Property, revised on 9/15/2023, revealed .It is the organization's intention to prevent .abuse .The organization will include .investigation .to provide protection for the health, welfare, and rights of each resident .the Facility Administrator, or he or her designee, will conduct a reasonable investigation of each such alleged violation .Mental abuse .Include, but is not limited to, humiliation .or any other statements or behavior that… […]

• No harm, potential for more than minimal, isolatedF656Jul 29, 2026

  Based on facility policy review, medical record review, and interviews, the facility failed to develop a person-centered care plan related to specific Post Traumatic Stress Disorder (PTSD) triggers for 1 resident (Resident #51) of 1 resident reviewed for PTSD.The findings include: Review of the facility policy titled, Behavioral Health, last revised 9/15/2023, revealed .It is the organization's intent to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care .Post-traumatic stress disorder occurs in some individuals who have encountered a shocking, scary, or dangerous situation .GUIDELINES .Person-centered approaches will be… […]

• No harm, potential for more than minimal, isolatedF880May 7, 2025

  Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure proper infection control practices related to hand hygiene were followed by 1 staff member during meal service and failed to offer hand hygiene assistance to 1 resident (Resident #48) of 10 residents observed during meal tray distribution on 1 of 3 hallways. The findings include: Review of the facility's policy titled, Infection Control, revised 1/31/2025, revealed .facility infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections . […]