Deficiency Index

Sante of Mesa

Mesa, Arizona · CCN 035280

13 surveys since 2012. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
43
Surveys
13
Harm or worse
2
Immediate jeopardy
0
The record, 2012–2025
’12’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file7/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
70
Ownership
For profit - Limited Liability company
Chain
SANTE
County
Maricopa
Medicare-certified since
2011

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 15 for-profit facilities of 66–99 beds in Arizona.

Last survey on record

Sep 4, 2025

431 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.034.22
Registered-nurse hours per resident day1.14—
Annual nurse turnover36.0%45.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1191.7%E18.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 43 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5631×

    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Sante of Mesa, in the surveyor’s own words.

  • Actual harm, isolatedF600Oct 8, 2021

    Based on clinical record review, facility documents, staff interviews, personnel record review, the State Agency complaint database, review of Police and Medical Examiner documents, and policies and procedures, the facility failed to ensure that one resident (#318) was free from neglect, by failing to ensure the resident was not administered oral medications through an intravenous line. Resident #318 coded and expired. The deficient practice could result in residents not being provided the necessary services to prevent harm. Findings include: Resident #318 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the Admission Evaluation dated [DATE] revealed the resident arrived to the facility on [DATE] at 5:00 PM. […]

  • No harm, potential for more than minimal, patternF554Nov 10, 2022

    Based on clinical record reviews, observations, staff interviews, and policy and procedure, the facility failed to ensure medications were not left unattended for 4 residents (#214, #215, #216 and #264) who were not assessed for self-administration of medications. The sample size was 16. The deficient practice could result in residents unsafely administering medications. Findings include: -Resident #214 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, chronic obstructive pulmonary disease with (acute) lower respiratory infection, heart failure, hypertension and paroxysmal atrial fibrillation. During a medication administration observation conducted on November 8, 2022 at 7:39 A.M. […]

  • No harm, potential for more than minimal, patternF757Oct 8, 2021

    Based on clinical record review, staff interviews, and policy and procedures, the facility failed to ensure two residents (#46 and #54) was free from unnecessary medication. The sample size was 5. The deficient practice could result in residents receiving medications that may not be necessary. Findings include: -Resident #46 was admitted on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of the clinical record revealed a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of October 2021 MAR indicated [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, isolatedF684Sep 4, 2025

    Based on staff interviews, review of records and review of policies and procedures, the facility failed to ensure that services met professional standards of quality by failing to administer medications according to physician ordered parameters for one of five sampled residents (#4). The deficient practice could result in residents to receiving medications that did not meet the provider parameters. Resident #4 was admitted on [DATE] with diagnoses that included displaced trimalleolar fracture of right lower leg, contusion of lower back and pelvis, anxiety disorder, type 2 diabetes with chronic kidney disease, morbid obesity, and major depressive disorder.A care plan initiated on July 12, 2025 revealed the following areas of focus:Hypertension related to CHF (congestive heart failure) and… […]

  • No harm, potential for more than minimal, isolatedF563Jul 2, 2025

    The facility failed to ensure that one resident (# 634) was properly informed by not implementing a password protocol for visitation.Based on clinical record review, interviews, and facility documentation and facility documentation and policy, the facility failed to ensure that the facility implemented a password protocol to protect one resident (# 634) from harm. The sample size was four residents. This deficient practice could result in residents being further victimized. Findings include:Resident # 634 was admitted to the facility on [DATE] with diagnoses that included dementia, respiratory failure with hypoxia, atrial fibrillation, long term use of anticoagulants, anxiety, hypertensive heart disease with heart failure, and muscle weakness. […]

Read 21 findings in full →The most serious and the most recent: 21 of 43 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 4, 2025Standard1 finding
  • Jul 2, 2025Complaint1 finding
  • Sep 6, 2024Standard3 findings
  • Apr 17, 2024Complaint1 finding
  • Jan 31, 2024Complaint1 finding
  • Nov 10, 2022Standard5 findings
  • Jun 15, 2022Infection control1 finding
  • Oct 8, 2021Standard and complaint8 findings · 1 harm
Show the 5 earlier surveys
  • Mar 22, 2017Standard4 findings · 1 harm
  • Apr 21, 2016Complaint4 findings
  • Mar 16, 2016Standard4 findings
  • Aug 14, 2014Complaint4 findings
  • Jul 26, 2012—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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