Ridgeview Rehabilitation and Skilled Nursing

In the surveyor’s words

From the most serious findings on record at Ridgeview Rehabilitation and Skilled Nursing, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jul 27, 2023

  Based on observations, interviews, and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen. 1. There were 17 expired jello cups and an opened carton of expired cranberry juice stored in the reach-in refrigerator. 2. There was a tray of jello that spilled on top of a box of cooked ham stored in the walk-in refrigerator. 3. There were 24 cans of expired cranberry juice stored in the pantry. 4. There was a box of bananas that was not stored in a dry food storage area. 5. There were two small buckets filled with chemicals stored next to a box of bananas. […]

• No harm, potential for more than minimal, patternF585Aug 30, 2025

  Based on observations, interviews, and record review, the facility failed to notify residents on how to file a grievance in an anonymous manner, and the contact information of the Grievance Official for 4 confidential residents out of 4 residents interviewed for grievances. 1.The facility failed to notify Residents or their representatives either individually or through prominent postings throughout the facility on how to file a grievance or complaint in an anonymous manner. 2.The facility failed to communicate to the residents who the facility identified as the Grievance Official. […]

• No harm, potential for more than minimal, patternF557May 16, 2025

  Based on observation, interview, and record review, the facility failed to ensure a resident with an indwelling urinary catheter received treatment and services for 1 of 5 residents (Resident's #1, #2, and #3) reviewed for indwelling urinary catheters. 1. The facility failed to have a physician's order for Resident #2's urinary catheter. 2. The facility failed to ensure Resident #1, Resident #2, and Resident #3's urinary catheter bags were inside a privacy cover while inside and outside of their rooms. This deficient practice could affect any resident with an indwelling urinary catheter and place them at risk of increased UTI's, discomfort, and decreased quality of life. […]

• No harm, potential for more than minimal, patternF656May 16, 2025

  Based on interview, observation, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 4 (Residents #1, #2, #3, and #4) of 7 residents reviewed for comprehensive care plans. The facility failed to care plan the use of Residents #1, #2, #3, and #4's urinary catheters. This failure placed residents that had urinary catheters at risk of not having their need for assistance met and increased susceptibility to UTI's. […]

• No harm, potential for more than minimal, patternF583Jul 27, 2023

  Based on observation, interview, and record review, the facility failed to ensure that each resident had a right to secure and confidential personal and medical records for 5 of 10 residents (Residents #273, #270, #271, #34 and #272) reviewed for medical record confidentiality. The facility failed to ensure confidential medical information was kept private by leaving the computer screen open on the medication cart and leaving the 24-hour report (a report with resident names, diagnoses, and vital signs) on top of the cart and exposed where passersby could read it. […]