Ridgewood Center, Genesis HealthCare
Bedford, New Hampshire · CCN 305052
18 surveys since 2011, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 75
- Surveys
- 18
- Harm or worse
- 4
- Immediate jeopardyall corrected before survey
- 2
Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 150
- Ownership
- For profit - Limited Liability company
- Chain
- GENESIS HEALTHCARE
- County
- Hillsborough
- Medicare-certified since
- 1995
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 4
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 45 for-profit facilities in New Hampshire.
Last survey on record
Feb 11, 2026
271 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.27 | 3.40 |
| Registered-nurse hours per resident day | 1.12 | — |
| Annual nurse turnover | 38.0% | 46.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $15,646 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J17.1% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1178.6% | E214.3% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8802×
Provide and implement an infection prevention and control program.
- F6041×
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F6561×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6581×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6851×
Assist a resident in gaining access to vision and hearing services.
In the surveyor’s words
From the most serious findings on record at Ridgewood Center, Genesis HealthCare, in the surveyor’s own words.
- Immediate jeopardy, isolatedF880Jun 21, 2024
Based on interview and record review, it was determined that the facility failed to ensure residents were free from exposure to bloodborne pathogen transmission when staff used one insulin pen to administer insulin to two residents on multiple days (Resident Identifiers are #1 and #2). Findings include: Interview on 6/21/24 at approximately 11:00 a.m. with Staff D (Licensed Practical Nurse (LPN)) revealed that on 6/15/24 and 6/16/24 he/she used Resident #1's used Lantus (insulin) pen to administer insulin to Resident #2 then put back Resident #1's used Lantus pen in the medication cart. […]
- No harm, potential for more than minimal, patternF725Oct 31, 2023
Based on observation, interview, and record review, it was determined that the facility failed to provide sufficient staff to meet residents' needs (Resident Identifiers are #12, #13, #17, #31, #38, #39, #47, #74, #84, #156 and #250). Findings include: Resident #38 Observation on 10/29/23 at approximately 11:00 a.m. of Resident #38 appeared upset, tearful, and sitting in his/her fecal matter in bed. Interview on 10/29/23 at approximately 11:00 a.m. with Resident #38 revealed he/she had been sitting in his/her fecal matter for approximately an hour, after utilizing the call bell for assistance. Interview on 10/29/23 at approximately 11:05 a.m. with Staff H (Licensed Practical Nurse (LPN)) confirmed the above finding. […]
- No harm, potential for more than minimal, patternF883Oct 31, 2023
Based on record review and interview, it was determined that the facility failed to ensure residents were offered, educated, and received the pneumococcal and/or influenza immunization 3 of 5 residents reviewed for immunizations (Resident Identifiers are #8, #55 and #67). Findings Include: Review on 10/31/23 of Summary: Prevention and Control of Seasonal Influenza with Vaccines: Recommendations of the Advisory Committee on Immunization Practices (ACIP)-United States, 2023-24, found at https://www.cdc.gov/flu/professionals/acip/summary/summary-recommendations.htm, revealed the .Timing of vaccination - For most persons who need only one dose of influenza vaccine for the season, vaccination should ideally be offered during September or October. […]
- No harm, potential for more than minimal, patternF880Jul 22, 2021
1. Based on observation, interview, and record review, it was determined that the facility failed to maintain infection control practices in regards to Central Catheter Care for 1 of 1 residents reviewed for Central Catheter Care in a final survey sample of 26 residents. (Resident Identifier #503) Findings include: Resident #503 Observation on 7/20/21 at approximately 9:31 a.m. of Resident #503 revealed a PICC (Peripherally Inserted Central Catheter) line in their left arm and the PICC dressing was dated 7/9/21. Interview on 7/20/21 at approximately 9:31 a.m. with Resident #503 revealed that the PICC dressing had been changed once since their admission on 7/8/2021. Review on 7/20/21 at approximately 11:45 a.m. […]
- No harm, potential for more than minimal, patternF881Jul 22, 2021
Based on interview and record review the facility failed to use antibiotic protocols to monitor the use of antibiotics for 2 of 2 months reviewed. Findings include: Review on 7/21/21 of the facility's April 2021 and May 2021 antibiotic line listing and tracking system revealed the following: April 2021 6 of 23 residents on antibiotics did not have signs or symptoms identified consistant with McGeer's Definition of Infection. 6 of 23 residents on antibiotics did not have signs or symptoms identified or meet diagnositc criteria consistant with McGeer's Definition of Infection (i.e. […]
Read 23 findings in full →The most serious and the most recent: 23 of 75 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 11, 2026Standard5 findings
- Jan 8, 2025Standard5 findings
- Jun 21, 2024Complaint1 finding · 1 harm
- Oct 31, 2023Standard and complaint3 findings
- Oct 19, 2022Standard2 findings
- Jul 22, 2021Standard4 findings
- Apr 22, 2020Complaint1 finding · 1 harm
- Nov 4, 2019Standard and complaint12 findings
Show the 10 earlier surveys
- Oct 8, 2018Standard7 findings
- Oct 31, 2017Standard7 findings
- Oct 13, 2016Standard and complaint5 findings
- Jan 8, 2016Standard1 finding
- Nov 20, 2014Standard1 finding
- Dec 20, 2013—3 findings
- Feb 1, 2013—6 findings
- Aug 7, 2012—2 findings
- Mar 15, 2012—6 findings · 2 harm
- Feb 25, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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