Deficiency Index

Saint Ann Rehabilitation and Nursing Center

Dover, New Hampshire · CCN 305069

11 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
32
Surveys
11
Harm or worse
4
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/11

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
54
Ownership
Non profit - Corporation
Chain
CATHOLIC CHARITIES NEW HAMPSHIRE
County
Strafford
Medicare-certified since
1996

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=6, floor 20).

Last survey on record

Mar 18, 2026

236 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.254.01
Registered-nurse hours per resident day1.01—
Annual nurse turnover60.5%46.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD583.3%E116.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 32 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6051×

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  • F6581×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7611×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8121×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Saint Ann Rehabilitation and Nursing Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF812Mar 18, 2026

    Based on interview and record review, the facility failed to monitor the food's internal temperature to ensure food was safe for consumption on 17 of 30 days reviewed. Findings include: Review on 3/16/26 at approximately 8:30 a.m. of the Main Kitchen with Staff A (Culinary Services Director) revealed that the food temperature logs had missing food temperatures of items served for meals. The following dates and meals did not have food temperatures over the last 30 days:Breakfast: 3/16/26;Lunch: 2/24/26, 2/25/26, 3/5/26;Dinner: 2/16/26, 2/17/26, 2/18/26, 2/19/26, 2/23/26, 2/24/26, 2/25/26, 2/26/26, 2/28/26, 3/2/26, 3/3/26, 3/5/26, 3/6/26, 3/9/26, 3/10/26, 3/11/26.Interview on 3/16/26 at approximately 8:35 a.m. with Staff A confirmed the above findings. […]

  • No harm, potential for more than minimal, isolatedF605Mar 18, 2026

    Based on interview and record review, the facility failed to ensure that PRN (as needed) psychotropic medication orders were limited to 14 days for 1 of 5 residents reviewed for unnecessary medications of a final sample of 13 residents. (Resident identifier is #3.)Finding include:Review on 3/18/26 of Resident #3's physician's orders revealed that he/she had orders for PRN Clonazepam without a specified end date on 2/27/26. Interview on 3/18/26 at approximately 1:00 p.m. with Staff C (Director of Clinical Services) confirmed the above findings.Review on 3/18/26 of the facility's policy title Utilization and Documentation of Psychotropic Medications revealed: . […]

  • No harm, potential for more than minimal, isolatedF656Mar 18, 2026

    Based on interview and record review, the facility failed to develop a comprehensive care plan for 1 resident in a final sample of 12 residents. (Resident identifier is #4)Findings include:Review on 3/18/26 of Resident #4's diagnosis list revealed a diagnosis of Diabetes. Review of Resident #4's Medication Administration Record revealed that the Resident #4 was on insulin for management of his/her diabetes. Review of Resident #4's current care plan revealed that there were no interventions for diabetes. Interview on 3/18/26 at approximately 11:00 a.m. with Staff C (Director of Clinical Services) confirmed the above findings.

  • No harm, potential for more than minimal, isolatedF656Mar 7, 2024

    Based on record review and interview it was determined that the facility failed to develop a Comprehensive Care Plan for 2 of 5 residents reviewed for unnecessary medications in a final sample of 13 residents (Resident Identifiers #9 and #8). Findings include Resident #9 Review on 3/6/24 of Resident #9's medical record revealed that Resident #9 was receiving Effexor (antidepressant medication) ER (extended release). Further review of the medical record revealed that there was not a care plan developed to address the resident's depression or Effexor ER. Interview on 3/7/24 at 2:20 pm with Staff C (Director of Nursing) confirmed the above findings. […]

  • No harm, potential for more than minimal, isolatedF658Mar 7, 2024

    Based on observation and interview, it was determined that the facility failed to ensure that medications are administered following professional standards for 1 out of 33 medications observed during medication administration (Resident Identifier #23). Findings include: Standards: Review of Clinical Nursing Skills and Techniques, [NAME] A. [NAME] and [NAME], Mosby, 2018, 9th Edition, revealed the following: page 543 Administering Ophthalmic Medications .7a. Apply clean gloves. Observation on 3/7/24 at approximately 7:30 a.m. of Staff B (Licensed Practical Nurse) during medication administration revealed that Staff B administered eye drops into Resident #23's bilateral eyes without wearing gloves. Interview on 3/7/24 at approximately 7:30 a.m. […]

Read 24 findings in full →The most serious and the most recent: 24 of 32 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 18, 2026Standard3 findings
  • Mar 7, 2024Standard3 findings
  • Jun 19, 2019Complaint1 finding
  • Apr 6, 2018Standard2 findings
  • Feb 8, 2017Standard1 finding
  • Mar 24, 2016Standard and complaint4 findings
  • Jun 18, 2015Standard3 findings
  • May 30, 2014Standard2 findings
Show the 3 earlier surveys
  • May 31, 2013—3 findings
  • Sep 1, 2011—5 findings · 4 harm
  • Mar 11, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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