Rest Haven Health and Rehabilitation

In the surveyor’s words

From the most serious findings on record at Rest Haven Health and Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Feb 2, 2023

  Based on observations, staff interviews, record review and facility policy review, the facility failed to ensure items in the kitchen refrigerator and freezer were dated and labeled for one (1) of three (3) dietary observations. Findings include: Review of the facility policy titled, Sanitation and Infection Control Storage of Refrigerated Food, revision date 10-2019, revealed, .4. Food taken out of original containers is put in a clean sanitized container with a tight-fitting lid. No food is left uncovered. 5. All non-hazardous, opened foods are labeled with name of food, date stored and use-by date. 6. All hazardous foods are labeled with name of food and date to be discarded or the date stored. […]

• No harm, potential for more than minimal, widespreadF812Dec 21, 2021

  Based on observation, staff interview and facility policy review the facility failed to store and serve food in accordance with professional standards of food service safety for two (2) of two (2) dietary tours. Review of the facility policy titled, Sanitation and Infection Control revealed the facility ensures the quality and safety of refrigerated foods stored outside the dining service area through accepted storage practices. Procedure #5 revealed all temperature-controlled foods and ready to eat foods will be labeled. Information included in the label: a. Name of food b. Date and time of storage c. Date by which it should be eaten or discarded (USE BY DATE) . Number 6. C. […]

• No harm, potential for more than minimal, patternF584Sep 4, 2025

  Based on observation, staff interviews, record review and facility policy review, the facility failed to ensure the residents' environment was maintained in a homelike and sanitary manner as evidenced by the presence of a black substance in the grout lines of the shower stall wall tile, missing wall paint behind beds (Resident #17 and Resident #27) and torn bathroom flooring (Resident #4) for four (4) of 35 resident and facility rooms observed. The facility received F584 on the last annual survey therefore the scope and severity was raised to E. […]

• No harm, potential for more than minimal, patternF656Sep 4, 2025

  Based on observation, resident and staff interviews, record review, and facility policy review, the facility failed to develop the comprehensive care plan for one (1) of 18 sampled residents. (Resident #17) F656 was cited during the last annual survey, therefore the scope and severity was raised to E. Findings include:Review of the facility policy titled, Resident Centered Care Planning: Baseline Care Plan, dated 4/2025 outlines the standard: The facility shall develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care. […]

• No harm, potential for more than minimal, patternF677Sep 4, 2025

  Based on observation, resident and staff interviews, record review, and facility policy review, the facility failed to provide Activities of Daily Living (ADL) care to maintain personal hygiene for one (1) of 18 sampled residents. (Resident #17) F677 was cited during the last annual survey, therefore the scope/severity was raised to E. Findings include:Review of the facility policy titled, Resident Hygiene: Care of Fingernails/Toenails, with a review date of 6/22 outlines the purpose of providing nail care: To clean the nail bed, to keep nails trimmed and to prevent infections. During an observation and interview on 9/2/25 at 10:53 AM, Resident # 17 revealed her fingernails were one-half inch in length, jagged, and had a brown substance underneath. […]