Deficiency Index

Riverside Rest Home

Dover, New Hampshire · CCN 305047

19 surveys since 2010. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
66
Surveys
19
Harm or worse
1
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file16/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
215
Ownership
Government - County
Chain
Independent
County
Strafford
Medicare-certified since
1995

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=13, floor 20).

Last survey on record

Apr 8, 2026

215 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.304.58
Registered-nurse hours per resident day1.13—
Annual nurse turnover16.2%34.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD7100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 66 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F7701×

    Provide timely, quality laboratory services/tests to meet the needs of residents.

In the surveyor’s words

From the most serious findings on record at Riverside Rest Home, in the surveyor’s own words.

  • Actual harm, isolatedF760Aug 12, 2021

    Based on interview and record review, it was determined that the facility failed to ensure that a resident was free of significant medication error resulting in an actual harm that is not immediate where one resident became unresponsive requiring medical emergency intervention after administration of a wrong concentration of opioid infusion medication for 1 resident out of 3 residents reviewed for opioid infusion therapy. (Resident identifier is #1.) Findings include: Review on 8/12/21 of Resident #1 medical record revealed that Resident #1 was admitted on [DATE] at the facility's hospice house for continuation of hospice services related to end-stage [CONDITION(S)] ([CONDITION(S)]). […]

  • No harm, potential for more than minimal, patternF726Aug 12, 2021

    Based on interview and record review, it was determined that the facility failed to ensure that licensed nurses have the specific competencies to care for resident related to opioid infusion therapy via the CADD (Continuous Ambulatory Delivery Device) pump on hospice residents for 8 out of 8 licensed nurses reviewed. (Staff identifiers are C, D, E, F,G,H,I and J.) (Resident identifier is #1.) Findings include: Review on 8/12/21 of Resident #1's physician note dated 7/25/21 revealed that that Resident #1 overdose about 27 mg of [MEDICATION(S)] per hours for almost 5 hours and that his/her clinical situation was the result of high dose of [MEDICATION(S)]. Interview on 8/12/21 at approximately 8:40 a.m. […]

  • No harm, potential for more than minimal, isolatedF658Apr 8, 2026

    Based on observation, interview, and record review, it was determined that the facility failed to follow manufacturers' instructions for medication administration in 1 of 2 insulin administration observations. (Resident identifier is #111). Findings include: Review on 4/8/2026 of the manufacturer's' instructions for Novolog solution, To avoid injecting air and to ensure proper dosing: Turn the dose selector to select 2 units. Hold your Novolog FlexPen with the needle pointing up. Tap the cartridge gently with your finger a few times to make any air bubbles collect at the top of the cartridge. Keep the needle pointing upwards, press the push-button all the way in. The dose selector returns to 0 . Observation on 4/8/2026 at approximately 8:30 a.m. […]

  • No harm, potential for more than minimal, isolatedF880Apr 8, 2026

    Based on interview and record review, it was determined that the facility failed to have an water management plan that included an assessment and control measures to identify and prevent the growth and spread of Legionella and other opportunistic waterborne pathogens in a facility with a census of 164 residents. Findings include: Interview on 4/8/2026 at approximately 9:50 a.m. with Staff C (Infection Preventionist) revealed that he/she monitors the facility for empty rooms and flushes them on a weekly basis. Staff C was not able to provide a water management plan. Interview on 4/8/2026 at approximately 10:30 a.m. […]

  • No harm, potential for more than minimal, isolatedF658Feb 12, 2025

    Based on observation, interview, and record review, it was determined that the facility failed to follow professional standard for 1 of 7 residents observed for medication administration (Resident identifier is #84). 38218 Findings include: [NAME], [NAME] A., and [NAME]. Clinical Nursing Skills & Techniques. 10th ed. St. Louis, Missouri: Elsevier, 2022, page 602, .Medication Administration: .3. Stay with the patient until the medication is taken. Provide assistance as necessary. Do not leave medication at bedside without a health care provider's order . Observation on 2/12/25 at approximately 7:50 a.m. to 8:00 a.m. on Unit 5 (Dementia Unit) revealed Staff D (Licensed Practical Nurse) preparing Resident #84's morning medications and putting them in a boost drink at the medication cart. […]

Read 20 findings in full →The most serious and the most recent: 20 of 66 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 8, 2026Standard2 findings
  • Feb 12, 2025Standard4 findings
  • Jan 11, 2024Standard1 finding
  • Dec 16, 2022Standard1 finding
  • Nov 10, 2021Standard3 findings
  • Aug 12, 2021Complaint2 findings · 1 harm
  • Mar 13, 2020Standard11 findings
  • Apr 18, 2019Standard and complaint6 findings
Show the 11 earlier surveys
  • Aug 17, 2018Complaint1 finding
  • Apr 7, 2017Standard6 findings
  • Oct 6, 2016Complaint2 findings
  • May 26, 2016Standard4 findings
  • Aug 7, 2015Standard5 findings
  • May 15, 2014Standard2 findings
  • May 24, 2013—4 findings
  • Mar 15, 2012—1 finding
  • Nov 8, 2011—3 findings
  • Apr 14, 2011—5 findings
  • Nov 23, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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