NHC Healthcare, Kingsport

In the surveyor’s words

From the most serious findings on record at NHC Healthcare, Kingsport, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Sep 7, 2023

  Based on facility policy review, observations and interview, the facility failed to maintain a sanitary kitchen environment by storing expired food items and failing to safely store 1 bag of food with the potential to affect all 69 residents. The findings include: Review of the facility's policy titled, Safety & Sanitation Best Practice Guidelines, dated ,d+[DATE], showed .Refrigerated Food Storage Guide .Food .Commercially prepared .egg .covered securely; date when opened and with use by date .Food .Cheese .Milk .Storage Time .Manufacturer's expiration date . […]

• No harm, potential for more than minimal, isolatedF657May 28, 2026

  Based on facility policy review, medical record review, observation, and interviews, the facility failed to revise the comprehensive care plan to include alterations in skin integrity for 2 residents (Resident #40 and #64) of 19 residents reviewed. The Findings include: Review of the facility's policy titled, Patient Care Policies dated 3/2026, revealed .incorporating the physicians plan of care (orders) into the care plan . Review of the medical record revealed Resident #40 was admitted to the facility on [DATE] with diagnoses including Fracture of Left Femur, Pressure Ulcer of Right Buttocks Stage 2, and Anxiety. […]

• No harm, potential for more than minimal, isolatedF695May 28, 2026

  Based on medical record review, observations, and interviews, the facility failed to obtain a physician's order for the administration of supplemental oxygen for 1 resident (Resident #11) of 22 residents observed for oxygen use. The findings include: Review of the medical record revealed Resident #11 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Hypertensive Heart and Chronic Kidney Disease with Heart Failure, Chronic Systolic Congestive Heart Failure, Chronic Kidney Disease Stage 3A, and Cardiomyopathy. […]