Deficiency Index

Shalom Gardens Health & Rehabilitation

Richmond, Virginia · CCN 495291

17 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
126
Surveys
17
Harm or worse
7
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
101
Ownership
For profit - Corporation
Chain
HILL VALLEY HEALTHCARE
County
Henrico
Medicare-certified since
1995

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.

Last survey on record

May 6, 2026

187 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.723.30
Registered-nurse hours per resident day0.56—
Annual nurse turnover65.8%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$39,555 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.1%K—L—
Actual harmG12.0%H—I—
No harm, potential for more than minimalD3673.5%E1020.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 49 of the 126 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5652×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at Shalom Gardens Health & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678May 6, 2026

    Based on staff interview, facility document review and clinical record review, the facility staff failed to provide basic life support measures to include initiation of cardiopulmonary resuscitation (CPR) in accordance with the resident's wishes/advance directives for one of twenty-four residents in the survey sample (Resident #1). Resident #1, with physician orders for a full code status requiring CPR in case of cardiac/respiratory arrest, had no immediate assessment, basic life saving measures, or CPR efforts initiated, when the resident was found unresponsive and without pulse/respirations, resulting in the resident being pronounced deceased . […]

  • Immediate jeopardy, isolatedF725May 6, 2026

    Based on staff interview, facility document review and clinical record review, the facility staff failed to provide sufficient nursing staff for assessment/monitoring of one of twenty-four residents in the survey sample (Resident #1). With no nurse assigned, Resident #1 had no assessment or administration of medications/treatments on the morning [DATE]. Resident #1 was found unresponsive on [DATE] at 12:30 p.m. without pulse or respirations and was pronounced deceased without initiation of required CPR (cardio-pulmonary resuscitation). This resulted in the identification of immediate jeopardy.The findings include:Staffing schedules documented no nurse assigned to care for Resident #1 on [DATE] during the day shift (7:00 a.m. to 3:00 p.m.). […]

  • Actual harm, isolatedF684Nov 5, 2024

    Based on observations, medical records review, and staff interviews, the facility failed to ensure one of five residents (Resident #3) received emergency treatment and care in accordance with professional standards of practice. The findings include: Resident #3 was admitted to the facility on [DATE] with a diagnosis of diabetes, cerebral infractions (stroke), dysphagia (difficulty swallowing), Muscle and Facial Weakness, Transient Cerebral Ischemic Attack, DNR, Contracture of Muscles (Right Upper Arm), and Hemiplegia and Hemiparesis following Cerebral Infarction Affecting the Right Dominant Side. […]

  • Actual harm, isolatedF686Dec 16, 2021

    Based on observations, staff interviews, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed to prevent pressure wounds resulting in harm for one Resident (Resident #1) in a sample size of 3 Residents. For Resident #1, the facility staff failed to provide interventions to prevent the worsening of pressure wounds resulting in an avoidable stage 4 sacral wound and unstageable pressure wounds of bilateral heels. The Resident was hospitalized for infected pressure wounds. This is harm. The findings included: On 12/14/2021 at approximately 11:00 A.M., Registered Nurse B (RN B) and this surveyor observed Resident #1 in her room with the head of the bed elevated approximately 60 degrees. […]

  • No harm, potential for more than minimal, patternF657May 6, 2026

    Based on clinical record reviews, observations, staff interviews, and facility documentation the facility staff failed to review and revise the comprehensive person centered care plans for three residents, Resident #15 (R15), Resident # 23 (R23), and Resident #24 (R24) out of a survey sample of 24 residents. The findings included:1. Facility staff failed to implement fall interventions and precautions after R15 had a fall.On 5/5/26, a clinical record review was conducted. During the review, R15's care plan was reviewed. The care plan had a concave mattress as the intervention for R15's fall on 3/9/26 and was the only intervention for that fall.On 5/5/26 at 2:00 pm, an observation was made of R15's bed and he did not have a concave mattress on his bed. […]

Read 22 findings in full →The most serious and the most recent: 22 of 126 on record.

Every survey on record

FindingsAt actual harm or above

  • May 6, 2026Complaint8 findings · 2 harm
  • Nov 5, 2024Complaint1 finding · 1 harm
  • Jun 28, 2024Standard5 findings
  • Sep 14, 2023Complaint1 finding
  • Dec 16, 2021Complaint3 findings · 1 harm
  • Jul 22, 2021Standard and complaint12 findings
  • Feb 20, 2020Complaint1 finding
  • Mar 14, 2019Standard and complaint23 findings
Show the 9 earlier surveys
  • Jan 19, 2018Standard7 findings · 1 harm
  • Feb 1, 2017Standard8 findings
  • Jan 13, 2016Standard and complaint7 findings
  • Feb 5, 2015Standard and complaint3 findings
  • Dec 4, 2014Standard and complaint17 findings · 1 harm
  • Oct 23, 2013Standard11 findings
  • Apr 12, 2013Complaint2 findings · 1 harm
  • Dec 13, 2012—10 findings
  • Oct 21, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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