Regency Care of Central Oregon
Bend, Oregon · CCN 385282
9 surveys since 2018, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 68
- Surveys
- 9
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 46
- Ownership
- For profit - Corporation
- Chain
- REGENCY PACIFIC MANAGEMENT
- County
- Deschutes
- Medicare-certified since
- 2018
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 5
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 32 for-profit facilities with fewer than 66 beds in Oregon.
Last survey on record
Dec 5, 2025
339 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 5.86 | 5.00 |
| Registered-nurse hours per resident day | 1.03 | — |
| Annual nurse turnover | 35.2% | 48.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1568.2% | E522.7% | F29.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6001×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6051×
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F6411×
Ensure each resident receives an accurate assessment.
In the surveyor’s words
From the most serious findings on record at Regency Care of Central Oregon, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF812Dec 5, 2025
Based on observation and interview it was determined the facility failed to handle and serve food in a sanitary manner in 1 of 1 kitchen. This placed residents at risk for potential exposure to food borne illness. Findings include:1. On 12/3/25 from 11:30 AM through 12:30 PM, Staff 4 (Dietary Manager) prepared resident lunch meal trays. Staff 4 donned gloves and touched multiple surfaces including clean plates, serving utensils, refrigerator doors, beverages, and each soft taco. Staff 4 did not change gloves or complete hand hygiene between touching clean and contaminated surfaces during this time.In an interview on 12/4/25 at 9:48 AM, Staff 4 stated she failed to complete proper hand hygiene and change gloves after touching equipment before returning to tray line service. 2. […]
- No harm, potential for more than minimal, widespreadF919May 5, 2023
Based on observation, interview and record review it was determined the facility failed to ensure call lights and call light cords were in good repair and operative for 3 of 5 sampled residents (#s 11,12 and 16) reviewed for environment. This placed residents at risk for unmet needs. Findings include: On 5/1/33 at 9:33 AM Resident 11's call light cord was observed out of reach and the clip to secure the call light cord on or near the resident was broken. On 5/1/23 at 10:25 AM Resident 16 was observed sitting in her/his bed with the call light cord beside her/him. Resident 16 indicated she/he was dependent on two staff to get her/him out of bed and provide care related to her/his medical and toileting needs. […]
- No harm, potential for more than minimal, patternF887Dec 5, 2025
Based on interview and record review it was determined the facility failed to offer the COVID-19 vaccination 2025 booster to 4 of 5 sampled residents (#s 2, 7, 6, and 19) reviewed for immunizations. This placed residents at risk to contracting COVID 19. Findings include:1. Resident 2 was admitted to the facility in 9/2024 with diagnoses including Parkinson's Disease.A review of Resident 2's immunizations revealed the last COVID 19 vaccination she/he received was on 9/4/24.On 12/4/25 at 12:50 PM Staff IP (LPN Infection Preventionist) stated the CDC recommended two COVID 19 boosters for 2025. Staff IP stated all residents should be offered the COVID 19 vaccination yearly. Staff IP acknowledged there was no documentation Resident 2 received or was offered the COVID 19 vaccination in 2025.2. […]
- No harm, potential for more than minimal, patternF584Sep 13, 2024
Based on observation, interview, and record review it was determined the facility failed to provide a homelike environment for 15 of 32 sampled resident rooms observed for homelike environment. This placed residents at risk for unhomelike environment. Findings include: Observation on 9/9/24 at 1:43 PM and on 9/13/24 between the times of 8:44 AM and 9:16 AM revealed rooms 1, 3, 4, 5, 6, 15, 17, 20, 22, 24, 26, 27, 28, 33, and 35 had blinds with bent or missing slats. Resident 30 was admitted to the facility in 2/2024 with diagnoses of left-sided hemiplegia (weakness on the left side of the body). […]
- No harm, potential for more than minimal, patternF584May 5, 2023
Based on observation and interview it was determined the facility failed to maintain a homelike environment for 3 of 3 halls reviewed for environment. This placed residents at risk for a non-homelike environment. Findings include: Between 5/2/23 through 5/5/23 observations were made of the facility hallways and resident rooms. The following concerns, which detracted from a homelike environment, were identified: -room [ROOM NUMBER]: The wall had a large scrape that needed repair and painting under the full length of the windows. There was a large scraped unpainted area behind the bed by the door and a black splattered area of an unknown substance. The paint on the walls was patchy. […]
Read 20 findings in full →The most serious and the most recent: 20 of 68 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 5, 2025Standard5 findings
- Sep 13, 2024Standard2 findings
- May 5, 2023Standard and complaint16 findings
- Oct 17, 2019Standard3 findings
- Aug 23, 2019Complaint2 findings
- Nov 5, 2018Complaint12 findings
- Sep 26, 2018Complaint2 findings
- Jul 11, 2018Complaint2 findings
Show the 1 earlier survey
- Mar 20, 2018Standard24 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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