Regeis Care Center

In the surveyor’s words

From the most serious findings on record at Regeis Care Center, in the surveyor’s own words.

• Immediate jeopardy, isolatedF610Mar 4, 2026

  Based on observation, record review, and interviews conducted during a survey, the facility failed to ensure that allegations of abuse were investigated thoroughly and that residents were protected from further abuse during the investigation. This was evident for one (1) out of six (6) residents (Resident #1) reviewed for abuse. Specifically, on 02/17/2026 at 5:30 PM, Resident #2's visitor reported to the Director of Nursing that they observed Certified Nursing Assistant #1 roughly handle and hit Resident #1 on the buttock. The Director of Nursing failed to thoroughly investigate the allegation of abuse and remove Certified Nurse Assistant #1 from direct care and access to residents after allegations were reported. […]

• No harm, potential for more than minimal, patternF690Dec 5, 2022

  Based on observations, record review, and interviews conducted during the Recertification Survey from 11/28/22 to 12/05/22, the facility did not ensure a resident with an indwelling catheter, receives the appropriate care and services to prevent urinary tract infections to the extent possible. This was evident for 3 of 4 residents reviewed for Urinary Catheter out of 39 total sampled residents (Residents #34, #62, #149). Specifically, 1) there were multiple observations of Resident #34's Foley Catheter (FC) drainage bag touching the floor and there was no physician order (PO) for FC, 2) there were multiple observations of Resident #62's FC drainage bag touching the floor, and 3) there were multiple observations of Resident #149's FC drainage bag touching the floor. […]

• No harm, potential for more than minimal, isolatedF600Mar 4, 2026

  Based on observation, record reviews, and interviews, conducted during a survey, the facility failed to ensure that a resident was free from physical abuse. This was evident for one (1) out of six (6) residents (Resident #1) sampled for abuse. Specifically, on 02/17/2026 at 5:30 PM, Resident #2's visitor reported to the Director of Nursing that they observed Certified Nursing Assistant #1 rough handed and hit Resident #1 on their buttock. A review of the facility surveillance video footage dated 02/17/2026 at 4:34 PM corroborated what the visitor reported to the Director of Nursing and later reported to the New York State Department of Health. […]

• No harm, potential for more than minimal, isolatedF609Mar 4, 2026

  Based on observation, record review, and interviews conducted during a survey, the facility failed to ensure that all alleged violations involving abuse, exploitation, or mistreatment, including injuries of unknown source are reported immediately but not later than two hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. […]

• No harm, potential for more than minimal, isolatedF689Mar 4, 2026

  Based on observation, record review, and interviews conducted during a survey, the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents. Specifically, Resident #1 who has unsteady gait and was at risk for fall, was seen on the facility's surveillance video footage on 02/17/2026 ambulating in the hallway without assistance. Resident #1 walked over to the other side of the hallway, where a cart stocked with personal protective equipment was, then rolled the cart into two residents' rooms. […]