Deficiency Index

Regency Healthcare & Rehab Center

Wilmington, Delaware · CCN 085012

31 surveys since 2009, 20 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
229
Surveys
31
Harm or worse
20
Immediate jeopardyall corrected before survey
2
The record, 2009–2026
’09’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file24/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
For profit - Limited Liability company
Chain
NATIONWIDE HEALTHCARE SERVICES
County
New Castle
Medicare-certified since
1970

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 15 facilities of 100–127 beds in Delaware.

Last survey on record

Jun 26, 2026

136 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.743.85
Registered-nurse hours per resident day0.65—
Annual nurse turnover63.8%44.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$77,867 across 2 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ13.7%K—L—
Actual harmG13.7%H—I—
No harm, potential for more than minimalD1970.4%E622.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 229 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6004×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6021×

    Protect each resident from the wrongful use of the resident's belongings or money.

In the surveyor’s words

From the most serious findings on record at Regency Healthcare & Rehab Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Dec 15, 2023

    Based on interview, record review and review of other facility documentation it was determined that for one (R37) out of twelve residents reviewed for abuse, the facility failed to prevent abuse. For R37 sexual abuse by a staff CNA (Certified Nursing Assistant). An immediate jeopardy (IJ) was identified starting on 6/5/23. Due to the facility's corrective measures following the incident, this is being cited as immediate jeopardy, past non-compliance with an abatement date of 6/10/23. R37 had sustained psychosocial harm as R37 was still affected by the abuse. Findings include: A facility policy and procedure titled Identifying Types of Abuse documented . 1. […]

  • Actual harm, patternF760May 16, 2023

    Based on record review and interview, it was determined that for one (R51) out of nineteen residents reviewed in the investigative sample it was determined that the facility failed to ensure that R51's care was free of significant medication errors. The facility failed to obtain and administer numerous doses of the drug, Erivedge, which was ordered to prevent further growth of cancer. R51's disease progressed while off the medication per the oncologist resulting in harm. In addition, the facility failed to order the correct route of Erivedge administration. […]

  • Actual harm, isolatedF689Dec 31, 2024

    Based on interview, and record review, it was determined that for one (R2) out of three residents reviewed for accidents, the facility failed to provide a safe environment by having two staff members present to assist with turning when R2 received a shower on 10/25/24. R2 sustained harm due to the traumatic removal of the nephrostomy tube during care and needed to be transported to the hospital for emergency treatment. On 10/26/24, R2 was again sent to the emergency room for evaluation of the injuries to his face, torso and lower extremeties. Based on review of the facility's evidence to correct the non-compliance and the facility's substantial compliance at the time of the current survey, this deficiency was determined to be past non-compliance as of 10/29/24. […]

  • Actual harm, isolatedF684Dec 15, 2023

    Based on record review and interview, it was determined that for one (R46) out of two residents reviewed for hospitalization s, the facility failed to follow the resident's physician's order for monitoring R46's lithium level. This caused a mental status change with a resultant hospital admission with a high serum lithium level of 2.43 resulting in harm to R46. Findings include: 5/25/22 - R46 admitted to the facility with diagnoses including but not limited to stroke with left-sided weakness, post-traumatic stress disorder (PTSD) and bipolar disorder. 7/11/23 - E2 (DON) entered a verbal order from E17 (MD) for lithium 300 mg by mouth every 12 hours for bipolar disorder with a serum lithium level to be drawn on 7/17/23. […]

  • Actual harm, isolatedF684Nov 18, 2022

    Based on record review, interview, and review of facility policy and procedure, it was determined that for two (R63 and R446) out of two residents reviewed for a change in condition, the facility failed to immediately identify a significant change in condition when R63 experienced a change in motor function of his left arm and hand from his baseline, beginning with the neurological evaluation (neurochecks) on 10/15/22 at 10:14 AM through 10/15/22 at 10:14 PM. On 10/16/22 at 7:50 AM, 911 was called by the facility to transfer R63 to the emergency room (ER). Emergency Medical Services (EMS) records indicated that the call was received by EMS on 10/16/22 at 7:50 AM, approximately 22 hours from the onset of a significant change of condition on 10/15/22 at 10:14 AM. […]

Read 39 findings in full →The most serious and the most recent: 39 of 229 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 26, 2026Standard8 findings
  • Jul 1, 2025Standard2 findings
  • Feb 4, 2025Standard and complaint8 findings
  • Dec 31, 2024Complaint3 findings · 1 harm
  • Oct 9, 2024Complaint1 finding
  • Jul 17, 2024Standard2 findings
  • Dec 15, 2023Standard and complaint12 findings · 2 harm
  • May 16, 2023Standard and complaint19 findings · 1 harm
Show the 23 earlier surveys
  • Nov 18, 2022Standard and complaint16 findings · 2 harm
  • Mar 15, 2022Complaint8 findings · 1 harm
  • Jan 25, 2022Complaint3 findings · 2 harm
  • Nov 9, 2020Infection control1 finding
  • Oct 20, 2020Infection control1 finding · 1 harm
  • Mar 6, 2020Standard and complaint28 findings · 1 harm
  • Mar 28, 2019Complaint1 finding · 1 harm
  • Dec 14, 2018Standard14 findings
  • Sep 21, 2017Standard and complaint17 findings
  • Sep 20, 2016Standard and complaint4 findings
  • Sep 1, 2015Standard15 findings · 1 harm
  • Oct 20, 2014Complaint2 findings
  • Aug 7, 2014Standard18 findings · 1 harm
  • Apr 9, 2014Complaint5 findings
  • Mar 31, 2014Complaint2 findings
  • Sep 10, 2013—2 findings
  • Aug 14, 2012—13 findings · 1 harm
  • Feb 15, 2012—5 findings · 1 harm
  • May 2, 2011Standard7 findings
  • Apr 20, 2011—3 findings · 1 harm
  • Dec 16, 2010—3 findings
  • Oct 29, 2010—4 findings · 1 harm
  • Jul 25, 2009—2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction