Riverside Village Healthcare Center

In the surveyor’s words

From the most serious findings on record at Riverside Village Healthcare Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jun 25, 2021

  Based on observations, interview and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety when: 1. Several various size of metal sheet pans were stacked and stored wet; 2. The ice machine was not cleaned and sanitized properly; 3. Thawing meats were in the reach-in refrigerator without label of pull out and used by dates; 4. The microwave in the kitchenette had significant amount of food debris and sauce stings; and 5. The facial hair of Dietary Aide (DA) 2 was not covered. These failures had the potential to cause foodborne illnesses in a medically vulnerable population of 55 out of total census of 58 residents who received food from the kitchen. Findings: 1. […]

• No harm, potential for more than minimal, widespreadF814Jun 25, 2021

  Based on observation and interview, facility failed to provide a clean environment for the residents and visitors, when two of two garbage disposal bins located outside, by the kitchen, were overflowing and were not securely covered with dumpster lids. In addition, trash was found on the floor next to the garbage disposal bins. This failure had the potential for an unsafe environment for the residents and visitors due to possible pest infestation and spread of diseases in the facility. Findings: On June 21, 21, at 9:06 a.m., two of two dumpsters located outside, near the facility kitchen, were observed with the lids not securely covering the dumpsters. There was significant amount of bags of trash, overflowing on top of the two dumpsters. […]

• No harm, potential for more than minimal, patternF684Jun 2, 2025

  Based on observation, interview, and record review, the facility failed to ensure the necessary care and treatment was provided, for one of five sampled residents (Resident 4), when: 1. Resident 4 ' s left forehead laceration was not evaluated and referred to a physician for suture removal. This failure had the potential for the delay in necessary care and treatment of possible complications related to skin injuries/problems; 2. Resident 4 ' s blood sugar level was not monitored after the insulin medication was discontinued on March 13, 2025. This failure had potential for Resident 4 ' s blood sugar level to be inadequately control which could alter the resident's mental status and affect the resident's overall health condition. 3. […]

• No harm, potential for more than minimal, patternF550May 2, 2025

  Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity when: 1. For Resident 19, Certified Nursing Assistant (CNA) did not fully close the privacy curtain to cover resident's body while providing care; 2. For Resident 47, the staff did not answer call lights in a timely manner, and; 3. For Resident 55, the staff did not respond to resident's requests to provide care. These failures resulted in not ensuring residents' rights to be treated with dignity and respect and could potentially result in negative physical or psychosocial outcomes, such as embarrassment, or changes in mood and/or behavior. Findings: 1. […]

• No harm, potential for more than minimal, patternF578May 2, 2025

  Based on interview and record review, for seven of 16 residents reviewed for Advanced Directive (AD - a written statement of an individual's wishes regarding his/her medical treatment) the facility failed to ensure a copy of the AD was readily available in the resident's records when: 1. For Resident 9, the facility did not follow up with resident representative (RR) to obtain a copy of the resident's AD. This failure had the potential for Resident 9's wishes regarding his medical treatment would not be honored; 2. For Residents 29, 30, 39, 55, 160 and 209, a written information regarding formulating an AD was not provided to the resident or RR. This failure had the potential for Residents 29, 30, 39, 55, 160 and 209 to not be aware of how to formulate an AD. Findings: 1. […]