Ridgecrest Retirement and Healthcare Community

In the surveyor’s words

From the most serious findings on record at Ridgecrest Retirement and Healthcare Community, in the surveyor’s own words.

• Immediate jeopardy, patternF684Jun 15, 2025

  Based on interview and record the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 9 Residents (Resident #53) reviewed for quality of care. The facility failed to provide needed care or services by failing to communicate to staff Resident #53's need for supervision while taking medications as stated in his Psych NP note dated 04/22/25, remain in room and ask to open mouth to check to see he swallowed his medication. […]

• No harm, potential for more than minimal, widespreadF812May 1, 2024

  Based on observation, interview and record review the facility failed to store, prepare, distribute food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for kitchen and food sanitation. 1. The facility failed to label and date all food items located in the reach in refrigerator and reach in freezer. 2. The facility failed to ensure all items stored in the reach in refrigerator and reach in freezers were sealed ensuring food contents were not exposed to air. 3. The facility failed to ensure dietary staff practiced proper hand hygiene and glove use. 4. The facility failed to ensure the blender and utensils were sanitized during food preparation. 5. The facility failed to dispose of expired items in dry storage. […]

• No harm, potential for more than minimal, widespreadF803Jan 20, 2022

  Based on observation, interviews, document review, and facility policy review, the facility failed to follow the set menus due to a lack of specific food supply and failed to post the current week's menu in a convenient location for resident viewing for 2 (Station 1 and Station 2) of 2 nursing stations. This failure had the potential to affect 60 of 61 residents dining at the facility. Findings included: A review of the facility's Menus policy, dated 10/2017, revealed, Menus are developed and prepared to meet resident choices including religious, cultural and ethnic needs while following established national guidelines for nutritional adequacy .6. Deviations from posted menus are recorded (including the reason for the substitution and/or deviation) .11. […]

• No harm, potential for more than minimal, widespreadF812Jan 20, 2022

  Based on observation, interviews, document review, and facility policy review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food services safety for the facility dietary department and in 2 (Station 1 and Station 2) of 2 resident nourishment rooms. Specifically, the facility failed to: - Date leftovers and discard expired leftovers; - Ensure the freezer and refrigerator temperatures were consistently monitored to ensure proper temperature of food; - Document the tray line food temperatures; - Ensure that cleaning tasks were performed in the kitchen; - Document the dishwashing sanitization level; and - Ensure the nourishment room refrigerators did not contain expired food items, monitor the refrigerator temperatures, and clean… […]

• No harm, potential for more than minimal, widespreadF880Jan 20, 2022

  Based on observations, interviews, record reviews, review of facility policies, and Center for Disease Control (CDC) guidelines, the facility failed to ensure employees entering the facility located in a high-transmission county wore appropriate personal protective equipment (PPE) prior to entering the facility and providing care to residents. This deficient practice had the potential to spread COVID-19 to the 61 residents in the facility, staff, and visitors leading to serious illness and/or death. Findings included: A review of the facility's policy, titled, Coronavirus Disease (COVID-19) - Infection Prevention and Control Measures, undated, indicated, 1. Points of entry into the facility are temporarily limited. Closed entrances are monitored. […]