Rumford Community Home

In the surveyor’s words

From the most serious findings on record at Rumford Community Home, in the surveyor’s own words.

• Actual harm, isolatedF689May 14, 2025

  Based on record review, facility policies, review of a reportable incident form, and interviews the facility failed to ensure that a resident was free from injury when the facility staff failed to properly transfer a resident causing the resident to sustain a laceration on the nose and several lacerations with hematomas to the head for 1 of 13 residents requiring a mechanical lift for transfers. (Resident #1) Findings: On 5/5/25, The Division of Licensing and Certification received a facility Reportable Incident Form indicating that on 5/4/25 at 1:50 p.m. Resident #1 was being transferred out of bed to a Broda chair using a mechanical lift (hoyer). The legs of the hoyer lift were not opened and the hoyer lift fell over sideways while the resident was in the sling. […]

• No harm, potential for more than minimal, widespreadF835Aug 24, 2026

  Based on interviews and record review, the facility failed to ensure the facility was Administered in a manner that enabled residents to attain or maintain their highest practicable well-being when facility was aware of Certified Nurses' Aides provided pressure ulcer wound care. In addition, the facility failed to follow their Root Cause Analysis Action plan for when untrained CNA's provided CPR (Cardiopulmonary Resuscitation) to a resident. This has the ability to affect all 29 residents residing at the facility.Findings:1. On [DATE] the Division of Licensing and certification received an anonymous complaint stating a CNA was at the nurse's station on [DATE] discussing how he/she provided wound care on [DATE]. […]

• No harm, potential for more than minimal, widespreadF909Feb 10, 2025

  Based on interviews, the facility failed to conduct regular inspection of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for 32 of 32 beds. This has the potential to affect the safety of all residents. Finding: On 2/10/25 at 11:30 a.m., a surveyor asked the Administrator for the bed gap measurements and side rail gap measurement documentation. A surveyor received and reviewed the documentation with the Administrator and she confirmed that the bed gap measurements and side rail gap measurements had not been completed since February 2023. On 2/10/25 at 12:05 a.m., a surveyor and the Director of Ancillary Services reviewed the bed gap measurements and side rail gap measurement documentation. […]

• No harm, potential for more than minimal, widespreadF801Jun 14, 2021

  Based on interviews, the facility failed to ensure the Food Services Supervisor met the qualifications of a Certified Food Service Director. This has the potential to affect all the residents. Findings: On 6/14/2021 at 10:50 a.m., during an interview with the Administrator, she stated that the kitchen is supervised by the Ancillary Services Director and he does not have the qualifications of a Certified Food Service Director. At this time, the Administrator confirmed that the facility does not have a Certified Food Service Director.

• No harm, potential for more than minimal, widespreadF908Jun 14, 2021

  Based on observations and interviews, the facility failed to ensure that the domestic hot water system was maintained in good repair to provide safe, functional, comfortable, and consistent water temperatures to resident areas for 4 of 8 residents interviewed. This has the potential to affect all residents. Findings: 1. On 6/14/2021 at 9:10 a.m., the temperature of the sink hot water in resident Room 19 on the West Wing read 76 degrees Fahrenheit(F). At 9:30 a.m., 20 minutes after turning the faucet on, the hot water temperature was 85 degrees F and was cooling down. When asked about bathing and the hot water, Resident #1 stated, I like to take a bath in the tub but, there is no hot water off and on all the time. […]