Deficiency Index

Quabbin Valley Healthcare

Athol, Massachusetts · CCN 225296

26 surveys since 2011, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
109
Surveys
26
Harm or worse
11
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
142
Ownership
For profit - Limited Liability company
Chain
Independent
County
Worcester
Medicare-certified since
1987

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Feb 25, 2026

257 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.493.59
Registered-nurse hours per resident day0.54—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$62,250 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG24.8%H—I—
No harm, potential for more than minimalD3173.8%E49.5%F—
No harm, potential for minimalA—B511.9%C—
CMS’s current file: 42 of the 109 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Quabbin Valley Healthcare, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF580Mar 5, 2021

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who was newly admitted to the Facility seven days post-surgical repair for a [MEDICAL CONDITION] with stent placement (a tube placed in the brain to act as an artery for supplying blood to the brain that requires an anti-platelet medication to prevent its occlusion), and was prescribed the medication Brilinta (anti-platelet medication used to prevent blood clots), the Facility failed to ensure nursing staff notified Resident #1's Physician that he/she missed two consecutive doses of his/her Brilinta medication. On [DATE], Resident #1 experienced a significant change decline in condition, was transferred to the Hospital Emergency Department for further evaluation and was diagnosed with [REDACTED]. […]

  • Immediate jeopardy, isolatedF726Mar 5, 2021

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who was newly admitted to the Facility, seven days post-surgical repair for a [MEDICAL CONDITION] with stent placement (a tube implanted to function as an artery) and required Brilinta (an anti-platelet medication used to prevent occlusion of the stent) to be administered every 12 hours, the Facility failed to ensure nursing staff were competent with providing the necessary care and services to adequately treat Resident #1. […]

  • Immediate jeopardy, isolatedF760Mar 5, 2021

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who was newly admitted to the Facility, was seven day post-surgical repair of a cerebral aneurysm with a stent placement (a tube placed in the brain to act as an artery for supplying blood to the brain), and whose physician's orders [REDACTED]. On [DATE], Resident #1 experienced a significant decline in condition, was transferred to the Hospital Emergency Department, was diagnosed with [REDACTED]. tissue most often due to brain swelling or bleeding), requiring an emergency decompressive craniectomy (removal of a small portion of the skull). Resident #1's condition continued to decline, he/she was made comfort care measures only and died six days later in the Hospital. […]

  • Actual harm, isolatedF689Sep 17, 2024

    Based on records reviewed, interviews, and observations, for one of three sampled residents (Resident #3), who resided on a secure unit, had a history of wandering on the evening shift, and staff said they needed to have their eyes on Resident #3 while he/she was ambulating on the unit, the Facility failed to ensure he/she was provided an adequate level of staff supervision in an effort to maintain his/her safety and prevent a fall resulting in an injury, when on 08/25/24, although Resident #3 was out of bed and ambulating in the hallway, he/she was not being supervised by unit staff, Resident #3 fell in the hallway, complained of pain, was transferred to the Hospital Emergency Department (ED) and diagnosed with intertrochanteric (hip) fracture of the left femur, which required surgical… […]

  • Actual harm, isolatedF600May 1, 2024

    Based on record reviewed and interviews, for two of three sampled residents (Resident #1 who was severely cognitively impaired and required assistance from staff for mobility and Resident #2 who was cognitively intact and dependent on his/her call light to alert staff of his/her needs), the Facility failed to ensure they were free from abuse by a staff member when: A). On 03/28/24 at approximately 6:00 P.M., Certified Nurse Aide (CNA) #1, was witnessed by Visitor #1 as she forcefully transferred Resident #1 to his/her bed. CNA #1 was then witnessed by both Visitor #1 and Nurse #1, as she forcefully pushed Resident #1 down on his/her bed when he/she tried to get up. […]

Read 30 findings in full →The most serious and the most recent: 30 of 109 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 25, 2026Complaint1 finding
  • Dec 23, 2025Complaint2 findings
  • Aug 12, 2025Standard13 findings
  • Apr 9, 2025Complaint2 findings
  • Sep 17, 2024Complaint1 finding · 1 harm
  • Aug 6, 2024Complaint1 finding
  • Jun 17, 2024Standard7 findings
  • May 1, 2024Complaint3 findings · 1 harm
Show the 18 earlier surveys
  • Mar 7, 2024Complaint1 finding
  • Feb 28, 2024Complaint1 finding
  • Mar 28, 2023Standard10 findings
  • Jun 14, 2021Standard8 findings
  • Mar 5, 2021Complaint3 findings · 3 harm
  • Dec 16, 2020Infection control2 findings
  • Oct 22, 2019Standard13 findings
  • Nov 21, 2018Standard6 findings
  • Aug 24, 2017Standard5 findings · 1 harm
  • Feb 17, 2017Complaint1 finding
  • Jun 15, 2016Standard1 finding
  • Jan 14, 2016Complaint1 finding · 1 harm
  • Apr 8, 2015Standard3 findings
  • Apr 22, 2014Standard5 findings · 2 harm
  • Sep 20, 2013—1 finding
  • May 16, 2013—10 findings · 2 harm
  • Jun 5, 2012—3 findings
  • Aug 22, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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