Deficiency Index

Sante Of Surprise

Surprise, Arizona · CCN 035282

15 surveys since 2012. The first finding at harm level was recorded in 2020.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
39
Surveys
15
Harm or worse
1
Immediate jeopardy
0
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
70
Ownership
Non profit - Corporation
Chain
SANTE
County
Maricopa
Medicare-certified since
2011

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Jul 27, 2026

105 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.564.33
Registered-nurse hours per resident day1.12—
Annual nurse turnover41.8%44.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1090.9%E19.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 39 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6381×

    Assure that each resident’s assessment is updated at least once every 3 months.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at Sante Of Surprise, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF684May 28, 2026

    Based on clinical record review, interviews and facility policy review, the facility failed to ensure medications were administered according to physician instructions for two residents sampled out of five (#24 and #58). The deficient practice could result in medication errors that could harm residents. The universe was 62.Findings include:-Regarding Resident #58:Resident #58 was admitted to the facility on [DATE] with diagnoses that included: essential primary hypertension, type 2 diabetes mellitus, anxiety disorder, depression, pneumonia and muscle weakness.A care plan for resident #58 included for pain medication Oxycodone therapy related to chronic pain with a date of initiation of April 10, 2026. […]

  • No harm, potential for more than minimal, patternF885Jan 27, 2022

    Based on clinical record review, facility documentation, resident and resident family and staff interviews, and policy review, the facility failed to ensure that residents, including residents #251 and #37, and family/representatives (including resident #348 family) were notified that two residents had tested positive for COVID-19, within the required timeframe. The deficient practice could result in residents and their families/representatives not being aware of new COVID-19 cases in the facility and the actions implemented to reduce the risk of transmission. […]

  • No harm, potential for more than minimal, isolatedF580Jul 27, 2026

    Based on clinical record review, interviews, and the facility's policies and procedures, the facility failed to ensure that one resident's (#7) representative was notified of a change in condition. The sample size was three. The deficient practice could lead to the responsible party not being informed and not being able to participate in the resident's care. Findings include:Resident #7 was admitted to the facility on [DATE] with diagnoses that included radiculopathy in the lumbar region, chronic diastolic heart failure, and acute kidney failure.The discharge Minimum Data Set (MDS), dated [DATE], indicated that Resident #7 did not participate in a Brief Interview for Mental Status (BIMS). […]

  • No harm, potential for more than minimal, isolatedF761May 28, 2026

    Based on observation, interviews, and review of facility policy and procedure, the facility failed to ensure medications were locked in 1 medication cart while left unattended. The deficient practice could lead to unauthorized persons gaining access to medications.An observation conducted on May 26, 2026 at 8:38 A.M. of the facility hallway revealed that a medication cart labeled P2 was not locked. There was no staff observed at the medication cart. The Licensed Practical Nurse (LPN/Staff#29) returned to the cart a few minutes later and tried to push in the lock, but it did not push in. She then used her key and put it in the lock of the medication cart and the key moved but it did not lock the medication cart. […]

  • No harm, potential for more than minimal, isolatedF638Jul 3, 2024

    Based on clinical record review, the CMS (Centers for Medicare and Medicaid Services) system for MDS (Minimum Data Set) data, staff interviews, the Resident Assessment Instrument (RAI) 3.0 User's manual, and facility policy, the facility failed to ensure completion of a quarterly MDS assessments for one resident (#43) within the regulatory time frames. The deficient practice could lead to insufficient resident assessment and impact resident care. Findings Include: Resident #43 was admitted to the facility on [DATE] with the diagnosis that included unspecified fracture of shaft of right tibia, subsequent encounter for closed fracture with routine healing. The admission MDS (Minimum Data Set) for resident #43 revealed that it was completed on February 23, 2024. […]

Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 27, 2026Complaint1 finding
  • May 28, 2026Standard and complaint2 findings
  • Jul 3, 2024Standard and complaint7 findings
  • Feb 24, 2023Standard1 finding
  • Jan 27, 2022Standard5 findings
  • Jul 7, 2021Infection control1 finding
  • Dec 17, 2020Infection control1 finding
  • Oct 15, 2020Infection control1 finding
Show the 7 earlier surveys
  • Jun 12, 2020Complaint5 findings · 1 harm
  • Sep 19, 2019Standard4 findings
  • Aug 10, 2018Standard4 findings
  • Jul 8, 2016Standard and complaint1 finding
  • Sep 22, 2014Complaint1 finding
  • Jan 3, 2014—1 finding
  • Oct 26, 2012—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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