Regency Albany

In the surveyor’s words

From the most serious findings on record at Regency Albany, in the surveyor’s own words.

• Immediate jeopardy, isolatedF880Nov 8, 2024

  Based on observation, interview, and record review it was determined the facility failed to ensure transmission based precautions were implemented, to preoprly sanitize resident care equipment and provide wound care in a sanitary manner for 6 of 6 sampled residents (#s 10, 19, 20, 27, 30 and 195) reviewed for clostridium difficile colitis (C-Diff, a bacterium that causes an infection of the colon with symptoms including: inflammation of the colon, diarrhea, and life-threatening damage to the colon), wound care and medication administration. This deficient practice was determined to be an immediate jeopardy (IJ) situation. […]

• Actual harm, isolatedF600Nov 8, 2024

  Based on interview and record review it was determined the facility failed to protect residents from verbal abuse by staff for 2 of 2 sampled residents (#s 1 and 18) reviewed for abuse. Resident 18 experienced psychosocial harm. Findings include: 1. Resident 18 admitted to the facility in 2/2022 with diagnoses including anxiety and depression. A 7/28/24 Quarterly MDS revealed Resident 18 was cognitively intact. On 9/3/24 a FRI was received which alleged on 8/31/24 Staff 38 (Former Agency CNA) assisted Resident 18 onto the bed pan. When Resident 18 was finished Staff 38 attempted to assist Resident 18 off the bedpan. Resident 18 was unable to assist with bed mobility and asked Staff 38 to get assistance, but Staff 38 refused. […]

• No harm, potential for more than minimal, widespreadF812Mar 27, 2026

  Based on observation, interview and record review the facility failed to ensure dietary staff wore appropriate hair restraints, stored iced in a sanitary manner and maintained cleanliness for 1 of 1 facility kitchen reviewed for sanitation. This placed residents at risk for cross contamination and food-borne illness. Findings include:1. The facility's 2023 General Sanitation of Kitchen policy stated, Food and nutrition services staff will maintain the sanitation of the kitchen.On 3/23/26 at 10:22 AM during the initial kitchen tour the following was observed:-The grate, drain and plastic outlet tube for the ice machine was covered in a layer of brown debris located at the entrance of the prep kitchen.-Visible red residue covered the lower section of the wall behind the shelf located in the… […]

• No harm, potential for more than minimal, patternF684Mar 27, 2026

  Based on observation, interview and record review it was determined the facility failed to follow physician orders for 2 of 4 sampled residents (#s 4 and 7) reviewed for medications and hearing. This placed residents at risk for unmet care needs. Findings include: 1. Resident 4 was admitted to the facility in 12/2025 with diagnoses including diabetes and end stage renal failure. The 3/3/26 MDS indicated Resident 4 had a BIMS score of 12 which indicated Resident 4 was moderately cognitively impaired. a. On 3/25/26 at 8:07 AM, during blood sugar checks, Resident 4 was observed to request a PRN anti-nausea medication from Staff 14 (Agency LPN). Staff 14 checked Resident 4's blood sugar and left her/his room. […]

• No harm, potential for more than minimal, patternF880Mar 27, 2026

  Based on observation, interview and record review it was determined the facility failed to ensure staff used appropriate infection control practices for residents on contact precautions and failed to disinfect glucometers according to manufacturer recommendations for 2 of 3 halls reviewed for infection control and medications. This placed residents at risk for exposure to infections and blood borne pathogens. Findings include: 1. The facility's 10/2017 Use of Blood Glucose Meters Policy indicated Disinfect the meter with an approved disinfecting wipe for blood borne pathogens. […]