Rogue Valley Manor
Medford, Oregon · CCN 385250
8 surveys since 2011, 2 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 32
- Surveys
- 8
- Harm or worse
- 2
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 68
- Ownership
- Non profit - Corporation
- Chain
- PACIFIC RETIREMENT SERVICES
- County
- Jackson
- Medicare-certified since
- 1995
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 5
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=19, floor 20).
Last survey on record
Apr 24, 2025
564 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 6.56 | 4.90 |
| Registered-nurse hours per resident day | 1.59 | — |
| Annual nurse turnover | 42.1% | 65.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1164.7% | E635.3% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6572×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F7582×
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5531×
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F5651×
Honor the resident's right to organize and participate in resident/family groups in the facility.
In the surveyor’s words
From the most serious findings on record at Rogue Valley Manor, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF812Apr 24, 2025
Based on observation, interview and record review the facility failed to ensure food was properly stored and discarded in a timely manner, kitchen staff wore appropriate hair and beard restraints, and equipment was sanitized for 1 of 1 kitchen. This placed residents at risk for cross-contamination and food-borne illnesses. Findings include: 1. On [DATE] at approximately 12:25 PM an observation of the walk-in cooler revealed the following outdated food items: hoisin sauce expired [DATE], cooked peppers expired [DATE], cooked rice expired [DATE], beef base opened with no remove by date, and shredded cheese expired [DATE]. On [DATE] at 8:20 AM Staff 20 (Cook) inspected the walk-in cooler and confirmed the out-dated items. 2. […]
- No harm, potential for more than minimal, patternF812Apr 5, 2024
Based on observation and interview it was determined the facility failed to ensure refrigerators were free of expired and/or unlabeled foods for 1 of 2 refrigerators reviewed for food safety and sanitation. This placed residents at risk for food-borne illness. Findings include: On [DATE] at 2:07 PM the following was observed in refrigerator number two: - cooked eggs in a clear container dated [DATE]. - cut strawberries in a disposable plastic container with no date. - 13 Thirster grape concentrate 100% grape juice containers marked, Best by [DATE]. On [DATE] at 2:17 PM Staff 10 (Dietary manager) confirmed the thirster, strawberries, and prepped eggs were not appropriately labeled or discarded.
- No harm, potential for more than minimal, patternF584Jan 27, 2023
Based on observation and interview it was determined the facility failed to provide a homelike dining experience for 1 of 2 dining rooms reviewed for dining. This placed residents at risk for a non-homelike environment. Findings include: On 1/24/23 at 10:43 AM Resident 24 stated she/he did not like to go to the assisted dining room for meals because the dining room was sad. On 1/24/23 at 12:20 PM lunch was observed in the assisted dining room. In the middle of the dining room there was a long table without linen, a centerpiece or decorations on it. The walls were bare except for a large projection screen on one wall with nothing projected on it. Multiple chairs were observed against the same wall. The plates were served on the trays. […]
- No harm, potential for more than minimal, patternF609Jan 27, 2023
Based on interview and record review it was determined the facility failed to report allegations of abuse and misappropriation of property for 3 of 3 sampled residents (#s 12, 129 and 130) reviewed for injuries of unknown origin and misappropriation of personal property. This placed residents at risk for abuse. Findings include: 1. A public Complaint was received on 12/21/21 which alleged there were at least two residents (#s 129 and 130) with missing narcotic medications. On 1/27/23 at 8:45 AM Staff 1 (Administrator) indicated the facility confirmed 63 tablets of narcotic medication were missing, 48 tablets of oxycodone for Resident 129 and 30 (1/2 tablets) of oxycodone for Resident 130. […]
- No harm, potential for more than minimal, patternF758Jan 27, 2023
Based on observation, interview and record review it was determined the facility failed to ensure residents were free of unnecessary psychotropic (affects brain activities) medications for 5 of 7 sampled residents (#s 12, 14, 16, 21 and 23) reviewed for hospice, medications and mood and behavior. This placed residents at risk for receiving unnecessary psychotropic medications. Findings include: 1. Resident 21 was readmitted to the facility in 2022 for end of life care and dementia. A Hospice Provider note dated 8/3/22 indicated prescribed psychotropic medication was required for more than 14 days for resident comfort in a hospice setting. The note further indicated Resident 21 required the medication on a PRN basis for optimal symptom management and safety. […]
Read 22 findings in full →The most serious and the most recent: 22 of 32 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 24, 2025Standard6 findings
- Apr 5, 2024Standard4 findings
- Jan 27, 2023Standard and complaint9 findings
- Jun 14, 2019Standard4 findings
- Jan 5, 2018Standard2 findings
- Sep 3, 2015Standard4 findings
- Nov 8, 2012—2 findings · 2 harm
- Nov 4, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction