Polaris Healthcare and Rehabilitation Center
Milford, Delaware · CCN 085058
11 surveys since 2020. The first finding at harm level was recorded in 2024.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 101
- Surveys
- 11
- Harm or worse
- 4
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 100
- Ownership
- For profit - Limited Liability company
- Chain
- NATIONWIDE HEALTHCARE SERVICES
- County
- Sussex · rural
- Medicare-certified since
- 2020
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 15 facilities of 100–127 beds in Delaware.
Last survey on record
Feb 11, 2026
271 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.96 | 3.85 |
| Registered-nurse hours per resident day | 0.76 | — |
| Annual nurse turnover | 67.8% | 44.9% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $144,544 across 3 penalties
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K11.5% | L— |
| Actual harm | G34.5% | H— | I— |
| No harm, potential for more than minimal | D6089.6% | E23.0% | F— |
| No harm, potential for minimal | A— | B11.5% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6953×
Provide safe and appropriate respiratory care for a resident when needed.
- F5522×
Ensure that residents are fully informed and understand their health status, care and treatments.
- F5822×
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
In the surveyor’s words
From the most serious findings on record at Polaris Healthcare and Rehabilitation Center, in the surveyor’s own words.
- Immediate jeopardy, patternF760Jan 28, 2025
Based on record review and interview, it was determined that for two (R299 and R46) out of five residents reviewed for unnecessary medication, the facility failed to ensure residents were free from a significant medication error when staff failed to administer insulin. Additionally, staff failed to conduct finger stick blood sugar monitoring, which included sliding scale insulin coverage based on the results. The facility's failure placed the residents at risk for a serious adverse outcome including diabetic ketoacidosis, diabetic coma or even death from untreated elevated blood sugar. Due to this failure an Immediate Jeopardy (IJ) was called on 1/23/25 at 11:52 AM. The IJ was abated on 1/23/25 at 11:00 PM. Findings include: 1. […]
- Actual harm, isolatedF689Feb 11, 2026
An unannounced Follow-up Survey was conducted on March 26, 2026, for the Annual and Complaint Survey ending February 11, 2026, by the State of Delaware Division of Health Care Quality, Office of Long-Term Care Residents Protection. The facility census on the first day of the survey was ninety-two (92). The sample size was twenty (20) residents. The facility was found to be in substantial compliance with 42 CFR Part 483, Subpart B, Requirements for Long Term Care as of March 17, 2026.An informal dispute resolution (IDR) was conducted for this citation. It was determined that the citation was past non-compliance and corrected by the facility 8/24/25. […]
- Actual harm, isolatedF697Jan 28, 2025
Based on record review and interview, it was determined that for one (R85) out of three residents reviewed for pain, the facility failed to provide pain management according to professional standards of practice. R85 was not provided pain medication, causing unrelieved pain for approximately sixty four hours resulting in harm. Findings include: Cross refer F657. April 2002 - The pain management standards by the American Geriatrics Society included: appropriate assessment and management of pain; assessment in a way that facilitates regular reassessment and follow-up; same quantitative pain assessment scales should be used for initial and follow up assessment; set standards for monitoring and intervention; and collect data to monitor the effectiveness and appropriateness of pain management. […]
- Actual harm, isolatedF689Apr 11, 2024
Based on interviews, record review and review of facility documentation, it was determined that for one (R57) out of five residents reviewed for accidents, the facility failed to ensure residents were provided adequate supervision to prevent accidents resulting in harm. Based on review of the facility's evidence to correct the non-compliance and the facility's substantial compliance at the time of the current survey, the deficiency was determined to be past non-compliance as of 10/24/22. […]
- No harm, potential for more than minimal, patternF656Jan 28, 2025
Based on record review and interview it was determined that for eight (R3, R4, R27, R46, R57, R63, R89 and R91) out of thirty-seven residents investigated the facility failed to develop person centered care plans. Findings include: 1. Review of R46's clinical record revealed: 11/22/24 - An annual MDS assessment documented that R46 received insulin. 11/15/24 - A physicians order was written for R46 to receive Insulin Glargine 20 units at bedtime. 11/16/24 - A physicians order was written for R46 to receive Insulin Aspart (with Niacinamide) 12 units one time a day for diabetes. 1/16/25 - Review of R46's care plans lacked evidence of a care plan that addressed the residents use of insulin and diagnosis of diabetes. […]
Read 21 findings in full →The most serious and the most recent: 21 of 101 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 11, 2026Standard7 findings · 1 harm
- Aug 11, 2025Complaint2 findings
- Jan 28, 2025Standard and complaint39 findings · 2 harm
- Jul 9, 2024Complaint2 findings
- Apr 11, 2024Standard and complaint17 findings · 1 harm
- Mar 10, 2023Complaint3 findings
- Oct 18, 2022Standard and complaint27 findings
- Feb 8, 2022Complaint1 finding
Show the 3 earlier surveys
- Mar 8, 2021Complaint1 finding
- Jan 29, 2021Infection control1 finding
- Apr 17, 2020Standard1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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