Shreveport Manor Skilled Nursing & Rehabilitation

In the surveyor’s words

From the most serious findings on record at Shreveport Manor Skilled Nursing & Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF730Jul 1, 2026

  Based on record review and interview the facility failed to ensure a performance review was completed at least once every 12 months for 1 (S4 CNA [Certified Nursing Assistant]) of 2 CNA personnel files reviewed. Findings: Review of S4 CNA's personnel file revealed a hire date of 09/16/2016. Further review of S4 CNA's personnel file failed to reveal an annual performance evaluation had been completed since 09/01/2024. During an interview on 06/30/2026 at 4:10 p.m., S5 HR (Human Resources) confirmed S4 CNA had not had an annual performance evaluation since 09/01/2024 and further reported an annual performance evaluation should have been done annually.

• No harm, potential for more than minimal, patternF558Aug 27, 2025

  Based on record review, observations, and interviews the facility failed to accommodate the needs of 2 (#37 and #48) of 4 (#6, #37, #48, and #78) residents reviewed for environment. The facility failed to ensure the residents' call lights remained in reach. Findings:Review of Resident Call Light System revised 06/2023 revealed:PurposeThe purpose of this procedure is to respond to the resident's requests and needs.Policy implementationA call light system (audible and visual) is in place and operative in the facility. This system allows individual residents to access a system that notifies nursing that the resident has a need. Residents can communicate with the Nurse's Station from their room and/or bathing and toileting facilities.General Guidelines3. […]

• No harm, potential for more than minimal, patternF568Aug 27, 2025

  Based on record reviews and interview the facility failed to ensure quarterly statements for residents' personal funds entrusted to the facility were provided for 1 (#41) of 1 resident reviewed for personal funds. The facility failed to provide quarterly statements to Resident #41. Findings: Review of admission packet documents provided to residents revealed a Resident Funds Letter which included:Dear Resident:Our facility provides each resident with an opportunity to deposit his/her personal funds into a resident's trust fund account.Should you elect to deposit funds into the resident's trust fund: .You or your legal representative will receive a confidential quarterly statement of funds. Review of Resident #41's medical record revealed Resident #41 was admitted to the facility on [DATE]. […]

• No harm, potential for more than minimal, patternF689Aug 27, 2025

  Based on record reviews, observations and interviews the facility failed to ensure a resident that was cognitively impaired and at risk for falls had an environment free of accidents hazards for 1 (#48) of 2 (#31, #48) residents reviewed for accidents. Findings: Review of facility's Managing Falls and Fall Risk policy (Revised November 14, 2024) revealed:Policy StatementBased on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling. […]

• No harm, potential for more than minimal, patternF690Aug 27, 2025

  Based on record review, observations and interviews the facility failed to provide appropriate infection control practices for 1(#37) of 1 resident reviewed for urinary catheter/ UTI (Urinary Tract Infection). The facility failed to ensure a resident with a supra pubic catheter received the appropriate care and services to prevent urinary tract infections by failing to ensure (1) the suprapubic catheter was properly secured in a manner to promote drainage and (2) the catheter tubing and bag did not come in contact with the floor. […]