Deficiency Index

Robinson Terrace

Stamford, New York · CCN 335236

21 surveys since 2011, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
78
Surveys
21
Harm or worse
10
Immediate jeopardy
9
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy9

Findings at the most serious level CMS records.

Beyond CMS’s monthly file18/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
UPSTATE SERVICES GROUP
County
Delaware · rural
Medicare-certified since
1967

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Feb 13, 2026

269 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.093.37
Registered-nurse hours per resident day0.43—
Annual nurse turnover50.5%47.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1168.8%E531.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 78 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6411×

    Ensure each resident receives an accurate assessment.

  • F6861×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at Robinson Terrace, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF761Feb 13, 2026

    Based on observation, record review, and interviews conducted during the recertification survey, the facility did not ensure drugs and biologicals were labeled and stored in accordance with professional standards of practice for three of three (3 of 3) medication carts and one of two (1 of 2) medication rooms reviewed. Specifically, (a.) Five (5) bottles of eye drops had no open and or expiration dates; (b.) Five (5) insulin pens had no open dates; (c.) Two (2) vial of insulin and two (2) insulin pens had no open and or expiration dates; (d.) One (1) insulin pen had two open dates; (e.) Two (2) inhalers had no open and or expiration dates; (f.) One (1) bottle of Tuberculin Purified Protein Derivative (a sterile mixture of antigens used in the Mantoux skin test to detect Mycobacterium… […]

  • No harm, potential for more than minimal, patternF584Mar 2, 2023

    Based on observation, interviews, and record review during the recertification survey dated 02/21/23 through 03/02/23, the facility did not ensure necessary housekeeping and maintenance services were provided to maintain a clean, sanitary, comfortable, and homelike environment for three (3) of 3 resident units and the Lobby. Specifically, wallpaper was ripped and curling at the seams and/or bubbling off the wall on the [NAME] Unit (Unit B), Courtyard Unit (Unit C), Mountainview Unit (Unit M), Lobby, and the corridor outside the Beauty Salon; walls were soiled with dirt and/or damaged with holes, scrapes or [NAME] marks, or had missing coving base on Unit B, Unit C and Unit M; on Unit C, the ceiling was peeling in the bathing suite and the kickplate on the outside wall of the nurse station… […]

  • No harm, potential for more than minimal, patternF812Mar 2, 2023

    Based on observation, record review, and interviews during the recertification survey dated 02/21/23 through 03/02/23, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety in the main kitchen and three (3) of 3 unit kitchenettes. Specifically, in the main kitchen, the automatic dishwashing machine final rinse was 171 degrees Fahrenheit (F) at 37 pounds per square inch water pressure (psi); the concentration of Quaternary Ammonium Compound (QAC) used in the sanitizing rinse sink was found to be zero (0) parts per million (ppm); food temperature thermometers were not in calibration; food and non-food contact surfaces were not clean and in good repair; and the bulk food containers were not labeled; in the… […]

  • No harm, potential for more than minimal, isolatedF609Feb 13, 2026

    Based on record review and interviews during a recertification and abbreviated survey, the facility did not ensure that alleged violations involving abuse, were reported immediately, but not later than two (2) hours after the allegation was made, if the events that caused the allegation involved abuse or resulted in serious bodily injury, to officials (including to the State Agency). Additionally, the facility did not ensure a report of the results of all investigations were submitted to the State Agency, within five (5) working days of the incident, in accordance with State law for one (1) (Resident #125) of four (4) residents reviewed for abuse. […]

  • No harm, potential for more than minimal, isolatedF656Feb 13, 2026

    Based on observation, record review, and interviews conducted during the recertification survey, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment for two (2) (Residents #s 4 and 14) of 23 residents reviewed for Care Plans. […]

Read 30 findings in full →The most serious and the most recent: 30 of 78 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 13, 2026Standard and complaint6 findings
  • Mar 2, 2023Standard3 findings
  • Nov 2, 2022Complaint2 findings
  • Jul 7, 2022Complaint1 finding
  • Dec 14, 2021Complaint1 finding
  • Jan 22, 2021Infection control1 finding
  • Oct 21, 2020Infection control1 finding
  • Oct 20, 2020Standard7 findings
Show the 13 earlier surveys
  • Jan 14, 2019Standard15 findings
  • Mar 3, 2017Standard5 findings
  • Jan 15, 2016Standard10 findings · 3 harm
  • Nov 21, 2014Standard4 findings
  • Apr 21, 2014Complaint1 finding
  • Nov 22, 2013—4 findings
  • Apr 29, 2013—1 finding
  • Nov 29, 2012—4 findings
  • Nov 13, 2012—4 findings · 3 harm
  • Sep 14, 2012—1 finding · 1 harm
  • Jul 25, 2012—2 findings
  • Feb 24, 2012—3 findings · 3 harm
  • Sep 30, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction