Deficiency Index

Rancho Mesa Care Center

Alta Loma, California · CCN 555521

26 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
144
Surveys
26
Harm or worse
4
Immediate jeopardy
2
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
59
Ownership
For profit - Limited Liability company
Chain
Independent
County
San Bernardino
Medicare-certified since
1992

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

Sep 18, 2025

417 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.724.36
Registered-nurse hours per resident day0.32—
Annual nurse turnover51.5%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2376.7%E26.7%F516.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 30 of the 144 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Rancho Mesa Care Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF727Sep 18, 2025

    Based on interview and record review, the facility failed to provide the services of a Registered Nurse (RN) for 8 consecutive hours for 15 sampled days during the fiscal year Quarter 4 of 2024 (July 1 - September 30) and Quarter 3 of 2025 (April 1 - June 30).This failure had the potential for all residents living in the facility to not receive services and advanced care activities specifically performed by a registered nurse including resident assessments, administration of intravenous medications, and general oversight of the residents' clinical needs either directly by the RN or indirectly by the Licensed Vocational Nurses or Certified Nursing Assistants for whom the RN was responsible for overseeing resident care.During a review of the facility's report titled, Payroll-Based Journal… […]

  • No harm, potential for more than minimal, widespreadF803Aug 9, 2024

    Based on observation, interview and record review, the facility failed to follow the menu on Monday August 5, 2024, for lunch for 45 residents when: 1. The cook served 1/2 cup of mashed potatoes instead of 1/3 cup as indicated on the menu for the CCHO (carbohydrate controlled- diet involves eating the same number of carbohydrates every day, and the purpose is to help people manage their blood sugar levels) diets. 2. Facility did not have a way to ensure 4 oz (ounce - unit of measure) of meat was served for residents on the CCHO and regular diets, for lunch on August 5, 2024, as indicated on the menu. These failures have the potential for 45 of 52 highly vulnerable residents to have altered nutrition intake and weight loss. Findings: 1. […]

  • No harm, potential for more than minimal, widespreadF812Aug 9, 2024

    Based on observation, interview and record review, the facility failed to ensure food was stored/prepared under sanitary conditions when: 1. Shelf under coffee maker had crumbs and dust and this had the potential to attract pests and for microorganism (bacteria) growth. 2. Floor under shelves in the dry storage had a build-up of food crumbs, white crumbs under one shelf and a liquid spill which can attract pests and cause microorganism growth. 3. Old food and dust under the fridges stored in the staff lounge and this had the potential to attract pests and microorganism growth. 4. Ice machine had some black and yellow discoloration in the area where ice is formed which can potentially contaminate the ice. […]

  • No harm, potential for more than minimal, widespreadF812Jun 29, 2023

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices in the kitchen when: 1. Three oranges and seven onions with mold were found in the kitchen inside of a plastic box. 2. A box of 14 yellow squash was wet and leaking inside of the refrigerator, that was stored in the central supply room. 3. Thirty two ounces (unit of weight) of plain yogurt container found inside the refrigerator expired. 4. The ice machine was found dusty outside and inside with dark black stain seen on both sides of the ice maker tray. […]

  • No harm, potential for more than minimal, widespreadF880Jun 29, 2023

    Based on observation, interview, and record review, the facility failed to ensure their infection control practices were implemented in accordance with their policy and procedure when: 1. One of the kitchen sink air gaps (a form of backflow prevention device) had black, brown grime. 2. Two bar guns (a device used to serve types of carbonated drinks and non-cabonated drinks) were found to contain red residual fluid and were not clear. These failures had the potential to spread infectious disease (disease caused by bacteria, viruses, fungi, or parasite) to 56 medically compromised residents and staff in the facility. Findings: 1. During a concurrent observation and interview on June 27, 2023, at 12:55 PM, with the Dietary Aide (DA 3), the kitchen sink air gap had black, brown grime. […]

Read 24 findings in full →The most serious and the most recent: 24 of 144 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 18, 2025Standard7 findings
  • Mar 18, 2025Complaint1 finding
  • Aug 9, 2024Standard8 findings
  • Nov 14, 2023Complaint1 finding
  • Sep 21, 2023Complaint1 finding
  • Aug 31, 2023Complaint1 finding
  • Jun 29, 2023Standard11 findings
  • May 6, 2021Standard6 findings
Show the 18 earlier surveys
  • Apr 26, 2021Complaint1 finding
  • Nov 18, 2020Infection control1 finding
  • Jul 27, 2020Infection control1 finding
  • Jan 8, 2020Standard10 findings · 2 harm
  • Jan 2, 2020Complaint1 finding
  • Aug 27, 2019Complaint1 finding · 1 harm
  • Jun 18, 2019Complaint1 finding
  • May 15, 2019Complaint1 finding
  • Jan 14, 2019Standard26 findings
  • Jan 5, 2018Standard8 findings
  • Dec 29, 2016Complaint1 finding · 1 harm
  • Dec 22, 2016Standard2 findings
  • Dec 31, 2015Standard7 findings
  • Mar 13, 2015Standard12 findings
  • Apr 11, 2014Standard9 findings
  • May 17, 2013—5 findings
  • Jun 22, 2012—14 findings
  • Jul 21, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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