Deficiency Index

Regency Florence

Florence, Oregon · CCN 385142

27 surveys since 2009, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
123
Surveys
27
Harm or worse
8
Immediate jeopardy
0
The record, 2009–2026
’09’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse8

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file20/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
72
Ownership
For profit - Corporation
Chain
REGENCY PACIFIC MANAGEMENT
County
Lane
Medicare-certified since
1979

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 45 for-profit facilities of 66–99 beds in Oregon.

Last survey on record

Apr 24, 2026

199 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.084.88
Registered-nurse hours per resident day0.73—
Annual nurse turnover51.4%44.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.3%H—I—
No harm, potential for more than minimalD2480.0%E516.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 30 of the 123 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6103×

    Respond appropriately to all alleged violations.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Regency Florence, in the surveyor’s own words.

  • Actual harm, isolatedF689Aug 25, 2023

    Based on interview and record review it was determined the facility failed to ensure staff provided a safe mechanical lift transfer during care for 1 of 3 sampled residents (#11) reviewed for accidents. Resident 11 sustained a pelvic fracture and bilateral leg fractures. Findings include: Resident 11 admitted to the facility in 7/2015 and readmitted on ,d+[DATE] with diagnoses including a pelvic fracture and bilateral leg fractures. An 8/9/23 Fall Incident Report revealed the following: -Resident 11 fell out of a mechanical lift during a two-person transfer. -Staff 8 (CNA) and Staff 24 (CNA) were getting Resident 11 ready for her/his smoke break, the bottom left side of the sling came off the hook. […]

  • No harm, potential for more than minimal, patternF658Oct 9, 2023

    Based on interview and record review it was determined the facility failed to ensure Staff 2 (DNS), Staff 3 (RNCM), Staff 9 (LPN), Staff 15 (CMA) and Staff 19 (LPN) adhered to standards of practice regarding medication administration for 1 of 1 sampled residents (# 4) reviewed for significant medication error. Findings include: [NAME] 851 045 0040 Scope of Practice Standards for All Licensed Nurses indicated the following: (1) Standards related to the licensed nurse's responsibilities for client advocacy. […]

  • No harm, potential for more than minimal, patternF684Oct 9, 2023

    Based on interview and record review it was determined the facility failed to ensure medications were available per physician orders for 6 of 6 sampled residents (#s 2, 3, 4, 9, 13 and 14) reviewed for medications. This placed residents at risk for medication-related adverse consequences. Findings include: The facility's 8/2023 Medication Administration Audit Report revealed the following sample of residents with missed medications: -Resident 3's 8/26/23 physician order for Carbidopa-Levodopa, two tablets, three times a day for Parkinson's Disease. The Medication Administration Audit Report revealed the resident did not receive the scheduled dose on 8/26/23 at 10:00 AM. -Resident 14's 8/17/23 physician order for a scheduled dose of Warfarin Sodium (blood clot prevention). […]

  • No harm, potential for more than minimal, patternF686Oct 9, 2023

    Based on observation, interview, and record review it was determined the facility failed to ensure weekly skin and wound assessments were completed and completed timely and appropriate wound care treatment was provided for residents with wound vacuum systems for 2 of 2 residents (#s 5 and 6) reviewed for appropriate wound care and assessments. This placed residents at risk for delayed wound healing. Findings include: 1. Resident 5 was admitted to the facility in 8/2023 with diagnoses including Fournier's gangrene (rare but deadly infection of the genital and perineum) and Vacuum Assisted Closure wound therapy (wound vac) for a perirectal abscess wound. […]

  • No harm, potential for more than minimal, patternF755Oct 9, 2023

    Based on observation, interview, and record review it was determined the facility failed to ensure policies and procedures were in place for the safe and secure handling of controlled medications and other drugs subject to abuse, and to adhere to best practices for ordering, refilling, receiving, documenting and disposition of medications for 1 of 1 facility reviewed for safe medication systems. This placed residents at risk for unmet care, medication needs and drug diversion. Findings include: The facility's 8/2023 Medication Administration Audit Report revealed the following sample of residents with missed medications: -Resident 3 had an 8/26/23 physician order for Carbidopa-Levodopa, two tablets, three times a day for Parkinson's Disease. […]

Read 28 findings in full →The most serious and the most recent: 28 of 123 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 24, 2026Standard3 findings
  • Mar 26, 2025Complaint1 finding
  • Dec 6, 2024Standard and complaint11 findings
  • Apr 24, 2024Complaint1 finding
  • Nov 7, 2023Complaint1 finding
  • Oct 9, 2023Complaint8 findings
  • Aug 25, 2023Standard and complaint5 findings · 1 harm
  • Mar 1, 2023Complaint5 findings
Show the 19 earlier surveys
  • Aug 26, 2022Standard and complaint7 findings
  • Oct 1, 2021Complaint3 findings
  • Mar 26, 2020Complaint4 findings
  • Apr 11, 2019Complaint5 findings · 2 harm
  • Sep 28, 2018Standard6 findings · 1 harm
  • Mar 13, 2018Complaint2 findings
  • Jun 16, 2017Standard and complaint4 findings
  • May 6, 2016Standard and complaint5 findings
  • Jul 13, 2015Complaint1 finding · 1 harm
  • Apr 2, 2015Standard2 findings
  • Jan 17, 2014—8 findings
  • Jun 17, 2013—2 findings
  • Jun 15, 2012—8 findings · 1 harm
  • Nov 17, 2011—1 finding
  • May 17, 2011—1 finding
  • Apr 21, 2011—1 finding · 1 harm
  • Mar 3, 2011—3 findings
  • Jan 27, 2011—11 findings
  • Dec 29, 2009—14 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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