Deficiency Index

Rivercrest Long Term Care

W Concord, Massachusetts · CCN 225080

13 surveys since 2011, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
47
Surveys
13
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
151
Ownership
Non profit - Corporation
Chain
Independent
County
Middlesex
Medicare-certified since
1967

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=10, floor 20).

Last survey on record

Nov 14, 2024

725 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.443.89
Registered-nurse hours per resident day1.32—
Annual nurse turnover27.3%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD5100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 5 of the 47 citations on record.

In the surveyor’s words

From the most serious findings on record at Rivercrest Long Term Care, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF656Nov 14, 2024

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was assessed by nursing as being at high risk for falls, and whose comprehensive plan of care indicated the call bell was to be within his/her reach when he/she was in his/her room, the Facility failed to ensure staff consistently implemented and followed this intervention, when on 10/15/24, Certified Nurse Aide (CNA) #1 left Resident #1 alone in his/her room without a call bell within reach, Resident #1 fell , later complained of pain, and was diagnosed several days later with a fractured finger. […]

  • No harm, potential for more than minimal, isolatedF689Sep 5, 2024

    Based on interview and record review the facility failed to ensure fall interventions were implemented for one Resident (#20) out of a total sample of 12 residents. Specifically, for Resident #20 the facility failed to ensure he/she was wearing non-skid socks and had a bed alarm in place, as indicated in the falls plan of care. Findings include: The facility policy titled Fall Prevention and Management, dated 11/2/18, indicated the following: -The Center assesses each resident for his or her risk for falls, designs a plan of care, and implements procedures to minimize falls and/or injury. B. Prevention. 1. General safety precautions and interventions may include: e. Promoting resident use of non-slip footwear/proper shoes when ambulating. 3. […]

  • No harm, potential for more than minimal, isolatedF761Sep 27, 2023

    Based on observation, record review and interview the facility failed to ensure medications were properly labeled, topical medications were stored separately from oral medications in one of one medication carts and eye drops were properly labeled in one out of one medication rooms observed. Findings include: Review of the facility policy titled Medication Administration General Guidelines, not dated, indicated the following: *Do not store treatment preparations in the medication cart. *Do not pre-pour medications. Once medications are poured for administration, they are not to be stored in the medication cart. 1. On 9/26/23, at 2:00 P.M., the surveyor observed a medication cup in the top drawer of a medication cart containing 6 pills. The pills were not labeled. […]

  • No harm, potential for more than minimal, isolatedF812Sep 27, 2023

    Based on observation and interview, the facility failed to perform hand hygiene to prevent cross contamination during observations of the breakfast meal. Findings include: During observations of breakfast service on 9/27/23 at 8:08 A.M. the cook was wearing gloves which he contaminated by touching a thermometer while taking the temperatures of the food items, and by touching the tops of food covers. With the same contaminated gloved hands the cook opened a package of bread and placed four slices of bread in the toaster. The cook then began plating foods with the same contaminated gloved hands touching utensils for items such as hot cereal or eggs, and with the same contaminated gloved hands, picked up ready to eat pieces of toast and scones to be served to the residents. […]

  • No harm, potential for more than minimal, isolatedF842Sep 27, 2023

    Based on record review and interview the facility failed to accurately transcribe a physician's order related to the treatment of a pressure ulcer for one Resident (#7) out of a total of 12 sampled Residents. Findings include: Resident #7 was admitted to the facility in August 2021 with diagnoses including peripheral venous insufficiency and glaucoma. Review of his/her Minimum Data Set assessment dated [DATE] indicated Resident #7 scored 15 out of a possible 15 on the Brief Interview for Mental Status Exam indicating he/she is cognitively intact and requires assistance with ambulation, transfers and personal hygiene. Review of the clinical record indicated Resident #7 had developed a pressure ulcer on his/her sacrum on 8/13/23 measuring 1 centimeter (CM) X .3 CM X .4 CM. […]

Read 21 findings in full →The most serious and the most recent: 21 of 47 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 14, 2024Complaint1 finding
  • Sep 5, 2024Standard1 finding
  • Sep 27, 2023Standard3 findings
  • Sep 29, 2022Standard4 findings
  • Sep 22, 2021Infection control1 finding
  • Jul 7, 2020Infection control1 finding
  • Jan 3, 2020Standard3 findings
  • Feb 13, 2019Standard9 findings
Show the 5 earlier surveys
  • Oct 25, 2017Standard4 findings
  • Sep 22, 2016Standard3 findings
  • Oct 20, 2015Standard2 findings
  • Sep 16, 2014Standard5 findings · 1 harm
  • Jul 21, 2011—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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